DQ Electrical Pty Ltd Reviews
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Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.
Reviewers report paying: $4,000 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
DQ Electrical Pty Ltd Reviews (542)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 399
- 4 star 139
- 3 star 3
- 2 star 1
- 1 star 0
View Timeline
26 June 2024
04 June 2024
All good!
I have only just had my system installed so can only comment on my experience so far and not on how system performs. DQ have been friendly and professional since my first contact, for example returned calls promptly and answered my many questions clearly. The installers led by Michael were excellent; on time, in uniform, friendly, introduced themselves and explained everything and cleaned up well. Now to see how the system works!01 June 2024
Very efficient, friendly, punctual
Prompt quotation, polite, efficient, punctual and helpful with connecting me to the web to see feed-in rates.31 May 2024
Outstanding service, quality products and excellent workmanship.
For anyone considering installing solar, I would highly recommend the entire team from DQ Electrical.From my initial enquiry all the way through to installation including contacting our retailer to arrange the new meter, the entire team has been fantastic.
All my questions were answered in detail by Nathan who was very knowledgeable and experienced.
Communication prior to installation was excellent with the team arriving on time and doing a great job.
Thanks for the great customer service.
30 May 2024
First choice based on previous experience
When we wanted to add to our current installation, DQ Electrical was our first choice based on our previous experience with them.We had found them using SolarQuotes installer finder for our initial system install in November 2021.
That was a North facing 6.6kW system with LG panels and a Fronius inverter. Since installation it has run flawlessly and as of this review writing has generated nearly 27 megawatts of power ( 26.98 if you want to be testical) and by my calculations including self consumption and exports has saved us $4487 to the end of April this year. According to the trend line, it should owe us nothing about May 2026 and then it will be “making money”.
When I called Steve Alexander at DQ Electrical and explained that we could only fit a south facing system and I understood that it would be about 30% less output than the North facing system, he confirmed this and soon had a quote for some JA solar panels and the newer 5kW Fronius Primo Gen 24 inverter along with a Fronius smart meter which is required with dual inverters to coordinate output and manage export limiting etc.
Our installation day was trouble free and the guys rolled up at the promised time and made it look easy. My wife was impressed with how smooth and fuss free it was. #Experienced professionals. I came home to nothing except a working solar setup and a heap more information from the smart meter on my Fronius app.
Highly recommended if you want to know what is going on with your solar.
I went with Fronius inverters because they are the best IMHO because they have a fan for cooling so on a hot day your inverter does not derate and cooler electronics means it will live longer. Although they have a 10 year warranty, they should soldier on far longer thanks to their solid engineering. As a bonus, the inverters and smart meter all play nice with each other too and just work. My computer experience rejoices!
Once again thanks to DQ Electrical for doing a solid job and earning their deserved reputation. From Steve who is an experienced installer to the team who did the job, the depth of experience makes it trouble free and the fact that I have taken so much time to do this review shows my appreciation for a company that gets it right.
For gods sake don't bother with the cricketer endorsed ones as the sweetness of low price will be soured by the dubious quality and it well may end up costing more than just going with a good installer first time round because the shoddy has to be removed.
SolarQuotes has a handy tool to calculate and have a what if play around which I found to be pretty spot on comparing my real data with it’s estimates.
https://www.solarquotes.com.au/solar-calculator/
As for SolarQuotes,
Finn Peackock just wants you to get it right and have a good experience.
One of the best resources for solar and battery info .
29 May 2024
Amazing Service
Firstly, getting the quote with 3 different options was clearly explanatory in every single detail. The type of inverter and solar panels and warranties included.The fact that DQ Electrical and Solar had been in business for over 10 years and all their installers are in house, so no Subcontractors was a BIG plus for me. If there are any problems, it’s their installers who will rectify any problems.
I was contacted a week before installation to say everything was on track and all was organised with SA Networks.
Installation day was a breeze….. well informed by the installers on every aspect. Even installing an APP on my phone to check the amount of Solar coming into my home and the grid.
