Solar4Life

Solar4Life Reviews

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4.6

Based on 116 ratings 3 Reviews removed
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About

Solar4Life is a Canberra based company dedicated to providing quality solar installations for the local community. We pride ourselves on delivering quickly and efficiently with our team of industry professionals and experienced CEC accredited designers and installers. As a CEC accredited retailer, we are raising standards within the industry and we’ve applied our knowledge and experience to deliver quality results for our residential and commercial customers within the ACT and surrounding areas.

Reviewers report paying: $5,000 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar4Life Reviews (116)

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Average Scores

4.7/5

Value for money

4.7/5

Quality of System

4.6/5

Installation

4.5/5

Customer Service

  • 5 star 61
  • 4 star 41
  • 3 star 13
  • 2 star 1
  • 1 star 0

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Great installer

Solar4life installed solar panels for my two properties in last September. So far so good. They are easy to reach out for any questions and offer advice. I’m happy with them.
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Anil is unbelievable

It was a Friday afternoon when I told Anil to go ahead and try to ask him if he can install it the following week and he replied that we're going to do it tomorrow. OMG the following day they put 30 panels in our roof. We are happy of the overall installation. Anil and the whole team deserve TEN stars.

Ronald
Chifley, ACT
Panel rating: 5/5
Inverter rating: 5/5
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Great product, excellent customer service

I recently had a solar panel system installed at my home, and I couldn’t be more thrilled with the results! The entire process, from the initial consultation to the final installation, was seamless and professional. The team provided clear and detailed explanations of the benefits and the installation process, ensuring I felt confident every step of the way.

The installation crew arrived on time and worked efficiently, completing the project ahead of schedule. They were courteous, respectful of my property, and left the site clean and tidy. The quality of the work is outstanding, and the panels look fantastic on my roof.

Since the installation, I’ve already noticed a significant reduction in my energy bills, and it feels great to be contributing to a more sustainable future. The monitoring system they provided allows me to track my energy production in real time, which is both fascinating and reassuring.

I highly recommend this company to anyone considering solar energy. Their expertise, professionalism, and commitment to customer satisfaction are truly top-notch. It’s one of the best investments I’ve made for my home and the environment.
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Great service by Anil and team. Very professional and courteous

A very smooth start to end process. Job was completed in a day and very well coordinated and completed as per timeline provided.
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Quick, Reliable and trustworthy

My solar installation process was quick, value for budget and whole process was easy.
Panel rating: 5/5
Inverter rating: 5/5
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Quick installation and Very Friendly, helpful, quick respose

Quick installation and Very Friendly, helpful, quick response, and knowledgeable
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Good Quality Product and Reasonable

Easy to deal, genuine explanation and best suited system design and Installation.
Panel rating: 5/5
Inverter rating: 5/5
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Great service

Anil from Solar4life came out to survey the house and provided us the best quote, advice and discuss the needs. Not many companies visit onsite for quotes these days but these people know how to look after the customer professionally.
Service provided by Anil and his team was Exemplary! Solar system installed in timely manner just within 2 days after we accepted the quote. Install team was very efficient, respectful and professional. Well done and thank you.
Panel rating: 5/5
Inverter rating: 5/5
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Great outcome

Quoting process was really good - no pressure tactics and I got so speak to a real human being from the beginning, and included a site visit as well, so we could go through various options face to face.

The installation went really well - there was a little confusion about the date, but that was quickly and readily rectified, which to me speaks to a company that wants to deliver a great service and is very responsive to its clients.

