Delta solar inverters reviews
Based on 191 ratings Aus Ranking
- 5 star 104
- 4 star 68
- 3 star 5
- 2 star 7
- 1 star 7
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Delta Customer Service: 1300 335 823
Delta Energy Systems is a subsidiary of multi-billion dollar global company Delta Electronics Group, which makes all sorts of industrial, medical and consumer electronics as well as solar inverters.
The company commenced operations in 1971 and has been producing solar inverters since 1999. For the Australian residential market, Delta currently has a couple of standard solar inverter product lines - the Home Series (5kW) and the RPI (5kW and 10kW). There are also hybrid inverters available - the E5, H8E and H10E; which can be used with Delta batteries.
Back in the day when I worked as a control engineer in a nuclear power station, we used Delta power supplies for reactor control systems. In my experience, they know how to make reliable electronics!
One of the strengths of Delta inverters is that they can get jolly hot (65 degrees celsius) without derating. So they are a good pick in the hotter parts of Australia.
Delta Inverter Warranty Notes
A 5 year warranty is offered on Delta Home Series solar inverters (and the hybrids).
The company's Australian office is located in Mount Waverly, Victoria, so local warranty support should not be a problem. However, the first point of contact for warranty issues should be the business that installed your Delta solar inverter, as they bear the responsibility for warranty work.
In the scenario the installer/company is no longer around or otherwise uncontactable, Delta advise that Australians should contact their warranty department on the number listed above.
Delta will then email the customer a warranty claim form, which needs to be filled in and returned. Delta will then arrange for the repair/replacement of the inverter.
Delta Solar Inverter Reviews
Manufacturer Reply
Hi Geoff welcome to the Delta Team. Were pleased to be able to provide your Solar Inverter Solution, should you ever need any support with the product please contact us at [email protected].Best regards Mark Show additional information
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Thanks Ian for the 4 stars , the app issue is noted and is with the Delta Business Unit for review. Mark Show additional informationManufacturer Reply
Thankyou Lev for the 5 Stars and welcome to the Delta PVI Group. If we can assist in anyway please contact us at [email protected]. Show additional informationManufacturer Reply
Thanks Scott for the 5 star review. If we can assist you in any further way please contact us at [email protected]. Show additional informationI have spent long hours on the phone with Delta with no success.The IT support have tried to re-commission and problem solve with no success.
The inverter shows no WiFi connection when I know my internet is working and lately the grid light is either off or blinking. The app shows no input for large chunks of time and all data for the first two years has been lost.
Bought From: Narooma Electrical Show additional information
Manufacturer Reply
Hey Carol, just wanted to say thank you so much for taking the time to leave a five-star rating for our business! Your feedback means a lot to us and we'll definitely be passing it along to the whole team. We're really happy to hear that you had a great experience with us. Show additional informationBought From: Advanced Solar Technology (North) Show additional information
Manufacturer Reply
Hello Richard,I am thrilled to hear that you enjoyed your experience with our product and that you have given us a five-star rating. It means a lot to us that you took the time to share your feedback. I will be sure to pass it along to our team. Show additional information
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Dear Tim,Thank you for your feedback on your solar inverter! It's great to hear that your system is producing over 50kWh per day and that you're happy with its performance. Show additional information
Peak output appears to be 4.8kW instead of 5kW - not a lot but (4%) will add up over time.
Once at 4.7-4.8kW the system rarely flat lines at the peak output, but bounces around the 4.5 -4.8kW. There always seems to be an early drop off post 12noon, which is unexplained at present (don't think shading/clouds have been the cause).
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Hi Andrew, Sad to see that our product isnt delivering a 5 star performance for you. However you may find that the Var and Volt/Watt settings required by Western Power are causing this to occur and out of our control. If you like we are happy to investigate the drop-offs and see if we can deliver an answer. We are always aiming for five stars at Solar Quotes and hope we can offer the investigative service to pick up an extra star from you. Email your details [email protected] and mention you are doing so as per the discussion with Shane Arnold, AU/NZ Solar manager. Show additional informationBought From: Advanced Energy Management VIC
Manufacturer Reply
Hi Keith,Thanks for the great review! The Team at Advanced Energy Management are top quality. if you have any questions regarding the features please don't hesitate to call our team on 1300 335 823.