When they left you would not know they had been here…… no mess Charlie!
I would certainly recommend this Company for any Solar installations.
Christine H
17 May 2024
Amazing!!
The entire process was seamless. Great team and awesome service. The installation was quick and the workmanship was to the best quality. Clean neat and professional. Well done to the team at DQ Electrical. We will certainly recommend your services to friends, neighbours and family.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
17 May 2024
Trustworthy, reliable, professional
We have been very happy with the service received, everything was on time, we were given a good deal, staff were polite, friendly and informative. We liked that they were in the electrical business and not just solar sharks out for a quick or dodgy money grab. Thank you kindly to your team.Inverter rating: 5/5
07 May 2024
Exceptional service
I purchased a 7.77kW system from DQE a couple of years ago and found them to have great customer service. Their quoting process was fantastic and they listened to what I wanted and helped build a system meeting my needs. Post install we had some minor issues with the Fronius inverter and they quickly sent an electrician out to resolve and did a good job resolving it.Fast forward to this month and we decided to add a battery to the system and chose DQE because of their competitive price and the fantastic experience with our solar system.
They finished installation of the Tesla Powerwall 2 yesterday and the electricians were great at explaining how to use the system and did a good job with the install.
I do recommend DQE to my friends and family and will continue to use them if needed in the future.
A great South Australian company.
Inverter rating: 4/5
06 May 2024
Excellent and Expedient Installation
The sales and quoting process was easy, but time consuming, because I had a lot of questions to ask the various companies who quoted me for a new solar system.The solar installation went very smoothly, and the workmen were all extremely polite, hard working, friendly, positive and motivated. They took my old panels off the roof at no extra charge. They went to great lengths to impart information about my new solar system, for which I was very grateful.
The customer service was excellent. They answered any questions which I asked and were keen to make sure that I was happy and informed.
Josh from D.Q spent at least half an hour showing me how to track the efficiency of my system on my lap top. I am going to find this information to be super helpful as time ticks on, and I appreciate very much his efforts in assisting me to understand the website and the intricate details which are available to me.
I would not hesitate to recommend D.Q. Electrical to anyone else who is thinking of installing a solar system.
26 April 2024
Original Review on 29-06-2023:
Professional service and a quality installation
In the initial phone consultation I was impressed with the level of detail and we were both on the same wavelength with what I was after. The quote was very detailed and used a web based form so I could click on links to get extra details of the various components. Nathan then came on site to walk through the quote and ensure that there would be no surprises during the installation.There were a couple of rain delays scheduling the installation, but they were well communicated with us and they managed to do the undercover parts of the install on the wettest day and came back a couple of days later to install the panels and commission the system. The installation team were excellent - friendly, and all the work looks great.
They looked after all the connection details and helped set up the monitoring software on my device. It's all working perfectly.
10 months later we asked David: "Are you happy with the performance of your system so far?"
1 year on. The system has exceeded expectations. Powering our house plus our EV electricity bill has been in credit. Only once in the middle of winter did the battery not get us through the night.The only frustrating thing is that during summer the system has the potential to output more than 5kw to the grid but the network will only allow 5kw to be exported - we could be doing more to help the environment!
17 April 2024
Recent solar panel/system installation
The quoting process was easy,staff polite and informative,they were happy to deal with any queries that I had prior to the workThe installation of the solar system went very well,they were on time,polite and helpful with my questions
Went through everything at the completion of the job.
Very happy to recommend DQ Electrical.
07 April 2024
So easy to deal with, very genuine.
Easy quoting process and given several options within my budget.Installation happened quickly. Installers very professional.
Can’t fault DQ electrical, will definitely recommend to others.
Inverter rating: 4/5
Battery rating: 4/5
05 April 2024
Great customer service, good installation
DQ Electrical were easy to deal with at all stages from the first contact to installation. The team that installed worked efficiently and left the sites tidy at the end of the day. They answered all questions. Would recommend them and would use them again.04 April 2024
Original Review on 09-06-2023:
Very professional
They did their homework on what we could install,and were very helpful l highly recommend them.All went very smoothly l didn’t have to do much at all thanks.
