Shining Solar Energy Pty Ltd Reviews
About
We are building a sustainable Energy Future
Our aim is to make the process of going Solar as easy and seamless as possible. We offer the highest quality products and employ only in-house, CEC approved and registered installers so you can be assured everything is done right.
We offer a one stop solution, providing only tier-one (the best) panels and inverters to fit your needs and budget – both for commercial and residential properties.
Shining Solar is committed to customer service and we will assist you in any way we can after installation has taken place.
Reviewers report paying: $2,900 - $5,600 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter, battery and EV charger brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
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Shining Solar Energy Pty Ltd Reviews (59)
Show Most Recent reviews from All time
Average Scores
4.8/5
Value for money
4.6/5
Quality of System
4.8/5
Installation
4.8/5
Customer Service
- 5 star 34
- 4 star 24
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
05 June 2024
20 May 2024
Prompt qoutes and competitive pricing
Sales/qouting process was prompt and competitive with pricing.Installation was Ok and tidy had to wait a few extra weeks to get it scheduled but it was punctually installed on the day it was scheduled. Could have been better if the boys would have told me how to connect the inverter to the wifi etc. but i have figured it out.
Customer service is reasonably good for grid connection etc.
Inverter rating: 4/5
09 May 2024
Original Review on 14-07-2023:
Highly recommended installer
Their quote was competitive. Without asking I was provide two prices, a budget system and a premium system. They gave honest advice, and an on-site inspection. They installed when they said they would. A fuss free quality installation. I'm very happy.10 months later we asked ROB: "Are you happy with the performance of your system so far?"
The system has exceeded my expectations. I'm very happy with the system and for choosing to go solar.29 April 2024
Great service and value for money.
The quoting process ran well - everyone came back to me - one called me back and said they could even do better than their original quote...Installation went really well - they were here on time and very friendly and updated us on progress - they were also very accommodating as I'd changed my mind about something.
Yes - they have contacted my energy supplier with the COES and other docs and my electricity company has been in touch with me to say they just now need to reconfig something at their end then I'm up and running.
14 March 2024
Great experience
Jim from Shining Solar was very helpful and keep us up to date.. The process was interesting but he helped us through it. Andrew and the install team were punctual friendly and very efficient .The inspector has already been and all is good.I would definitely recommend Shining Solar/ Jim and the team if you are looking for solar. He even let us know before we went ahead that there is No feed in tariff currently available in our area so unless we were home during the day solar was a financially sound investment at this time but as we are retired it was still a good idea for us as we use most our electricity during the day. So to Jim and the team -Job well Done.!! Regards Helen Cook31 January 2024
Original Review on 06-04-2023:
Happy enough.
The sales process was easy and I received a quote quickly. The company seems to have a good range of products and was happy to adapt as needed to suit my requirements. The installation was delayed due to delays in the availability of products, but once booked went ahead quickly and professionally. I was broadly happy with customer service although it was a bit hard to get onto anyone after the install.10 months later we asked Kerryn: "Are you happy with the performance of your system so far?"
Seems to be working ok.01 January 2024
Optimized Proposal and Fast Installation
I recently had Shining Solar install solar panels in my home, and the experience was top-notch from start to finish!Professional Sales: The sales process with Shining Solar was exceptional. The sales team took the time to understand my budget constraints and provided a proposal that was not only optimized for cost but also included the best equipment available in that price range. Their professionalism and commitment to meeting customer needs stood out throughout the sales process.
Fast Installation: I was amazed at how efficiently the Shining Solar team worked. 5 engineers showed up and started the installation in a highly organized manner. They completed the entire installation in just 4 hours! The speed and precision of their work were truly impressive.
I highly recommend Shining Solar for their fast and efficient installation and their dedication to providing top-notch service. Kudos to the entire team!
Panel rating: 5/5
Inverter rating: 5/5
13 December 2023
Very happy - would recommend.
Everything was smooth, price was great, components great, installers did a good job and left the place tidy. Only downside was that they made an error when submitting the meter reconfiguration request to my retailer which has caused me some minor hassle/delay with being able to export. Overall I am very satisfied and would not hesitate to recommend this group to friends and family.27 October 2023
All round great service
Shining Solar Energy were one of three quotes referred from SolarQuotes.com.au. Prins was the sales advisor and was extremely attentive and friendly, but not overly pushy. He provided a quote the very next day and politely followed up to clarify the specs and ensure it met my energy needs. The quote was the most competitive of the three I had received and I was able to make a few tweaks through several discussions with Prins to tailor it to my budget. The solar guys arrived as planned at exactly 8am and carried about their business with installing the inverter and wiring, despite the wet weather. They cleaned after themselves and unfortunately due to poor weather conditions had to return another day to install the panels. The entire process was seamless and I was left completely satisfied with the service provided from sales to install and activation. Prins would always return my calls and emails. I would not hesitate to recommend Shining Solar Energy to family and friends.Inverter rating: 5/5
27 September 2023
Original Review on 30-11-2022:
Great to deal with
I found Manny was very easy to contact and talk to and answered all my questions (some before I even asked them). The installation team were great, punctual very tidy and quick. System was installed before lunch time. Josh went through the operation with me and the company organized the whole process of inspection and connection to grid.Thanks Shining Solar!