I have had some horror experiences in the past with solar installations (not in the ACT), and was incredibly anxious about the whole process and what would be expected of me in terms of dealing with third parties or subcontractors, but I really did not have to do anything other than deal directly with Solar4Life. All connected including grid connection so I am now seeing the benefits of my new system - massive relief!!!!!
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Very competitive price and good customer service

Very competitive price, good customer service and professional at all times.
Installation and set up was smooth
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Great Service

We have used Solar4Life twice now for different properties and they do a really good job. Good communication and structure along with very competitive pricing.
Panel rating: 5/5
Inverter rating: 5/5
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Efficient and Reliable: A Satisfied Experience with Solar4life

I had a positive experience with Solar4life. Their pricing was competitive, and the installation was done with precision. The customer service was excellent, with prompt responses to all my inquiries. They stuck to the schedule, completing the installation on time. Overall, I highly recommend Solar4life for their value, customer service, quality installation, and punctuality.
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Highly recommend

We are very impressed with the professionalism and level of service provided by Anil and his team.

The team inspected our roof prior to the quote which took away any guess work with how many panels we could install.

Anil helped us with contextually navigating through the pros and cons associated with the various types of systems, which ultimately helped us make a decision. I would highly recommend Anil and the team.
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Exceptional Service and Expertise: A Stellar Experience with Solar4Life

I couldn't be more delighted with the exceptional service provided by Solar4Life. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. The installation process was seamless, thanks to their knowledgeable staff who guided me through every step of the way. They carefully assessed my energy needs, provided valuable recommendations, and tailored a solution that perfectly suited my requirements. Not only did they deliver on time, but the quality of their workmanship exceeded my expectations. They also went above and beyond to ensure that everything was completed to my satisfaction. The solar panels they installed are not only efficient but also seamlessly integrated into my home's aesthetics. Additionally, their after-sales support has been outstanding, promptly addressing any queries or concerns I've had. I highly recommend Solar4Life to anyone looking to make the switch to solar energy. They are truly top-notch in their field! I took the relation a notch up and got two of my other properties converted to solar by them.
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Tesla PowerWall 2 install in car port

- Of the 3 quotes, Solar4Life was the most prompt to offer site visit to complete a quote. The came through with second lowest price, but I chose them over cheaper quote, since they did the site visit.
- The installation took a bit longer than planned. The original location to install the powerwall was changed on the day. this was a good thing, as the original quote didn't consider car port, due to proximity to windows of house. But this wasn't an issue (it was far enough away from window) and this ended up being the best location for it. The two main installers (external electrical contractors who did the work on behalf of Solar4Life) came across as flustered and didn't exude confidence in their approach to the install. In the end, everything worked as expected, but there was plenty of swearing and "hissy fits" in between.
- Customer service was good. They were responsive to questions or emails.
Battery rating: 5/5
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Generating Abundant Power and Savings!

I recently installed a 26.4kW solar system from Solar4life, and I am absolutely thrilled with the results. The package I chose included the balance of system, labor, and installation, encompassing panel mounting kits, electrical components, roof flashings, and the necessary labor. The specific components featured in my system are the Jinko Solar Tiger Neo JKM440N-54HL4R-V (440W) panels, totaling 60 units, and the Fronius Symo 20.0-3-M inverter (20kW).

What initially caught my attention was Solar4life's recommendation for a larger system, unlike some other suggestions I received for smaller setups with batteries. This turned out to be a game-changer, as my system now consistently generates over 150KW of power. The decision to go bigger has proven to be incredibly wise, and I am reaping the rewards in the form of substantial credits from ActewAGL.

Not only am I thrilled to be contributing to a cleaner environment, but the financial benefits have surpassed my expectations. Thanks to Solar4life, I no longer have to worry about energy bills. In fact, I'm consistently in credit with ActewAGL, making my energy expenses a thing of the past.

The Jinko Solar panels and Fronius inverter have been performing exceptionally well, showcasing the reliability and quality of Solar4life's offerings. The installation process was smooth, and the team's expertise was evident throughout. I appreciate the attention to detail in including all the necessary components for a comprehensive solar solution.