10 months later we asked Danny: "Are you happy with the performance of your system so far?"
Yes27 March 2024
Original Review on 01-06-2023:
Great Quotes and Installation
The sale person was really informative and helpful during the initial talk. They answered all my questions and gave me several suggestions regarding my situation. They gave me 3 options varies on quality and price to choose.The installation was done smoothly and they followed my preference for putting the inverter inside the garage. Although they could not finished all the same day, but that is due to the rain on that day. The installers also guided me how to monitor the solar system.
As for the customer service, overall they are good. They are friendly and quickly in setting up the dates for installation. They also helped with the grid connection after the install.
10 months later we asked Ngoc Minh Phuc: "Are you happy with the performance of your system so far?"
The system is really great so far. It has produced lot of power and there have not been any issue.21 March 2024
Angaston Bowling Club goes Solar
We were very happy with the pricing.The installation was done very well. It was done at the times we were quoted and finished on time.
The site was left clean tidy and the only evidence they had been there was the system on the roof.
Michael did the handover to myself and that was well explained.
17 March 2024
Great install
Respectful, relational and persistent. Installers were excellent. Cleaned up. Kept us informed and sorted through all the issues. No complaints whatsoever.14 March 2024
Professional, impressive experience
Our experience with DQ Electrical was so impressive. The attention and detail that went into the quote was second to none and the installation was seamless. They were truly committed to maximising our system and remained honest and fair throughout the whole process.Cannot recommended them highly enough!
Inverter rating: 5/5
12 March 2024
A Polished Service
From start to finish the service provided by DQ Electrical was Polished and Professional. We opted to install a 6.6kw System (No Battery) and were incredibly satisfied with the service provided = from both an administrative and installation perspective. The pricing aspect of DQ was very competitive in comparison to the other options we considered. We explained our initial budget and Luke worked around it to produce a good quality system to suit our needs.The initial sales / phone consultation was smooth sailing, Luke was polite, likable and knowledgeable as opposed to your run of the mill salespeople who can come across as fake/pushy. He was understanding of our preferences for the system and gave us with all the tools we needed to make a final decision. As well as this, he was very accommodating with our time restraints and worked with us to come out for a site visit early in the morning. Luke also showed up exactly on time and was very informative and helpful on the day.
The Installers (Caleb & Josh) were also exceptional. They showed up on a Friday morning with a forecast of 39 degrees so big props to them for keeping our schedule and going ahead with the installation. They arrived on time and clearly explained what the plan was for the day. Within 4-5 hours everything was up and running and we are incredibly happy with how everything has turned out.
From the operational / admin perspective I am also very impressed with how the team @ DQ were able to streamline everything and make it extremely accessible. The interactive quotes are a very nice touch and make everything simple to understand. All the contractual / Documentation side of things was done electronically and being able to jump on and provide quick digital signatures made the process flow very nicely.
Overall DQ Electrical's service is a firm 10/10 from me and I would highly encourage anyone interested in Solar installations to consider them.
Thanks!
10 March 2024
Original Review on 15-05-2023:
Seems to be a top provider
sales and quoting very professional. so much so that 3 friends are having systems installed by the same company at the same timeYour site was a great help
10 months later we asked Graham: "Are you happy with the performance of your system so far?"
yes03 March 2024
Faultless experience
The team at DQ gave me a lot of confidence from the initial home inspection through to installation. One of the biggest things that set them apart was they designed my system *after* the initial inspection, not before. I was kept well informed of progress leading up to the installation day, given satisfactory answers to my multiple questions, and the final design suited my situation perfectly. The installation itself was incredibly smooth - the guys were very polite, efficient, made sure to confirm the locations of the panels and inverter before starting, gave me a detailed walkthrough of the system once they'd finished, and made sure to leave everything, if anything, tidier than when they'd arrived. Callum even came out to check everything was operating correctly once my meter had been upgraded.Panel rating: 5/5
Inverter rating: 5/5
01 March 2024
Very professional service, communication, installation and follow up.