10 months later we asked Neil: "Are you happy with the performance of your system so far?"
Very happy with the system, very easy to set and forget.24 September 2023
Great experience
Shining Solar were great. Competitive price, clear and helpful in communications and a quick a painless installation processsInverter rating: 1/5
14 September 2023
Quality and Service
HiJim from shining solar was very helpful and the process was very easy .Jim helped with get the government rebates and got the best system for our needs .He organised the installation which was done in 6 hours and the team were friendly and helpful .
14 September 2023
Excellent experience
Sales and install personal were extremely professional, knowledgeable and friendly08 September 2023
An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.
Great service, professional team.
The team at Shining Solar were very professional and prompt in quoting, installation and post sales service. Very happy with the product.31 August 2023
An excellent process from quote to installation
We took our time and got 6 quotes. Settled on Shining Solar Energy after an excellent experience with Prins from the company. He allowed us to take our time, answered all queries promptly, helped us through the government subsidy/loan application and was not pushy. The system chosen had the longest warranty periods we found (25 years on the cells, 10 years on the invertor) and will accommodate possible future battery and a charger for an EV if required. The installation was done in a day by an excellent crew led by Andrew. Full clean up and no fuss. A professional process from start to finish and we are happy with the outcome.24 August 2023
Shining Solar - great from quote to install
Installation was very smooth, information clear, great experience so far.13 August 2023
15Kw 3 phase with 17.1Kw panels
Quick and easy install. Got it up and running quickly after inspection. Jim was a great sales person and easy to deal with. Grid connection was all done by shining solar. Can't fault them.Panel rating: 5/5
Inverter rating: 5/5
31 July 2023
Shining Solar a Shining Example
Shining Solar were fantastic to work with. Jim was great, answering all our questions clearly, and giving us options. Jim also helped us through the rebate and post install connections with easy to follow instructions. Joshua and his team turned up on time, and worked quickly and efficiently to install the panels and inverter. Joshua was also happy to answer questions and explain the process. All up it was a smooth process and happy experience.Panel rating: 5/5
Inverter rating: 5/5
31 July 2023
So cheap and Easy!
Jimmy s was great and very professional. Had no issues and for me in for an earlier appointment also so I wouldn’t wait as long. His boys were super professional and had it installed and running in no time.Inverter rating: 5/5
26 July 2023
An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.
Solar Panels Installation
The quote process was fast and the installation was done within a week.The installer was efficient and polite and explained the process.
The grid connection had a few issues with Simply Energy.
22 June 2023
professional at a reasonable price ????
I requested solar quote to supply quotes.Shining solar was the 1st to reply and their quote was within the expected price range.
Shining Solar had site visit as well.
I accepted the quote after the rebate was approved.
No deposit required
They gave me an installation date which was in less than a month time.
The installer arrived on the day and I found that they were an in-house technicians. Very familiar to the works needed to be done.
In a few hours, the job is completed.
I then pay the price as quoted.
There were a few rain storms in the last few weeks, no leakage found from the roof.
Perfect
Panel rating: 5/5
Inverter rating: 5/5
11 June 2023
Easy process
The whole process was easy, installation was great, so tidy and careful. Can not fault them. Highly recommend.Inverter rating: 5/5
07 June 2023
Original Review on 09-08-2022:
Best price
Best price compared to the other vendors recommended by the team10 months later we asked Ali: "Are you happy with the performance of your system so far?"
There hasn't been any issues as such, I haven't had to get customer service from the installers so can't comment on that but the performance seems alright.22 May 2023
Very happy customer
From the quoting to the finished product, Shining Solar did an excellent job. Their customer service was very professional in all aspects. From Jim (Marketing and Sales) to the installation team, which was led by Andrew, they were very polite and informative. Apart from completing the paperwork in order to get the government grant, Shining Solar organised all other requirements. Highly commendable.02 May 2023
An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.
Flawless installation!
