Green Line Solar Reviews
About
** We have a new ABN as of July 1st 2023. Toby and Jake started up a new company (Green Line Energy Group Pty Ltd) as co-directors to better reflect our mission to provide trustworthy and honest services for all of our customers in the process of changing their home's power from gas to electric. Our focus will remain on high quality solar as a foundation for going electric and we assure all of our customers past and future, that Green Line Solar hasn't changed in any way.
Green Line Solar was started by Jake and Toby in early 2021 in an attempt to try and gain recognition for the quality, honesty and transparency of the work we do and in the hope of positively impacting the rooftop solar industry in Melbourne. Having sub-contracted as an A grade electrician for numerous businesses over the past 7 years Jake wanted to take control of the entire process rather than just the install. This allows us to be sure of what the customer has been told, promised, and delivered as well as being recognised ourselves for the time and detail we put into each job that we undertook for other businesses.
Since our establishment we have slowly grown through word of mouth, positive reviews and a consistent attention to customer service and quality. With Green Line Solar you know who you will be dealing with, we never subcontract jobs or take on more work than we can handle inhouse, you will only ever deal with Toby or Jake.
Based in Heatherton in the SE suburbs we are a Clean Energy Council approved outfit meaning that we are totally committed to honouring the solar code of conduct and providing high quality service to our customers. We cover the entirety of the Melbourne area, Bellarine and Mornington Peninsulas.
We can help you wade through the mountain of information available and work with you to design the best system for your needs depending on your 3 unique criteria. Budget, Energy Usage and Roof space. We love our work and hope that you can see that in our results.
Reviewers report paying: $3,564 - $9,790 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Green Line Solar Reviews (123)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 119
- 4 star 3
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
17 June 2024
10 June 2024
Happy with service throughout the process
Toby was the only installer who came out and looked at our roof before the quote. Others quoted based on Google Earth photos of the house. He answered all of our. questions and we were kept informed of what to expect next during the whole process. Installation went as expected. Happy with Green Line and would recommend!Inverter rating: 4/5
08 June 2024
Excellent service
From the very start Toby patiently worked to design a system that fiitted our requirements due to a very complex situation that took a while to resolve.The install wasn't an easy one and the ingenious solution to put the inverters under our unit was much appreciated.
Toby, Jake and crew explained the process, and completed the job in a tidy and efficient manner.
The grid connection was staightforward, as was set up of the solar app.
We are extremely pleased with our solar system and thoroughly recommend Green Line Solar.
Panel rating: 5/5
Inverter rating: 5/5
04 June 2024
Will happily use their services again
Very happy with the whole quote and installation process with Green Line.Toby is an excellent communicator, takes all calls, really listens and clearly explains the products and options.
On installation day Jake talked through the process and ensured the inverter was positioned in an ideal spot.
I had received cheaper quotes from 3 other installers but decided to go with Green Line because I could talk directly with the owners, they do not sub-contract out the installation, and they had great reviews on Solar Quotes. Now I know why.
When my system needs expanding/upgrading I will certainly engage them to do the work.
02 June 2024
Wow, what a great experience!
We have just had a 6.6KW Jinko solar system and Tesla Powerwall battery installed by the boys from Green Line Solar.The whole process was super easy and efficient from the initial quoting and installation advice provided by Toby right through to system installation and commissioning by Jake and his team.
They did everything they promised to do, always turned up on time and completed our entire installation within two days.
Jake took the time to explain the installation process and the final job looks terrific. The boys also left no mess for us to clean up.
Their pricing was also very competitive compared to other solar quotes that we obtained.
So if you are after a competitive deal backed up by great advice and service before, during and after the installation then give Green Line Solar an opportunity - you won't be disappointed!
30 May 2024
Great service
From quoting process to the installation and the paperwork after, Green Line Solar has kept their promise to be trustworthy and accountable. The whole process was easy yet thorough. Both Toby and Jake took the time and effort to explain everything and answer all the questions we had. We appreciate their service.23 May 2024
Great all round Solar Installer
Greenline solar were great with a recent solar installation for my dad. Toby was very knowledgeable and helped plan out the best options for us. The prices were very competitive prices and the installation was perfectly done and turned around very quickly. Highly recommendedPanel rating: 5/5
19 May 2024
Fantastic Installation
I just got a 6.6kw solar system installed by Green Line Solar, Toby/Team. We received the quote promptly and also explained to us the whole solar installation process i.e. rebates and organised the grid connection after the installation. Toby was always available to help us through the whole process, always answer our calls making the whole process easy. It's great to receive such an excellent service, delivers as promised or better/earlier which is rare these days.I highly recommend Toby (Green Line Solar) to anyone who wants to have Solar systems installed.