In summary, I highly recommend Solar4life for anyone considering a solar installation. Their insightful recommendations, top-notch components, and impeccable service have not only made me energy-independent but also put me in a position to enjoy financial benefits for years to come. Kudos to Solar4life for delivering a system that goes above and beyond expectations!
Panel rating: 5/5
Inverter rating: 5/5
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Couldn't be happier

I live in Bungendore NSW and had a Solar4Life 13.2 kWDC (STC) system installed using
30 × 440W Jinko Solar Tiger Neo panels and a
Sungrow SH10RT · 10000W inverter Three phase ·98.4%max. efficiency and a
Sungrow SBR160 modular battery 16kWh (16kWh usable) · Lithium Ion
The east/west system has been up and running for a month and I am very pleased with the results. From monitoring the system on the iSolarCloud app I have used hardly any power from the grid. If the battery drops to 80% by sunrise it is fully charged again by about 9 a.m.

I had a number of quotes from different companies and the price didn’t vary a whole lot between them. What made me choose Solar4Life was the patience of their general manager Anil in explaining how it all worked and refining the plan a number of times to meet my needs. I visited their warehouse and saw how they operate.
The installers were easy to work with and all were employees of the company and not contractors. They did a good job and cleaned up well when they were finished. I was very impressed with their electrician. Besides hooking up everything including an EV charging cable, he installed the battery below the inverter in the garage with enough room to add to the modular battery in case I think I need it come winter. Solar4Life organised the grid connection with no effort on my part.

All in all, a very positive experience and I haven’t hesitated to recommend them to good friends.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

We're thrilled to hear you're pleased with your Solar4Life 13.2 kWDC system! It's great that the Jinko Solar panels, Sungrow inverter, and SBR160 modular battery are performing well.

Thank you for choosing us after thorough comparisons. Anil, our general manager, appreciates your recognition of the tailored plan and detailed explanations.

We're glad our installers and electrician met your expectations. Your recommendation means a lot to us.

If you have any questions, feel free to reach out. Enjoy your solar journey!
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Great company to deal with

After using SolarQuotes to source companies to provide quotes for the new place we were moving into, Anil from Solar4Life was the first to contact me. We met via an online meeting and he discussed different options and provided 5 system designs he felt would best suit the residence. Having had a Fronius and Tesla at the old place I was keen to stay with what I knew worked well, and he provided a competitive quote with a number of options.

The sales process was good, after the initial discussion, there was no super pushy sales pitches, a coupe of companies I was quoted by, rang and emailed every day trying to get my business, which I don't like! Anil came out onsite and looked at the residence (the only company that offered this as we are rural), and confirmed location of all equipment, made sure I was happy with where it would all be fitted.

The next challenge was to get it fitted prior to the New year, which he achieved, the first date fell through as the electrician did not arrive at work, this was quickly rectified and the system was installed and up and running prior to the new year, a very quick turn around. The install went pretty well, a couple of reminders to the installers not to cut metal on the roof as we are on tank water, which they accommodated, and on completion of the job they cleaned the site and took all the rubbish away. Anil came out to ensure the commissioning of the system was achieved and ensured I was happy with everything, great service!

Currently waiting to have the meter changed over, but Anil pre booked this prior to install to ensure it would happen as quickly as possible.
Inverter rating: 5/5
Battery rating: 5/5
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Reasonable price, good service and prompt installation

Responded to my request for quote quickly and provided a very detailed quote. Kept me in the loop regarding the process and installed the system within 2 weeks of me accepting the quote. The installers were punctual, quick and neat

Supplier Reply:

We appreciate your positive feedback! It was our pleasure to respond promptly, provide a detailed quote, and keep you informed throughout the process. We're thrilled that the installation met your expectations in terms of speed and efficiency. If you have any further questions or need assistance, feel free to reach out.