Shinning solar communicated very well and arranged a good installation. The installation was very good and they cleaned up after themselves. They assisted in organising the grid connection and included me in emails to my retailer to keep me abreast of progress.02 May 2023
Timely and clear communication and install.
Would recommend: honest and clear information, we’re able to remove old solar hot water panels.29 April 2023
An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.
Great value for money
Shining provided a solar solution that suited our roof configuration and was value for money versus others. Jim is easy to talk to and will seek answers from his technical people when required. Andrew led the install and did a thorough job.Panel rating: 5/5
Inverter rating: 5/5
23 March 2023
Good value installation and excellent sales and service
I was contacted promptly and quote was provided with various panel and inverter options. Good follow up on various questions I had. Once quote was accepted the installation was arranged promptly and on the day a very efficient team attended, job done within four hours with everything cleared away and new system ready for operation. Supplier coordinated with CEC and system was certified within a week. Very pleased with the outcome and would recommend this supplier.Inverter rating: 4/5
27 February 2023
Prompt & professional installation
Punctual quoting and response to followup questions. Also quick time from quote acceptance to installation. Installation looks professional and seems to be working well. Waiting to see the first bill to confirm.11 January 2023
Fast installation, great price
The installation happened even earlier than we expected! We weren't given much notice, but it was terrific. All the companies who quoted seemed great, but at the lowest price Shining Solar did an excellent job and I would highly recommend them.29 December 2022
Great recommendation.
Service, price, installation… couldn’t fault them! Really good customer service and communication. Beat the price on another companies offer.Panel rating: 5/5
Inverter rating: 5/5
13 December 2022
Would highly recommend
From start to finish I’ve been really happy with Shining Solar. They’ve been really flexible and accommodated for my steep learning curve with lots of advice and many tweaks to the initial specification of the system. The turnaround time from final quote to installation was excellent - especially given the weather in Melbourne at the moment. Really impressed with these guys and would lent hesitate to recommend.02 December 2022
Excellent customer service and professional installation team
I recently install a 6.6kW solar system and had the best experience with Shining Solar. From the initial contact to answering some of dumb questions to accommodating changing design requirements, Jim was always patient, responsive and courteous.The installation team were punctual, completed the work and cleaned up all debris after the installation. They explained everything they were doing making me feel very comfortable.
Once installed everything else was taken care of, very happy with the entire experience.
Panel rating: 5/5
05 November 2022
Great sales and install experience
Jim made it easy and seamless. Shining Solar got me slotted me in time. They were also accommodating to my requirements. The guys who came to do the install were polite, put in the effort despite the intermittent rain and got it done. Even got the roof tile issues sorted. Happy that it's all sorted before the holiday season.22 October 2022
Shining Solar 10kw system for the win!
Great sales person. Really knew what he was talking about and listened to what I actually wanted and put togther a system that suited my needs and expectations.Then the installers that came to my house were very good. Polite, professional near and tidy and also listened to my wants and needs. I wanted certain things done and they were more then happy to do what I asked.
Even when the inspector came to look over the system he acknowledged how good of an install it was.
Once installed they took care of everything else to get it connected, I didn't have to do anything.
The overall experience was just great and my system is performing exceptionally well so far, it has been on now for 2 months and record day so far have been 70.2kwh produced on a sunny day in October
Panel rating: 5/5
Inverter rating: 5/5
13 October 2022
Easy
Really easy to get a quote, which was tailored to suit what I wanted, at a very good price. Salesperson was not pushy at all. Installation was quick and very neat. System is working as expected. Would highly recommend.Panel rating: 5/5
Inverter rating: 5/5
12 October 2022
Very neat installation.
Installer are polite and tidy. Installation is very neat and performance of the system is great so far.Panel rating: 5/5
Inverter rating: 5/5
19 September 2022
Professional team ensured a smooth installation
Very polite and professional. Arrived on time and took the time to answer my questions18 August 2022
Excellent Service
Shinning Solar were excellent to deal with, "Manny" was extremely helpful and patient talking me through the process and explaining all aspects of the system.Installation Team were on time, polite and very courteous, very competitive price.
09 August 2022
Original Review on 08-12-2021:
Number 1 to Solar quotes.
Sales person (Manny) was excellent to deal with, nothing seemed too much, also gave me a good deal when I upgraded the panels. The crew who did the install were 2nd to none, they arrived before time, explained exactly what they were going to doing and on finishing did a clean up.Shinning Solar organised everything after the install for the grid connection. All I did was confirm with my provider my plan I was going onto. Very good experience with Shinning Solar.
Thanks Solar quotes.
8 months later we asked Paul: "Are you happy with the performance of your system so far?"