10 May 2024
Great Experience with Green Line Solar
Green Line Solar was fantastic to deal with!Green Line were upfront and understanding with all queries I had and kept in contact every step of the way.
Toby came out for a site inspection and was able to provide different proposals that would suit my needs & Jake provided a quick and efficient installation.
The team are genuinely friendly and care about the work they are providing.
I would highly recommend Green Line Solar to anyone looking for a trustworthy & efficient team
Panel rating: 5/5
Inverter rating: 5/5
26 April 2024
Exemplary Installer! Others can and should learn from!!
Green Line Solar was brilliant from the very start to finish. From taking the time to understand our energy consumption habits, inspecting our roof, proposing system options that were tailored to our household to their beautiful installation by the their very friendly and efficient sparkies AND helped us with our grid connection. Thank you and we could not be happier with our system!!Panel rating: 5/5
Inverter rating: 5/5
23 April 2024
Fantastic team. Quick and fuss-free install
Toby was very helpful from the get-go, providing sane advice on options and not going for the 'top of the line' configuration with a full battery set up that some of the other installers recommended. Given its a relatively small set up with a highly 'personalised' engagement (than a team on a zoom call walking through presentations and documents) - Toby & team have gotten their hands dirty and know what they are talking about - so that helps build trust.The team are super friendly - arrived on time, explained everything, and cleaned up the place after the job was done.
Quiet, efficient and fuss-free.
Highly recommended.
21 April 2024
Fantastic service
Great service and communications could not bè happier would highly recommendInverter rating: 4/5
15 April 2024
Confidence and comfort
Toby, Jake and TJ carefully took us through the entire process, explained everything diligently and immediately felt at ease with their experience.Highly, highly recommend you engage their services if you are in the market to have solar panels installed.
Thanks again guys!
11 April 2024
A great team
My colleague recommended this company and from start to finish the service was impeccable. From the email responses to the team that came and installed the panels everything was great.11 April 2024
Happy with the service received
Greenline solar were super quick in response and installation.Were the only company who did a site inspection and measure.
Could see the pride they had in their work.
Arrived on time and on departure left a clean site.
Follow up service was excellent.
Highly recommend them.
05 April 2024
Fantastic company to deal with from start to finish.
I obtained quotes from over 10 companies before thankfully finding Green Line Solar. Toby was great to deal with from the start, answering all of my questions and insisting on a site visit before finalising any quote. Toby provided us with 3 different options and didn’t pressure us into a sale or to use a particular product. Toby’s expertise and professionalism was evident in the design of our system which maximised our roof space and his communication was always timely.I wanted a company that completed the installation in house and Jake, TJ and Ethan did a great job. The guys took great pride in the work they did and were all friendly, polite and punctual. They tidied up at the end of each day and went the extra mile to ensure we were happy with the installation.
Toby followed up after the installation to ensure the system was operating efficiently and to finalise the paperwork with the distributor. It was so pleasing that the guys were accountable for every step of the process.
Green Line were amazing to deal with from start to finish and I highly recommend them.
28 March 2024
Green Line Solar - Great to work with
I sought a couple of quotes. Green Line Solar was the only one to do a site inspection prior to quoting. Toby provided me with quotes for 2 different system sizes which was helpful in making a decision.My place, a townhouse, has a very high pitched roof so that installation had to be done in 3 goes (when it was dry and there was virtually no wind). It was done without the extra expense of scaffolding or a lift although it did need 3 people to make it happen. I was really impressed by how hard Jake, TJ and Ethan worked. They were very polite, respectful, and they always arrived on time.
Green Line Solar organised the grid connection which started after stage one (when the east side panels were installed) and Jake set up the Sungrow monitoring app for me. Their customer service was excellent with all my questions answered promptly.
While Green Line Solar is a small company they are all passionate about solar.
I am loving my solar.
Panel rating: 5/5
26 March 2024
Great service from beginning to end
I discovered Green Line Solar via Solar Quotes and they were really fast in coming back to my initial enquiry. I loved that they were local to my area and Toby and Jake were brilliant to deal with from the beginning.We were constructing a new house so the whole process from initial query to installation was quite a long process. Their regular communication throughout made the whole process really seamless. They managed to fit in the installation between Christmas and New Year which I thought was fantastic customer service.