What I can say is that high quality products were used and that time will tell if the quality of my product installed will match their apparent high quality.Exceptional overall installation from DQ Electrical.
At all times through the sales and quoting process, DQ Electrical were available to answer all my questions and put my mind at ease on any concerns. They clearly communicated the forthcoming installation times which made preparation for the day very smooth. They were also flexible on which day to install that was compatible with our household.
The installation went seamlessly and staff communicated the whole process very well. I understand they were one staff member short for the most part of the installation but it never seemed that way. Josh and his team worked well and this was greatly appreciated considering the very hot weather on the day. We made our facilities available to them so they could remain well hydrated.
Toward the latter end of the day another staff member arrived from another job to assist with completion and we were very pleased with the service on completion of the installation. All functions were fully explained and also what would occur on total blackout. In addition to this they assisted us with they installation and use of the 'app' on our mobile phone so we could track performance.
The system appears to be functioning exceptionally well and after tracking our usage, it has been noted so far that our usage charges should be reduced by at least 90%, possibly more. The service charge however, will always still remain.
Thank you to all staff at DQ Electrical. We were very impressed with the whole process.
28 February 2024
Highly Professional Installation
The installation of solar on our home was excellent from start to finish and we are delighted with the finished product. The team, led by Josh, was impressive throughout the process. They were punctual, considerate and tidy. They kept us informed and responded to all questions in a polite, helpful manner. Similarly, all other interactions with the company, including quoting, the initial site visit and follow-up phone conversations have been handled professionally. DQ Electrical was recommended to us by several people, including a satisfied customer nearby, and we are delighted that we settled on them as our installer.23 February 2024
Satisfied customer
C&C arrived early, good public relations in friendly and informative, continuous and tidy work output, clear explanation of details. Very impressive young men!20 February 2024
Great organisation allroubd
The team from initial quote, administration and installers were professional, easy to talk to, folllowed up on time and completed the job on time, within budget and to a high standard.It was a pleasure to work with the company and all staff involved
16 February 2024
Fantastic Solar Provider
We were very happy from start to finish. Don was very helpful with everything, he answered all our questions in detail and addressed our concerns with minimal effort. He listened to what we needed and designed a system that was suitable for us. Nothing was a bother for him or his office staff. The installers were punctual, tidy and polite. Everything was explained when finished. We would highly recommend them for Solar and any Electrical needs.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
10 February 2024
Great solar install
Thank you, Finn Peacock and DQ Solar. Seeking 3 recommendations from Finn and then obtaining the quotes was seamless. I didn't know where to start looking for a genuine solar company and quote, as there are a lot of cowboys out there. The quotes came in promptly. Meeting the DQ Solar senior solar sales rep at my home, made up my mind for me. The communication was clear and concise, and the quote was the best price. The two young installers were on time, safety conscious, and professional. The system starting producing power immediately when completed, which was visible through use of the app. I was very confident with my choice from the start of the process, thank youPanel rating: 5/5
Inverter rating: 5/5
01 February 2024
Excellent service and advice from DQ Electrical Pty Ltd (South Australia)
Really great experience with DQ Electrical Pty Ltd - great advice in terms of the best set-up for our house and farm, the whole process ran smoothly, and the installers were greatPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
23 January 2024
Original Review on 28-03-2023:
Seamless install
My dealings with the company were very responsive, commentating and helpful. The installation was properly done and the workmen were very helpful and cheerful. I have no complaints in my dealings with the company.10 months later we asked Kym: "Are you happy with the performance of your system so far?"
Great.I use it to charge my EV car. I pay almost nothing to charge the car if I set up the charging period during 9am to 4pm.