The system we selected with the help of Manny, is exactly what we expected.09 August 2022
Shining Solar - review
Communication from company positive and timely follow up.Quote easy to understand and information required by Solar Vic provided.
All staff dealt with were positive and well informed.
Installation date was set and all went as promised. Trades were on time, tidy, polite.
Follow up inspection completed with a few days.
Highly recommend.
30 June 2022
shining solar
They were happy to quote on several options, very well priced. I couldn’t fault the installation, The only thing that felt could have improved this experience would have been given some advice on the after installation process, as this really was not clear.Inverter rating: 4/5
04 June 2022
Competitive price
Fantastic sales team no gimmicks. quoting was quick. Andrew and his team arrived on time and were professional. Application to electricity supplier submitted by Shining Solar energy.24 May 2022
Review of Shining Solar
Manny was really helpful with quoting, and then adjusting quotes based on my questions and changes.Once I'd signed on to go with them I did have to follow up a few times to actually get install booked in, but it wasn't too bad.
The install was really quick, and someone hung back to walk me through the system too.
I did again have to follow up to get them to organise the inspector to come out, so that I could turn the system on and use it. But again, Manny was helpful when I reached out.
The only other thing I'd note is that they don't pay anywhere near market rate for the STCs (like, 47% or so). But they explained that the install costs etc are generally much lower than most others, so that overall it works out. In my case it absolutely did. But just wanted to make note of that, in case anyone comes across this review after noticing the same thing!
Lastly, my price paid after rebates includes an upfront payment of $1240, and the vic govt interest free loan - I've counted that, as its a loan not a rebate.
22 May 2022
Good communication and very good team installed system
Manny was very Responsive and replied all emails, and the team that installed were good tradesman, polite and worked hard and efficiently.09 April 2022
Excellent sales communications
Good quoting process. The installer team was polite and tidy.06 April 2022
Great service all round from initial quote to installation
Sales manager very professional and helpful in lodging documents for Victorian Government rebate and interest free loan. Installers were polite , broke no tiles and were finished soon after lunch. Inspector visited and passed the installation 7 days after installation . Pricing was very competitive so I am happy with how the process of getting solar for our house,17 February 2022
It was wonderful to have such a good experience.
I am just so pleased with Shining Solar that I wanted to share my experience with anyone considering solar power. I have had such bad experiences with trades recently that it was wonderful to have such a good experience.Manny gave us our first quote and he was very pleasant and informative, but we shopped around a bit before we came back to him. His quote was competitive and he was always very easy to contact and clear about where the expenses were with an itemised quote, which many other companies refused to provide! This gave us confidence that we were paying an appropriate amount and it empowered us to chose which panels and inverter suited us because we knew the price difference between the different components. He was very patient and made many revisions of the components and panel layouts to fit with our preferences.
Andrew came to perform a site visit and he impressed us with his calm, knowledgeable and "can-do" attitude. Similarly, when the panels were installed, Andrew returned with Joshua and 2 other fine young men (sorry I don't recall your names) who were all polite, clean and hardworking. I'm no expert but the work they have done looks neat and solid to me.
I thoroughly endorse shining solar and in particular this team.
19 December 2021
Quick response and generally a professional and quality install
Work was performed over two separate days. One was the installation of the inverter and the framework for the panels. The other was panels and cabling. All went well, and two panels needed optimisers which has not been planned for but were added at no extra cost. Few tiles were broken but that is likely and understandable. The only issue when the inspection came was some zinc spray had been missed but this was remedied the same day so full credit to them for handling this promptly and efficiently. Their quote was similar to the others but their application showed a little more thought. I up-specc'd the inverter from a Growatt to a Sungrow. All in all I would recommend Shining SolarPanel rating: 5/5
Inverter rating: 5/5
02 November 2021
Very happy.
Very competitive price. Great service. Installation team very flexible and friendly. Organised connection to the grid after installing.
The most stress-free experience I've ever had
Shining Solar was one of the three quotes I received. They are the most local to me of the three and the pricing was comparable to another so the choice was easy.Jim is very personable and easy to chat to on the phone. And extremely patient as I had let the quote go for a number of months. After being asked to review the quote. Not only did Jim honour it he even slightly beat it.
The whole process regarding the paperwork was smooth and painless and progressed with little input or followup, basically automatic all the way from applying for the rebate and loans all the way to grid connection. Jim will tell you what you need to do.
Installation looks professional and tidy and I barely knew the installers were even working until they told me the work was finished and they were leaving.
Jim even sent a gift card for referring a family member to them for their solar installation. I will continue to recommend Shining Solar to anyone that is interested in installing a solar system.
Inverter rating: 5/5