I would highly recommend Green Line for their positive attitude, great communication and fantastic attention to detail during the installation.
Panel rating: 5/5
Inverter rating: 5/5
19 March 2024
Great system and customer service
Had a 6.65kW system installed by Jake, everything went well all done in one day.Customer service throughout from Toby was great.
Panel rating: 5/5
Inverter rating: 5/5
13 March 2024
Great service and Installation
Toby and Jake were excellent in their communication throughtout the whole process and answered all my questions.Everything was never too much trouble for them and I have no hesitation in recomending their company to anyone who askes.
Inverter rating: 5/5
30 January 2024
Unbeatable expertise and quality
The quoting process was excellent. Their communication was timely and easy to understand, they were honest and didn’t try to pressure us into a sale or manipulate us with dodgy sales tactics.They were able to inspect the property very quickly to give us an accurate quote. They were the only company of the 5 top rated in Melbourne to recommend tilting the panels to get the most out of them, which shows they are solar experts and not just walking it in.
The installation was masterful, even when the beams in our roof/walls were problematic and we confirmed that running cables externally with bracketing was fine they went the extra mile and installed the cabling internally. The mounting and panels on the roof was flawless and the inverter location and cabling was pristine. The installers were all friendly and polite, they tidied up after the job and were very punctual.
They set up the inverter and it’s app and connected it to our router for us as well.
The customer service was probably the best I’ve had from any trade service, and they did organise the grid connection after the job. Even though there were slightly cheaper quotes I am convinced they wouldn’t have been able to do such an excellent job, Green Line were worth more than the extra dollars.
All in all I’m blown away by Green Line and we will 100% be using them when we have a battery and EV charging station installed in the future.
28 January 2024
Can highly reccomend this company for all of your Solar needs. They are the Best in the business
All aspects of Quoting/Installation/Politness and professionalism get a 10 out of 10 from me.In addition the after sales service is excellent.
These guys are in this business for the long haul, so forget the rest and go with the best.
Panel rating: 5/5
Inverter rating: 5/5
22 January 2024
Great experience with Green Line Solar
From start to finish our experience with Green Line Solar was excellent.A very professional team that made the whole process positive and stress free.
01 January 2024
Conscientious and trustworthy solar install
Quoting process was comprehensive. Toby provided many options and found one that suit us best and fit us in quickly.Installation process was similarly great. The team worked hard to install the solar panel and set it up. They also took time to answer all our questions and help us make sure the solar monitoring and grid connection process goes through smoothly.
Overall, GreenLine Solar came across as a very conscientious business practice. They offer a competitive quote and I feel I can trust them to install our solar panel. Our solar panel is working well :)
Panel rating: 5/5
Inverter rating: 5/5
23 December 2023
Green Line Solar for the WIN!
Green Line Solar are great to deal with!From the start the quoting process was thorough.
I asked for several different quotes which were provided promptly and any questions I had were answered.
Green Line were very accommodating with me as I had to delay Install at short notice. I thank them for that.
On install day the team arrived on time, were happy to be there and got to work.
The install went smoothly and the site was cleaned up and left as it was found.
Jake helped me setup the app and configured the system to the max!
Green Line Solar organized the inspector and the connection to the grid.
Toby also monitors my system to make sure it is running to its maximum potential.
My friend recommended Green line Solar to me and they didn't disappoint.
If you are umming and aahrring about installers. Stop mucking around and call Green Line Solar!
Panel rating: 5/5
Inverter rating: 5/5
21 December 2023
Fantastic Installer great system
The team at Green Line Solar were amazing.They made the process so easy to understand and the paperwork was all handled by them.
They were polite on site, were neat and professional and arrived at the designated time.
The system is neat and so far no issues.
17 December 2023
An incentive was offered by Green Line Solar for this review. Learn more here.
Green Line Solar
We had an excellent experience with Green Line solar from the very beginning to the completion of the job. They were very thorough with their knowledge & were upfront with their information. Toby & Jake from Green Line solar, always maintained good communication skills & replied to texts, emails & phone calls made. The installers, especially Jake who came to our house were very friendly, polite & efficient. They did a fantastic job in installing solar at our property & we would not hesitate to recommend them to anyone who is interested in doing the same. We believe their service to be impeccable. Lucky16 December 2023
Great to deal with from start to end
We highly recommend Green Line Solar, who were easy to deal with from the beginning. They responded very quickly to our request for a quote and Toby came right out to do an inspection. We'd found some companies weren't willing to install solar panels on our terracotta tiled roof, but Toby went the extra mile to find somewhere we could source replacement roof tiles so that any that were damaged during the installation process could be replaced straight away. Jake and his crew came for the installation and were incredibly friendly and accommodating to all our requests and organised everything to help us connect to the grid. All up, we were very happy with the service provided by Green Line and will be recommending them to any of our friends looking to install solar in Melbourne.Panel rating: 5/5
Inverter rating: 5/5
10 December 2023
They’re really friendly, punctual, and helpful manners. If u want to get ur solar systems work really well and efficiently don’t stay still, just go ahead with Green Lime Solar, u won&
All processes went really well reached to my expectations.The installation went smoothly, they are really friendly with polite manners, and really puntual.
