JJA Solar and Electrical Pty Ltd Reviews
About
JJA Solar & Electrical is a local community based installer serving the Sutherland Shire and greater Sydney. The company has been operating as a Solar Installation business since 2010. John, the business owner, will personally see you through the whole process - from consultation through to installation and beyond. John offers a free consultation and quote, with honest expert advice.
Reviewers report paying: $6,000 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )
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JJA Solar and Electrical Pty Ltd Reviews (110)
Show Most Recent reviews from All time
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.9/5
Installation
4.9/5
Customer Service
- 5 star 69
- 4 star 40
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
16 May 2024
21 March 2024
Trustworthy local, experienced no hassles at all
John was amazing from beginning to end, out of the 3 quotes I had received John was the only one that personally called up and talked me through what I needed. I had follow up questions over the span of 2 weeks and John responded to every one of those without any issues.I had received a bunch of other quotes that were close to half the price, however just having finished a new build I know too well what it meant if I went with one of the cheap options. This is probably the deciding factor as I needed to make sure someone with experience was working on my roof, not negligently drilling holes and doing a quick/cheap job which usually leads to leaks and a much bigger headache later on.
Once I accepted the quote John came himself personally and did my install over 2 days. Was a nice change of pace to see the owner himself come out on site instead of a the usual subbie that has no idea.
Was John worth every dollar? Absolutely. Could I have saved heaps elsewhere, sure. But I have the confidence in the job John has delivered and on that alone was worth the money.
Also being local gave me that much more confidence so that was a big plus!
12 March 2024
System was up and running in 3 days despite unfavourable weather in between.
Quoting process was straight forward. System was up and running in 3 days despite unfavourable weather in between.Jobs were done in polite and tidy manner. Grid connection was confirmed by the energy retailer in 7 days.
Panel rating: 4/5
07 March 2024
Original Review on 12-05-2023:
The best!!!
John from JJA took the call stright away. He was on time for the quote. I got 3 more quotes and had a good look at all of them. John explained all my questions. The price was very good. The installation was neat, tidy and completed in no time.I would recomend JJA to anyone. Job well done.
10 months later we asked Johann: "Are you happy with the performance of your system so far?"
Better than expected!!25 February 2024
Fast and friendly installation
John from JJA Solar was great to work with. Easy quote and very professional service. Installation was no fuss and they left site very neat and tidy. Would highly recommend John and JJA Solar.20 February 2024
Fantastic service
Highly recommend.Fantastic service from quote to finished install.
John is honest and reliable and was a pleasure to deal with.
Very happy with the system supplied and the quality of work from John and his team.
Inverter rating: 5/5
12 February 2024
Easy to deal with. Quality tradesmen. Punctual, very tidy installation
Nothing was an issue. Everything well organised. Great customer serviceInverter rating: 5/5
22 January 2024
Great to deal with. Professional and timely installation. Very happy with the outcome
Sales and quoting process went well.Installation was quick and smooth.
Customer service was excellent and are helping with the grid connection
14 January 2024
Easy process
I have just signed an agreement for the installation of my solar system, so haven't reaped the benefits yet. The quoting process has been very simple and it was easy to compare products being offered by different suppliers. I was able to pick a great system for a reasonable price.18 December 2023
I chose JJA Solar firstly on price, but mainly because I felt John Arfanis was a man I could trust, and who answered all questions I asked.
John Arfanis was very quick in providing me with a quote. The installation was on the day John advised and at the time he promised.He answered all my questions and organised the grid connection.Panel rating: 5/5
Inverter rating: 5/5
20 November 2023
Best value
Provided quote quick and it had everything that I had to ask for with other quotes. A mix up with install date, but quickly rectified. Friendly and easy to communicate with. Recommend.Inverter rating: 5/5
19 November 2023
Very happy with the system
I obtained 4 quotes. After discussions with each supplier decided to compare the two most suitable and got them to provide quotes on the same system components that I was interested in, I then selected JJ Solar based on price. JJ solar was great to deal with, the team was polite, efficient and tidy. John was easy to deal with, he arranged the grid connection and came back to check on his work and confirm I was pleased with the end result. The system looks great and is working well and as expected.Panel rating: 5/5
Inverter rating: 5/5
31 October 2023
Original Review on 02-01-2023:
Professional install
John Arfanis provided all of the above polite, tidy and punctual.John also showed how to install app onto mobile phone so you can track your solar usage at home and what is sold to the grid.