Shane Show additional information
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Thanks for the 4 Stars Doug, I am interested to know what didn't make the Delta 5 Stars? Any input is actually forwarded tot he R&D team and taken seriously to improve the product.It could be something that would be able to be improved via over the air updates in the future.
Shane Arnold Show additional information
Bought From: Capacity Electrical VIC
Manufacturer Reply
Hi Julian, thanks for the five stars. Glad Capacity Electrical have you using our key product.Shane, Delta Australia Show additional information
Bought From: Advanced Solar Technology (North) Show additional information
It gives basic details but as much info as I would like.
Bought From: Advanced Energy Management VIC
Manufacturer Reply
Hi Lachlan,We are finding that the new APP may not be making it to the end user such as yourself. The previous APP is known as My Delta Solar but the NEW app is known as "Delta Solar" which is currently running at 5 stars compared to the old app with 2.8 stars. You can use your normal log-in details for this . Also there is a web based portal with very in depth data available at https://mydeltasolar.deltaww.com/ you simply use your usual login to gain access.
Hopefully this will warrant an update from 4 stars to 5 stars.
Shane, Delta Electronics AU/NZ Show additional information
Manufacturer Reply
Thank you for your updated review. Its great to see over time that the product has increased its performance enough to gain more stars. Advanced Solar Technology are a great partner of our products and appreciate your support. Shane, Delta Australia / New Zealand Show additional informationManufacturer Reply
Thanks for the 5 Star review Tony. We appreciate that you have taken the time to rate us and your kind words about Global Solar tell us you are in good hands. Shane Show additional informationManufacturer Reply
Thanks for the 5 Stars Chris, We appreciate you taking the time to compliment us and please know if there is any need for support or general questions you can contact us on 1300 335 823 where our Australian based support team can assist. Shane, Delta Australia / New Zealand Show additional informationManufacturer Reply
Hi Anne, Thank you for taking the time to review the Delta inverter installed. May I ask why the Delta didn't rate 5 Stars? We have five stars from many others so it would be good to know what we can do to improve the product worthy of 5 stars. In any case we appreciate the 4 stars and hope in time it will show itself worthy of 5 stars. Shane, Delta Electronics Australia / New Zealand Show additional informationManufacturer Reply
Thanks for the 5 stars Malcolm, We are glad to see you have installed Delta and its performance is worthy of five stars. Alex and Michelle from Advanced Solar are a great partner of Delta and have been for the longest time of any partner in Australia, Should you need any assistance or guidance of the use of your inverter our Australian based support team are avaialble on 1300 335 823. Shane, Delta Australia / New Zealand Show additional informationBought From: Advanced Solar Technology (North)
Manufacturer Reply
Hi Bill, Thanks for the positive and thorough review. Sounds like you really investigate the products you purchase and have chosen correctly on great advice from Alex at Advanced Solar Technology. Fun fact, I understand that Advanced Solar Technology is the longest consistent seller of the Delta inverters than any other solar company globally. Never since Delta arrived in Australia has Advanced Solar Technology stopped offering Delta. If you have any queries or needs, please be assured that Alex has the full support of Delta Electronics Australia Show additional informationBought From: Advanced Solar Technology (North)
Manufacturer Reply
Hi Brent, Thanks for the information and are concerned that you may be using the old app. We do have a new app which has been released and would be great if you can confirm that you are not using the old version. The new app is simply called "Delta Solar" as opposed to the old app "My Delta Solar". Also if you want to view on the PC we have a web version viewable at https://mydeltasolar.deltaww.com/Use your normal login credentials to gain access. Hopefully this is enough for you to raise the review to five stars.