I got told and done by them really well about connections.
Panel rating: 5/5
Inverter rating: 5/5
09 December 2023
Helpful & quick install
Was a smooth process with green line, all installed in a single day and no issues so far. Thanks guys.09 December 2023
Very happy customer
Green Line Solar provided honest, polite and knowledgeable advice before quoting. All technical questions I had were answered promptly.Provided quote was not the cheapest but I accepted and proceeded to fill out some online forms through Solar Victoria for rebate etc.
After receiving approval from Solar Victoria, an installation date was locked in.
Installation was punctual and carried out to a high standard, all my questions were politely answered by the team and work site was left in a clean and tidy state on completion.
Connection to Electrical grid after the install was painless and was organised by Green Line Solar.
Panel rating: 4/5
Inverter rating: 4/5
05 December 2023
Easy smooth process
Very friendly and easy to deal with. Explained everything thoroughly and would happily recommend them to family and friends25 November 2023
Practical quoting process with proficient installation.
Toby was patient and accommodating throughout the sales process. I appreciated his practical advice and his ability to size a system that meets my household needs. Furthermore, I valued his follow-through in organizing the administrative tasks with the energy retailer. The installation, conducted by Jake and his team, demonstrated a high level of care, attention to detail, and pride in delivering a quality installation.12 November 2023
Excellent service from start to finish
Toby at Green Line Solar guided us through the purchase of our solar system expertly and efficiently. He kept in close contact throughout the process and was always available if we had queries. The installation team were polite and tidy and our system is working perfectly. Toby had organised our connection to the grid within 24 hours of the safety inspection. Absolutely first class business.Inverter rating: 5/5
08 November 2023
Consummate Professionals
After months of deliberating I am very happy I chose Green Line Solar for my PV and battery install. These guys take great pride in their work and understand that outstanding service is the key to happy customers.Toby is extremely knowledgeable with the different kinds of PV, inverter and battery hardware, and is very meticulous in planning the location of the panels and inverter. Multiple options were offered, each carefully tailored to different scenarios of budget and PV use. There was never any pressure to buy, and all questions (of which I had many) were patiently answered. Prices were extremely competitive.
Jake is an artist - his electrical work is immaculate. He took care to make sure that everything was lined up, square, and met his high standards. The rest of the install crew were diligent, careful and professional. Everything was cleaned up afterwards.
The inspector was very happy with their work. All paperwork was submitted for grid connection soon after install was completed.
Panel rating: 5/5
27 October 2023
Excellent Service
Right from the beginning, the communication was excellent. Emails, messages, etc were always replied to promptly. The site visit confirmed the initial design and quote. We are so happy that we opted for a smart meter so that the whole energy balance can be seen - a must if you want to maximise your self generation and replace grid power.When installation came around, the crew arrived on time and despite their hard work, weather intervened before the job could be finished. They returned the next working day and completed the job. Everything was left spotlessly clean. After the install, Toby and Jake arranged for the electrical compliance certificate and connection with the DNSP and retailer.
We have no hesitation in recommending Green Line Solar.
Panel rating: 5/5
Inverter rating: 5/5
26 October 2023
Green Line Solar - Well worth it!
From the moment I connected with Green Line Solar I had a great experience. They reached out and organised a time, did a detailed site inspection and created a design to maximise the outcomes I could achieve. Toby understood some specific needs I had given the house is architectural designed and the importance of where the services could be placed. The process was simple to move to installation with easy to follow online instructions. Whilst a lot of groups send people out, Green Line Solar were more than just sales people. Toby knows the products, took to time to look in detail where the installation was going to happen and could answer all my questions. This was a big differentiator for me.The installation team led by Jake was fantastic. They were on time, and are employees/owners of the company. So instead of getting sub-contractors, I was getting a people with a vested interest in doing the right job. The engagement was great - confirming locations, and making sure I was ok with placement. The quality of work was excellent, with attention to detail of how wiring was concealed to make it a very neat job. The systems was up and running at the end of the install and has already started saving me money.