Thank you for choosing Solar4life!
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Solved in the end but a bumpy ride

All the problems have now been resolved but it was I that pointed them out.
Part of the solar array wasn't connected to the system correctly (7/29 panels not connected) but Solar4life said to wait a week and maybe it was cloudy weather it wasn't generating at capacity. Finally got them to fix after a week.
2nd problem was our roof leaked after a big storm due to the install. They were very hard to get hold of who was coming and when it was going to be fixed. It was fixed in the end and isn't leaking since.
I'm still happy with the system and the quoted price.
Inverter rating: 4/5

Supplier Reply:

Hi Jay,
Thank you for bringing these concerns to our attention, and we apologize for any inconvenience you faced. We acknowledge the issues with the solar array and roof leak and understand the frustration.

Regarding the solar array connection, adverse weather conditions impacted our response time, and we appreciate your patience. We have taken note of this and will work on improving our processes.

We are glad the roof leak has been fixed, and we apologize for any communication lapses during the repair. We value your feedback and will enhance our communication channels to avoid similar situations.

We're committed to your satisfaction, and if you have further concerns, please contact us directly. Thank you for choosing Solar4life.

Sincerely,
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Fantastic swift & solid installation by freindly professionals. Great experience!

The sales/quoting process was extremely fast & comprehensive.
The installation went on time without a hitch.
Impeccable Customer Service. Hard to find this kind of service these days!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Dear Ali,

Thank you for your kind words! We're thrilled that you found our sales/quoting process fast and comprehensive. It's fantastic to hear that the installation went smoothly and on time. We take pride in providing impeccable customer service, and we're honored that you appreciate our commitment. If you ever need assistance or have questions, feel free to reach out. We're here for you!
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Highly professional advice and promt installation

Selecting, designing and installing the solar system and heat pump with Anil and his team at Solar4Life was a highly informative and pleasurable experience. Anil’s breadth of knowledge and patience in walking us through the available options was exemplary – no sales-pitch or push for particular brands, carefully explaining options (several times over), outlining pros and cons of different combinations of panels and inverters, helped our decision process over about a week. Solar4Life offered the best quote compared with comparable systems from 4 other companies. The installation was punctual as promised, and went smoothly for the very professional, polite and friendly installation team.
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Customer Service Champions!

Solar4Life were responsive from start to finish. Their advice was honest and aligned to a lot of the research I was doing myself. At the helm of this company is a general manager with a lot of passion for the industry and the work that they do, this shines through in the time he is willing to spend with clients to really explain the pros and cons of the systems they are quoting. He even went as far as coming out to my place on his day off after the install to enable a feature on my inverter that had been disabled by default. He also spent the time with me to test the monitoring of the system, which involved testing multiple appliances while he re-checked electrical work. As far as the actual system goes, it's performing well so far, especially with the cloud cover we have been having.
Panel rating: 5/5
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Good stuff!

This was an addition to our existing 3 phase, microinverter based 13 kW system, putting an extra 5.7 kW on various parts of the roof to try and pick up more early morning and late afternoon sun. Solar4Life did our original install and we've been happy with the performance* and service so we went with them again. We back and forthed several designs before settling on the final layout and they were very helpful,and quick turning them around.

The timeline they provided for the installation process was accurate, and the install itself was done very quickly on the day. They did the behind the scenes magic to make the new components show up on the Enphase app, so I can now spend my retirement watching the numbers.

*La Nina became quite apparent after the initial installation, and now the new install seems to be about to precipitate a week or more of rain. Coincidence?
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Great service, excellent staff and communication

Excellent service from the get go.
Straight up competitive quote, prompt site visit and quick installation. This was just for a second PW2
We always appreciate Tradesmen that communicate, roll up on time and leave our place neat and tidy.
Appreciate the follow up call to confirm we were happy with the install. Highly recommended.
Battery rating: 5/5
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Solar4Life is the best solar system seller and installer

Solar4Life has very professional staff that provide excellent services. Can you imagine entire solar system was designed and installed in a day and ready to produce power in the afternoon. Highly recommend for any solar system related services and products.
Panel rating: 5/5
Inverter rating: 5/5
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Solar installations

From the time the first contact was made it was smooth sailing. The end to end process was seamless. Customer service and follow up remarkable.
We were also recommended by our neighbour to go Solar 4life as they too were highly satisfied with their service
Very good service overall
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Value for money and customer satisfaction

I obtained three quotes, Solar4Life was in the middle. The much more expensive quote was not worth the money as Solar4Life’s panels and inverter had better specifications than them and so the products were more than comparable.