22 January 2024
Awesome customer service
Awesome customer service thoughout the entire process, professionalism of members were outstanding.21 January 2024
Professional Outfit
Of the three quotes I received, DQ Electrical was the only company that said we would need 3 Tigo optimisers for the system to work at its most efficient because of the layout of the panels. The guys who installed it were all professional and did a very neat job. The sales guiy, Nathan is extremely knowledgeable and you can tell he is passionate about his workPanel rating: 5/5
Inverter rating: 5/5
04 January 2024
Solar installer
I found that QE Electrical were polite ,gave us a quote as what I needed, booked a time for installation, they were prompt at arrival. Installed in quick time and explained how it worked. Very pleased.21 December 2023
A great experience!
I chose DQ Electrical to install a 10.56Kw solar system.From the initial phone conversation, to the site visit and then installation- they couldn’t have been more obliging, informative and friendly.
The crew of 4 who did the installation were fantastic. They were all friendly, helpful, good humoured and worked so hard on a day that started at 7am and didn’t finish until 5.45pm! (And they were still smiling at the end!!)
When there was a glitch the following day with the consumption monitor connecting to my app, they were onto it right away and came and sorted it out on the same day. (it wasn’t their fault)
The admin staff on the phone were great, super helpful and very efficient.
I highly recommend DQ. At every step they were excellent :)
21 December 2023
Very good customer experience
We were recommended to go to DQ Electrical by friends of ours. We told DQ what we were after, and they gave us advice and multiple options on the best system for us.It was a very easy and informative process.
We decided to get a 10.5kw solar system.
We did look at other companies and DQs pricing was quite competitive.
Once we had booked in a date. They organised for SA Power networks approval and for our energy provider to set up our smart meter.
They kept us informed through every step.
Their installers came and were very professional putting everything together and showing us how it works.
We are looking and getting a battery installed in the next few years and would definitely use DQ again.
19 December 2023
Prompt Comunication & Service
Everyone I spoke with from DQ Electric was polite, answered any questions I had and kept to arranged schedules. The installation is tidy and had all of the benefits promised while pitching the system.Battery rating: 5/5
05 December 2023
Excellent
Our experience with DQ Electrical was seamless from first contact through to having some questions answered post-install. Nathan was fantastic with providing quotes, explaining the pros and cons of our various options, and doing a site visit to inspect our tiled roof before booking the install – he was quick to respond and helpful throughout. Josh and his team carried out the install with a minimum of fuss and from what I can see, did a very tidy job. They were on time, polite, and left no mess behind.I highly recommend DQ Electrical to anyone looking to install a solar system.
Panel rating: 5/5
Inverter rating: 5/5
04 December 2023
DQ Electrical,great company, excellent service
introduced to DQ electrical thru a friend after getting the run around from other businesses and had a seamless operation from quoting to installationInstallers were punctual
This is a new build installation on 2 storeys on slight pitch flat roof so presume the rooftop is as neat and tidy as the inverter and electrical to switchboard. The company will come back and go thru the workings of the system once we move into the home.
The build was slow so installers had to wait a few months which was appreciated
The office staff cannot be faulted as well.
27 November 2023
Excellent service, staff, products, install, and performance.
DQ listened to exactly what we were trying to achieve, gave excellent advice on the products and design of the solar and battery system they'd recommend, and had a good on-line quoting system that made the process really easy.The installation happened earlier than expected, and their team were really friendly and excellent at communicating what they were planning on doing each day of install. They took the time to talk us through the best options for minimising the disturbance to the exterior of our house, and they matched the colour and style of the cable trays. This made the install process as painless as it could have been.
After install they got in touch to make sure that everything was running as expected, and the system has been producing exactly the output we expected from the initial quote.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
22 November 2023
Stella Service with a smile :-)
Steve’s quoting process was great & you could tell straight away his solar technical knowledge was good, with him being an ex-solar installer.The team of boys who did the installation were very thorough & clear in their communication with us.
We thought we had to wait a week or 2, after the installation, before our new solar system would be live but she was up’n’running before the DQ guys left.