Shane Arnold, Delta AU/NZ PVI Manager Show additional information
Bought From: Specialized Solar
Manufacturer Reply
Hi Lorna,Thanks for the great review and update. I have forwarded this to our R&D team and staff of Delta Global. Thank you again for your kind words and support. Shane, Delta Show additional information
Follow up after 8-9months: the inverter seems to be working just fine. After initially checking the ap multiple times a day to see how much power is being generated, now I check periodically as I’m satisfied it’s just doing its thing in the background. The ap is ok, provides the necessary data to review, but could probably be more user friendly in its overall design
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Hi Brad, Thanks for the review and returning to provide moreinfo. There is a new APP you may or may not be using. It is simply "Delta Solar" in the relevant store.We are continuing to improve the APP all the time to meet the various regional requirements. Show additional information
Manufacturer Reply
Hi Rachelle, Would be great to hear any feedback that would have the review at five stars as opposed to four. We are open to making changes to exceed expectations.Shane, Delta Electronics Australia Show additional information
Manufacturer Reply
Thanks for the great review Graeme! If there are any questions be confident that Delta Tech support happily engage end users such as yourself. Show additional informationBought From: Advanced Energy Management VIC
Manufacturer Reply
Hi Wilson, Just making contact here to let you know that a brand new version of the app for Delta inverters has been released and is available on the iOS APP store and Android Play store. The title is simply "Delta Solar" which is in line with our new simplistic approach. Shane. Delta Electronics Australia Show additional informationManufacturer Reply
Thanks for the 5 Stars Michael,Alex from Advanced Solar Technology is one of the longest consistent retailer of Delta inverters and we even understand that title to be globally.
The Delta product is a great performer in WA and if there are any technical queries you have please call us on 1300 335 823
Shane Show additional information
Manufacturer Reply
Thanks for the 5-Star review Alkesh,Great to see that you will be achieving many years of renewable energy production supplied by the great team at Advanced Energy Management.
Shane Show additional information
Manufacturer Reply
Thanks for the five stars Rob!We work hard at Delta to deliver quality products that meet the requirements of all regions. To see another Delta achieve 5 Stars in Tasmania is exciting.
We welcome you to the team of people using Delta to generate their renewable energy.
Shane Show additional information
Manufacturer Reply
Hi Victoria, Thanks for the five stars!Delta prides itself on achieving five stars and if you were to have any questions on using the inverter at all please call our tech team on 1300 335 823.
Thanks Again,
Shane Show additional information
Bought From: Advanced Solar Technology (North)
Manufacturer Reply
Hi Kym, Thanks for the review.There are two versions of the app available and you may want to search DELTA SOLAR as opposed to MyDeltaSolar.
Alex from Advanced Solar Technology is considered the longest consistent retailer of Delta inverters globally and a good friend of Delta Australia. Congrats on your system. Show additional information
Bought From: Phazer
Manufacturer Reply
Hi Ben,Looking at the details of your system it was originally sold with a Delta Solivia which came with a ten year warranty but it seems it was changed out to an RPI model (written in pen) at time of installation which had a 5 year warranty.
The inverter lasted two year beyond the warranty period. You would have received an email where I actually addressed this particular case with my team and agreed to a price for a replacement unit as a act of good faith. Unfortunately this was not passed onto you due to this being a very busy time in the Australian Solar industry.
So to summarise:
1) Inverter was two years out of warranty. Many consumer products would stick strong to this and deny any possible discussion.
2) You did the right thing and contacted Delta to see what was possible and approached it in a fair and reasonable way.
3) Delta did evaluate and produce a fair and reasonable solution.
4) This fair and reasonable solution didn't make it to you prior to your review due to a busy time of year.
You may choose to leave this review at one star as that is your prerogative but I did wonder, what was your original review star at time of installation? I couldn't find that review.
I am available on 03 8546 3031 if you wish to discuss.
Shane Arnold
Delta AU/NZ Inverter and Battery Manager Show additional information
Manufacturer Reply
Thanks for the five star review Richard. Glad to see the team at Energy Buster have you converting those green electrons with the Delta Show additional informationBought From: Capacity Electrical VIC
Manufacturer Reply
Hi Julian, thanks for the five stars. APPs can be kind of clunky and we do have perhaps a different app for you to try "Delta Solar" as opposed to MyDeltaSolar" which is our old app. Also check out the web portal at https://mydeltasolar.deltaww.com/ Show additional informationBought From: Venergy SA Metro
Manufacturer Reply
Hi Max, thanks for the five stars. APPs can be kind of clunky and we do have perhaps a different app for you to try "Delta Solar" as opposed to MyDeltaSolar" which is our old app. Also check out the web portal at https://mydeltasolar.deltaww.com/Glad the team at Venergy have you onboard with Delta.