I also found the company very responsive. They replied promptly to my queries re the products used etc, re the installation and right up to actual installation and post installation. Not very often do you get a call from the MD asking whether everything was done to our satisfaction.
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Great communication and efficient!

The team at Solar4Life were fantastic. From initial contact and quoting through to scheduling and installing, the team had great communication and advice. Installation was efficient and well done.
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Great and quick installation and awesome customer support

Solar4life provided a reasonable quotation and installed panels and batteries in a short time period. I am very satisfied with their quick response and also for the nice customer support.
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Highly recommended

I must admit it's a nightmare going through this process and there are indeed some cowboys out there! After getting about 6 quotes, we settled on Solar4Life due to their quality of product - NON CHINESE made panels (REC 410w made in Singapore) and a Sungrow controller - total nearly 6.6kw.

There was a hickup with one of the subcontractors working without proper PPE (tethers) and worksafe shut down the site mid install. Different subbies attended and completed the install and all in all very happy with the quality of their work.

Despite the drama, I would highly recommend Solar4Life.
Panel rating: 5/5
Inverter rating: 5/5
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Solar4life review about our experience and satisfaction

Highly professional and recommend them with 5 star rating. True pleasure to work with Anil and I ended up with the different spec than what initially I thought of due to our discussion on efficiency and future proof system. During this process I called up Anil many times and he always responded and explained everything patiently. Even I visited to his Mitchell office and spend 3 hrs to design my system with so many back and forth discussion due to product, pricing and value for money. Anil played critical role in optimising the system and fulfilled my requirement. He kept me updated with the progress, all paperwork went smooth and installation done by team of professionals. I've already recommended couple of my friends and would highly recommend to anyone in future. A bunch of good people who knows their stuff and advise honestly.
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The best solar power installer

I recently had a solar installation done in my house by SOLAR4LIFE, and I couldn't be happier with their service. From start to finish, they were extremely professional and punctual. The entire process was seamless, and the team displayed great expertise. My solar panels are now up and running smoothly, and I'm already seeing the benefits in my energy bills. I highly recommend SOLAR4LIFE, for their outstanding work!
Panel rating: 5/5
Battery rating: 5/5
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Legend Solar Installer

Anil, Jimmy and other team helped us to have solar installed at our home from the beginning of process of 3P upgrade till it’s completed. They are very professional in their expertise as well as customer service. I feel comfortable to bring up my concern to them as they’re very responsive.
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Excellent delivery and Service

Sales process was informative and not pushy. Advised right product that suited my requirement.
Installation went smooth and team worked on a Sunday in order to enable the service.
Anil and his team are good bunch of guys.
I would definitely recommend them.
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Solar4Life were careful with the installation of panels and inverter and always responsive.

We have had our solar system installed for a month or so now. So far all is going well and the panels look good. We haven't received a power bill yet so it is too early to tell how well the system works for us. Solar4Life were careful with the installation of panels and the inverter and they always responded quickly and politely to my questions or concerns during the quoting process. I organised several quotes and did my own research. Solar4Life offered a competitive price for what I wanted. They also came back to assist with grid connection after the install. My only advice to others is to carefully assess and agree on the placement of the inverter prior to the day of installation so there are no unexpected surprises. All went well for us but we did have to change the inverter placement on the day of installation.

Supplier Reply:

Dear Ella Curnow,

Thank you so much for taking the time to share your feedback on your experience with Solar4Life. We're delighted to hear that your solar system installation has been going well and that you're satisfied with the appearance of the panels.