17 November 2023
Great staff and service
After getting 3 quotes I chose DQ electrical. Steve was happy to come and view our home and answer all our questions. The install team arrived on time and Michael talked us through each step and was very patient explaining our options. His team cleaned up afterwards while Michael explained how the system works and showed us how to monitor with the app. I found the office staff polite and helpful. Happy to recommend.16 November 2023
Great service and neat installation
We were referred to DQ through our neighbour. We wanted a company whose installers are employees (not sub contracted). From the quoting process through to installation, it was a seamless install. 3 electricians from DQ worked on our site for 2 whole days. Our job was difficult given the size of the plant and second storey with lots of cabling and tight spaces. The staff were very professional and accomodating with cable layout and on-site questions etc. We could not be happier with the end product. A 13 kw SUNGROW solar system and 16kw SUNGROW battery. Well done DQ on a fantastic installation and system. The systems also included 32 amp cabling provision for an EV fast charger. We would definitely recommend DQ Electrical.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
16 November 2023
Great job. Great customer service.
Nothing was too much trouble. Nathan attended to every detail and he was always very timely with getting back to us and responding to all the questions we had. We got thermal hot water too which is working like a dream.Installation is a complex process with coordination between electricity suppliers and installers etc but thankfully that all went according to plan too.
Follow up has been great too.
Really glad we found DQ Electrical and I hope they do well.
15 November 2023
Leabrook
The quote at the time was done within my expected time frame. The installation was done with a lot of care. The guys were very careful with everything and were exceptionally clean. They took photos of the roof before the installation and told me about some cracked tiles which I had no idea about. They really went the extra mile in service.10 November 2023
First class service. High quality product.
Every step of our solar panel and battery installation met or exceeded our expectations. The initial quoting process was detailed, informative and several options were presented; most importantly the salesperson took the time to visit our home to accurately assess our needs and to determine the most workable installation options. Installation was scheduled promptly and each of the 4 installers were pleasant, polite and professional. Excellent service and communication have been key features of our experience with DQ Electrical thus far.27 October 2023
Absolutely fantastic
DQ were brilliant, they took the time to explain the system and answered many questions in the process, that was before sign up!!! Once we signed up they were very helpful in explaining the steps involved before installation. The quoting was great along with the quote was extensive information which we appreciated. The two guys that installed the system were brilliant young guys who were prompt, polite, helpful and very hard workers. They very patiently explained the system and we couldn’t be happier. We highly recommend DQ to anyone looking to install solar.25 October 2023
What a great company
Outstanding service, Simple quoting process.Don and his team did an amazing job!
Efficient from the first phone call, right through to completion of my panels.
A great family run businesses, I highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
25 October 2023
Professional and reliable!
Job done on time, as requested, for competitive price and perfectly timed for the build of our new home! Thanks DQ Electrical!24 October 2023
Professional and quality install second to none
Don was extremely helpful with the whole process from the first quote right up to the install. The installers Josh, Callum, Michael and Cam were extremely professional, tidy and friendly which ticked all the boxes for me. They were also very informative which truely put my mind at ease! I would highly recommend DQ for any solar and battery needs.Panel rating: 5/5
Inverter rating: 5/5
24 October 2023
Flawless Install
Ben was extremely helping and informative during the quoting process. The boys on site, Callum and Michael, were very impressive, easily the best tradesman I’ve ever had at my house. They were very efficient, respectful and their workmanship was outstanding. Would highly recommend this company to anyone that is interested in solar and batteries.Panel rating: 5/5
Inverter rating: 5/5
Thanks for the introduction to DQ Electrical Finn
We have recently had our new solar installed by DQ Electrical Adelaide. They contacted me immediately, as did the other companies, when I submitted my enquiry through Solar Quotes.Right from the first contact with the Salesperson through to the final commissioning it was an absolute pleasure dealing with them. They were very knowledgeable about the local requirements and energy providers allowing us to specify the best solution for our needs. We put a much larger system on the roof than we may have needed, following Finn's advice and it has been working perfectly and looks great.
The installation Team was a great group of guys who really knew their trade. First class operators.
I would recommend DQ Electrical Adelaide to anyone looking for a system.