I would highly recommend Green Line solar if you want a great job, excellent communication and people highly invested in creating a great solar experience.
Panel rating: 5/5
Inverter rating: 5/5
22 October 2023
Good communication and tidy install
Quoting for the system was quick and hassle free. Toby was quick to respond to any queries I had and was happy to come and inspect the site before producing a final quote.The install was done by Jake, one of the owners of the company, so you can be assured of a consistent quality install. Jake and his team were punctual and polite. There was a small hiccup with the tilt mounts ordered for the klip lock roof but this was rectified within a few days. The install itself looks clean and tidy to my untrained eye. Cable runs into the inverter were neat and all excess wire under the panels were tied up for a clean look. The team left the site very clean with all dust blown out of the house and foot prints wiped down.
System inspection and grid connection was all organised by Toby and I had no extra admin to do on my end since the install.
So far the system has been working flawlessly and I’m having fun trying to consume as much of my own electricity as possible. Would happily recommend Green Line to anyone!
05 October 2023
Exceptional Solar Installation Service
I had the pleasure of working with Toby for the quoting and customer service and Jake's installation team for my solar project. Toby was responsive and helpful, and Jake's team was professional and punctual.Despite a minor incident during installation, a worker knocked over a ladder and made a hole on the garage plaster. Jake promptly addressed the issue, demonstrating their commitment to customer satisfaction.
I highly recommend their service and plan to use them for a future battery installation. Outstanding work!
Panel rating: 5/5
Inverter rating: 5/5
22 September 2023
The A Team for Solar and Service
I had a number of quotes for Solar. I chose Greenline due to their customer service provided by Toby. He took the time to answer my many questions, and designed a system that I am confident will best suit my needs. He also didn't 'over sell' products or the return on investment which I appreciated as it gives me a realistic pay back time frame.Jake and his team arrived on time and installed the system with no fuss or mess left behind. They were polite and answered all my questions ion the day.
I am personally really impressed with the level of customer service. Other installers didn't come to check the roof space and just provided a quote with one follow up call. Toby followed up not to 'hound' me, but to make sure I understood the proposal.
Don't bother shopping around, just call Toby and he will get you sorted!
Thanks for all your work Toby, Jake and team!
01 September 2023
Solar installed
Solar Instalation craftsmanship was excellentCommunication with the staff was first class
And follow up also first class
Panel rating: 4/5
Inverter rating: 5/5
30 August 2023
Informed and efficient
Hands on and efficient installation, no nonsense and answered all my questions thoroughly. A great solar optionInverter rating: 5/5
22 August 2023
Great communication, great install
My experience with Green Line solar was amazing. Like actually amazing, no exaggeration. Right from the beginning, Toby's communication stood out. He was always just a call or message away, which made the whole process smooth and stress-free.When it came to the installation itself, I was thoroughly impressed by Jake and his team's craftsmanship. The install was clean, well-executed, and it's clear that they take pride in their work. It's not every day you come across such attention to detail. Even better, everyone was polite, came on time and cleaned up after.
What truly set this experience apart was the consistent communication throughout. From initial planning to final checks, Toby and Jake kept me informed at every step. This level of transparency and involvement really made me feel like a valued customer.
Lastly, let's talk about the price. They were not the cheapest but also not the most expensive. Considering the great experience and craftsmanship, the slight premium is totally worth it.
Overall, I can confidently say that Green Line Solar exceeded my expectations. After long journey finding a good solar installer, I’m glad I found them and ended up choosing them to install my solar system. Honestly, I was always skeptical with companies with perfect 5 stars since they could be fake but definitely not the case with Green Line Solar - they legit give you 5 stars experience.
20 August 2023
Outstanding Solar Installation and Customer Support
I recently had the pleasure of working with Green Line Solar for a solar installation, and the experience has been nothing short of excellent. From start to finish, their team demonstrated a high level of professionalism and commitment to customer satisfaction.Toby and Jake, the installers from Green Line Solar, were exceptional. They took the time to understand my preferences and needs, and they were able to accommodate my request to install the inverter in the garage. Their attention to detail and expertise in the installation process were evident, and I was thoroughly impressed with their work.
One aspect that truly stood out was the after-installation support provided by Green Line Solar. A few months after the installation, they remotely monitored my system and promptly notified me of a disturbance without me even having to reach out. This proactive approach to customer support showcases their dedication to ensuring the ongoing efficiency of my solar system.