We understand that it's still early days in terms of assessing the system's performance, but we're confident that you'll start reaping the benefits of clean energy soon. Your input about carefully planning the inverter placement is invaluable, and we'll use this to improve our future installations and ensure a seamless process for all our customers.

We truly appreciate your support and trust in Solar4Life, and we're here to assist you with any questions or concerns that may arise in the future. If there's anything else you need or if you have more feedback to share, please don't hesitate to reach out.

Wishing you continued satisfaction with your solar system and a brighter, more sustainable future!
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Rodney Hunt Review 2 Malara street Waramanga

Tradies were very efficient and polite. Were told solar would be up and running before Christmas but that didn’t happen. Not very good on Solar 4 Life’s part . Alisdair also changed plans where to put panels. He told us we would have 12 panels on top roof and 4 on a lower roof. Changed plans at very last minute. Ended putting all 16 on top roof. Not what we really wanted but too late as Tradies had already started work . Anyhow thanks for what you have done for us. Have a happy Christmas.Cheers. Rodney
Inverter rating: 5/5
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Easy process and good communication

All went smoothly. Helpful suggestions about panel locations.

Unfortunately the installation seemed to bring on La Nina, so the estimated power output has been a bit under due to extremely cloudy weather.
Panel rating: 4/5
Inverter rating: 4/5
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Good value installation

Excellent pricing and good customer service up front. Nathan was very patient answering all my questions.

Installation was disorganised and a bit lengthy, but this may have been largely beyond Solar4Life's control - I understand that combination of rain, covid infections and shipping issues meant there was a significant backlog. They ended up getting in contractors, including from interstate, to manage backlog, which created own problems. There was some problems with the work of the contractor who installed a larger meter box, however Simon from Solar4Life responded quickly to this and rectified promptly. Simon's communication was great.
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Excellent design and customer service

Although the system has not been installed yet, Solar4Life was responsive and provided a 7.65kW design that fully met my needs - which was for more PV rather than fastest payback. The quote was very timely and the sales rep was well trained and knowledgeable. Also had the patience to work through alternatives. The ACT Sustainable Household Scheme is excellent and very user friendly, with rapid approval in my case (within a day).
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Customer service

We had some technical issues that came up after the solar panel being installed couple of years back. We have contacted solar for life team, the action was quick. They sent the tech team next day itself. They stayed back for the day with us and resolved the issue. Hope this service will be given to rest of the community. Im sure the team will look after us too. Thanks and best of luck.
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Original Review on 31-05-2021:

System upgraded, extra panel's and battery ready inverter

Quoting process was at the house and well explained.
Installation was professional, punctual, staff very polite,courteous
The system was already connected to grid. I had a connsumption meter also connected and it was set up to my phone and ipad by the company.
Very good service would recommend this company Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Raymond: "Are you happy with the performance of your system so far?"

The system has been working to my expectations
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Very professional and personalised customer service

The end to end process from quotes to installation was very professional.
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Good system, but constant delays and poor communication

Sales person was great, informative, good communication etc.

Nothing wrong with the system, although it isn't fully functional yet with further installations required.

Installation has been a nightmare, 3 months down the track and still not completed to date. We requested that notice be given when workmen would be on-site for the installation, as the tennants in the house require notice, however several times tradesman completed work at the house unannounced.

Poor communication between the tradesmen and the operations team. Communication isn't really required for a straight forward install, however if any additional work is required (switch board upgrades or additional electrical works), poor communication has caused many issues with ordering additional supplies, tradesman being unaware of full works required to be completed. All of the above has resulted in many delays and frustration for both us and the tennants.

Supplier Reply:

Hi Fred,

We are sorry to hear about the issues you'd experienced with your solar installation. We always aim to do our best to keep an ongoing communications both internally and externally. However, these recent times have been quite challenging due to Covid-19, especially in terms of making sure we provide a safe environment for our staff members and customers.