Shane Show additional information
Manufacturer Reply
Hi Lolita, thanks for the five stars. Alex at Advanced Solar Technology is one of our Premium Partners and you are in great hands with our longest consistent retailers of our premium products.Shane, Delta Electronics Show additional information
So far, so good. Power generation is nice and early (30V DC on compared to 70V or so for other brands) and no fans=no noise. Nice compact unit, but:
1. As others have said, please improve your monitoring app. It is buggy, crashes out mostly when in P2P mode.
2. Include more data that is being presented. For example, I have no idea what the grid voltage is.
3. Status of inverter. Operating normal, derating, etc......
4. Using the DSS software (dowload from Delta for Windows), I can see derating events. Doesn't tell me WHY the inverter derated. I can't get this info in the Android app.
5. No way to generate reports (Sungrow did this well).
On average, the unit works well, but you need to do better with how app reports status and other events.
Also, my inverter is topping out on days at 4.5kW and not 5kW. Without knowing grid voltage and if the inverter is derating due to high voltages, I have no clue as to why it tops out at 4.5kW. Unit is rated for 4.99 kW.
Bought From: Unified Energy Services
Manufacturer Reply
Hi Fabio, We do have a new app out that will show you all the info you need to know and what you raise in your query.Use DELTA SOLAR as opposed to MyDeltaSolar APP. Also there is a web portal version https://mydeltasolar.deltaww.com/index.php#body_main
Our team actually takes calls from end users and we would like to discuss this further with you so you can obtain what you need.
Our team on 1300 335 823 can help with what you need to understand this further.
If you are using the MyDeltasolar app you can view a full walkthrough which will show you grid voltage data et https://youtu.be/iz1Kn1cn-3g
WE will build a new video for the new app shortly.
Shane Arnold Show additional information
Bought From: Venergy Pakenham
Manufacturer Reply
Hi Phil,The APP was an early iteration and we have since released a new version.
Please search for DELTA SOLAR (not MyDeltaSolar) and use your same login details.
These apps are used globally from 2.5kw to Multiple MW solar farms. Unfortunately we need to satisfy the engineers on solar farms and residential. The new app seems to be receiving much better reviews and replies from the residential base.
Shane Show additional information
However the software and app leaves a lot to be desired!
It took three additional trips by the installer, including:
- setup of the inverter to properly communicate over Wifi
- fixing the correct type of plug for consumption monitoring
- setup of the inverter to report consumption monitoring
- plus two phonecalls from myself to Delta's rep in Australia to set the inverter up the right way to read consumption data correctly.
Bought From: Primero Electric and Solar
Manufacturer Reply
Hi Yih,Unfortunate to hear of the long process you experienced. There is a new app "Delta Solar" which was recently released that uses the same log in details as original app. This presents data much nicer and allows P2P connection in a streamline manner. Shane, Delta Electronics Australia Show additional information
Delta has 20 solar inverters in our database
Model | DC Voltage | AC Power | Efficiency |
---|---|---|---|
DDP-260AB-1 A | 59 | 260 | 96.00 |
DDP-260AB-2 A | 59 | 260 | 95.00 |
DDP-260AB-2 B | 59 | 260 | 95.00 |
EOE45010272 (Solivia 2.5APG3) | 540 Max | 2490 | 96.00 |
EOE46010259 (Solivia 3.0APG3) | 540 Max | 3000 | 96.00 |
EOE46010260 (Solivia 3.3APG3) | 540 Max | 3300 | 96.00 |
EOE46010301 (Solivia 5.0APG3) | 150-540 | 4980 | 95.60 |
RPI H3A_02X | 600V | 3000VA | 97.50 |
RPI H3A_12X | 600V | 3000VA | 97.50 |
RPI H4A_02X | 600V | 4000VA | 97.50 |
RPI H4A_12X | 600V | 4000VA | 97.50 |
RPI H5A 020 | 600V | 5000VA | 97.50 |
RPI H5A_02X | 600V | 4000VA | 97.50 |
RPI H5A_12X | 600V | 5000VA | 97.50 |
RPI-H3 | 550 | 3000 | 97.00 |
RPI-M15A | 1000 | 15000 | 98.30 |
RPI-M20A | 1000 | 20000 | 98.30 |
RPI-M30 | 1000V | 30000VA | 98.20 |
SOLIVIA15EUG4TL/EOE48010362 | 1000 | 15000 | 98.00 |
SOLIVIA20EUG4TL/EOE48010364 | 1000Vdc | 20000 | 98.00 |