I couldn't be happier with the results. My solar system is performing exceptionally well, and I have peace of mind knowing that Green Line Solar is there to support me whenever needed.
I highly recommend Green Line Solar to anyone considering a solar installation. Their professionalism, expertise, and commitment to customer satisfaction make them a top choice in the industry.
Thank you, Green Line Solar, Toby, and Jake, for exceeding my expectations and providing me with a fantastic solar experience.
Panel rating: 5/5
Inverter rating: 5/5
18 August 2023
Green Line Solar did an excellent job.
Happy with the quote, work commented in a few weeks.Installation finished on time and happy with the job, very good communication with the installer, after completion the area was tidy up.
Customer service at a very high standard answered all my questions.
Green Liner Solar organised the grid connection on my behalf.
Very happy to recommend Green Line Solar to family and friends.
Supplier Reply:
Thank you Chris - very pleased to hear you were happy with the service and enjoy your new system!06 August 2023
Super easy process and excellent service
I had put off getting solar for so long and I now realise I needn't have. Toby was very responsive and knowledgeable and a pleasure to deal with. The install team were courteous, friendly and efficient.03 August 2023
Green Line Solar - Excellent Service from Start to Finish
Toby and Jake and their team were fantastic with answering all the questions we had (there were many!), providing a quotation that was quick, informative, comprehensive, and competitive, and advising on the process of rebate-application. The installation went without a hitch (PV/battery/inverter) and Jake, Nusy and Teja worked like Trojans onsite to get the job completed despite rain and wind. They're very aware and respectful of customer's property and environment - no boombox! Post-install necessary software upgrades were organised, and we've had good advice on grid connection now the COES has been issued. We're rating Green Line Solar 'only' 5 stars because there's no option provided for 6!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
02 August 2023
Fully Professional Installer - Highly Recommend
I have been procrastinating getting solar mostly due to horror stories you hear from poor installation companies. After much research I narrowed down to three companies. Toby from Green Line was very prompt in contacting me and coming to my house and measured up. Within that day I had four email options to consider for my situation and budget. No pressure to go ahead but more than happy to chat and run a couple of scenarios for me as I was considering Pool Heat Pumps. It was a no brainer to proceed with Green Line, the quotation was comparable to other quotes but the individual attention and professionalism was a stand out.Installation was completed by a team of three of which one of owners Jake who were complete professionals from beginning to end. They could of easily placed the invertor in position that was easier to install however suggested placing it in a much better and protected position. I'm a Project Manager by profession of larger scale projects and can recognise quality or poor workmanship and pleased to say that the Green Line installation is of a very high standard.
I may have been super lucky however the electrical inspector arrived the afternoon after the installation and all the compliance paperwork was submitted and grid connection was seamless thereafter with the United Energy and my retailer contacting with the changes.
Panel rating: 5/5
Inverter rating: 5/5
01 August 2023
Great Experience
They were particularly helpful & informative during the sales/quoting process.The installation went very smoothly. They arrived on time, were very organiser & worked diligently. I appreciated the fact that they were well mannered & answered any of my questions.
The follow up customer service has been great & they helped organise the grid connection.
I felt comfortable throughout the whole process.
23 July 2023
Great company and excellent service
Our solar purchase from the quote to the installation was done in a week. Green Line Solar were polite and professional from the outset and were helpful and open about the process and products. I was able to contact Toby at any time with questions and he was at all times informative and honest. Everything was organised for us and we were well aware of each stage. The delivery and installation were seamless. The installers were polite, friendly and professional. We couldn't be happier with our product and service. I would highly recommend Green Line Solar to anyone seeking quality product and a seamless, efficient installation.
Easy to deal with and no pressure.
The guys at Green Line Solar were fantastic to deal with.Regarding the sales and quoting process, Toby was realistic, polite, and non-pushy. Gave us plenty of time and space to review and think about the quotes we received. Quotes were also easy to read and more importantly, thorough.
The installation by Jake and his apprentices was very smooth, pleasant, polite, and tidy as well. The finished product was very pleasing and symmetrical to look at as well. We were very pleased with the outcome of the install, despite having lots of warning labels and stickers all over the place due to regulations (which could not be avoided). We went with the battery and solar option, which had to be done over 2x days, but both days were very pleasant.
In terms of customer service, Toby helped come back to tidy up a couple of things and added some additional labels which the inspector requested. So not the touch-and-go kind of company, which was good to know.