Whilst we understand that this is something which may have caused inconvenience to you, we would like to assure you that we are trying our best to keep up with the good work keeping everyone's safety in mind in such challenging times. We deeply regret the inconvenience caused to you during this process and we would like to rest you assure that we will look into this matter for you and resolve the same as per your best convenience.
kind regards.
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Original Review on 29-04-2021:

Very efficient and polite people involved at each stage.

The installation went very smoothly. People turned up when they said they would and any questions I had were answered promptly. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Pam: "Are you happy with the performance of your system so far?"

The input is well up to expectations. The monitoring has been disappointing.
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The installer that treated us best.

Solar4Life did a fantastic job on what was by all accounts a difficult and time consuming job. We have a three storey townhouse that required some intricate wiring, as well as pigeon proofing. They installed everything for a reasonable price and really took the time to answer all of our questions.

They helped us troubleshoot some small issues we had and were very responsive with their after sales support.

We got six quotes, and were initially going to go with ECG Electrical. However ECG treated us as an inconvenience, while Solar4Life were quick to answer any and all inquires we had.

Tai, Suchita, Nathan, Jimmy, and Rhys from Solar4Life were all fantastic to deal with and displayed the utmost professionalism.

We've already recommended Solar4Life to some friends that are interested in their own solar and battery system.

Supplier Reply:

Thank you so much for your feedback Michael!
We appreciate your kind words.

We are proud to have such amazing team members!!
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Great system and service

Very knowledgeable team helped us to make good decisions. Installation happened smoothly and efficiently. Post-installation service has been fairly adhoc.
Panel rating: 4/5
Battery rating: 4/5
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Patience for a 'different' design, working through problems, good install, good customer comms

We wanted to design a system around the existing on our new (to us) home in Canberra. My priorities were positive environmental impact, maximising system size for available roof and of course low payback period.

Out of the 5 companies we talked to, Solar4Life was the only one that respected our desire to keep the existing (and perfectly working) system and work around it. They even upsized the inverter for us - as we wanted to design in future proofing.

Solar4Life were really lovely to work with - polite, helpful, and got the job done despite lockdown challenges - from sales with Lachlan (who put up with many, many questions from me and worked to get the system we wanted) and also both the install team and Jimmy the electrician. The Solar4LIfe team did their best to work around lockdown constraints, and were very conscious about being COVID safe when in and around our home.

A big thanks from myself and my wife on the successful install.

In the first week, the overall systems (including the old system who's output we can now monitor) is generally performing between 10-15% above the projected.

Looking forward to reporting back in a few months.

Supplier Reply:

Hello Jason,

Thanks a lot for your feedback!

We really appreciate your kind words.
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Original Review on 12-02-2021:

Fast and efficient

Well presented quote, but flexible to change in their suggested panel location.

Some room for negotiation price.

Easy and polite to deal with.

Grid connection undertaken after the install without delay.

There remains an issue of my having to put in WiFi in order for SMA to communicate with the inverter. This arises from my location in the semi-bush without WiFi connection. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Laurence: "Are you happy with the performance of your system so far?"

Yes
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Good Products and Service

When we were searching for solar we specifically contacted local retailers for quotes, we got 4-6 quotes and the Solar4life quote was not the cheapest quote and certainly not the most expensive quote. They offered the best value quote for sale and after-sale support arrangements.

For us, the after-sale service support capability was more important, as we heard lots of horror stories of online retailers offering cheap prices and post-install don't provide any warranty support. Solar4life has a good range of options and a good reputation for after-sale support, therefore, we decided to buy from them.

Post-installation we had a technical issue a week after the installation, where the panels stopped and we contacted Solar4Life for support and the next day their technicians were on-site to fix the fault. We are happy with their service and after-sale support.
Panel rating: 5/5
Inverter rating: 5/5
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