Supplier Reply:
Thanks for the update Alex.Unfortunately due to less sunlight hours cooler months production will not mirror the warmer months.
10 months later we asked Alex: "Are you happy with the performance of your system so far?"
During late autumn and winter not that flash.Energy to grid was less than I thought.
10 October 2023
JJA Solar
Installation done today everything went well punctual and tidy. Very happy with quote and service provided so far.12 September 2023
Hassle free quote, installation & setup
Quote process was prompt & any questions quickly answered. Installation was completed when scheduled, pleasant installers who also removed the old 1.5 KW system & left site tidy. The new 6.6 KW system was functioning immediately it was hooked up including excess power exported to the grid as no changes required from Energy Australia due to existing system installed was upgraded.Panel rating: 5/5
Inverter rating: 5/5
22 May 2023
Great to deal with
Helpful and honest about the product quick installWould recommend and doesn’t push it up sell
Inverter rating: 5/5
22 May 2023
JJA Solar
John has been a delight to deal with. I requested several different quotes and he delivered them in a timely manner. He always took my call and answered my questions. The install was quick and hassle free. John and his team cleaned up after themselves. John also assisted with setting up the app on my phone and with my service provider. i would happily refer JJA Solar.21 May 2023
Solar Installation
John was very prompt with taking calls and response keeping me updated all the way to the actual installation. Any questions I had were answered straight away and the job was completed on time and looks fantastic.The app is very easy to use and track energy production and I would recommend using JJA Solar for your Installation.
17 May 2023
Great service
John was easy to deal with and very accommodating with what we wanted for my sister's home. We were pleased to go local and the price was very competitive. The installation went well and the communication was terrific with photos etc as I was off-site. John has organised the grid connection and we are just waiting on the electricity supplier to finish. Thanks to John and the team.07 May 2023
Very friendly service, neat install
John was friendly and promptly responded to any questions I had on the quote. The team arrived early and the install looks very neat and tidy and was up and running that afternoon. John looked after all the paper work and setup for the system monitoring as well as the grid connection. Any questions I had post install were quickly followed up and sorted.19 April 2023
No hassles, no fuss solar installation
I chose to go with John from JJA Solar because several people in our street had already used him and were very happy with the installation. John quoted promptly and there was a slight delay on choosing the install date due to bad weather to install, which was beyond everyone’s control. On the day, John arrived arrived early, battled through more bad weather and had the job done on same day. Everything went fine and smoothly. I decided to put the Sungrow inverter inside my garage and I don’t even notice it making any noise, it’s very quiet.I also decided to have the upgraded Sungrow consumption meter installed which gives me good info on how much electricity is being generated and used through the iSolarCloud app. There was a slight hiccup on the app as their software was being updated but that was resolved quickly and easily by John.
John has submitted the paperwork to our energy provider so I’ll contact them next week to discuss their rates for solar.
I’d happily recommend JJA Solar for a no fuss, no hassle competitive Solar install.
17 April 2023
Quick and easy installation
John provided a very competitive quote for a mid-tier system and was happy to provide another quote so I could compare with a premier system quoted by another installer. John answered all of my questions quickly and recommended I go with the cheaper system to achieve a quicker return on investment.The installation went without a hitch and was completed in about 5.5 hours. The work site was cleaned up and left spotless.
John set up the grid connection and the app for the inverter on the day of installation. I struggled to navigate the Sungrow app and John was happy to make another visit to my house to assist me.
17 April 2023
Go with John and his team - they won't disappoint you
I had a 10kw system installed (Sunpower & Enphase) with JJA Solar & Electrical. John & his team showed up on time and finished the work on time. No hassle. The entire installation process was smooth. I can check how much energy the system generates and monitor consumption through Enphase and it's working as promised. I checked up and got quotes from many other installers, but JJA Solar will give you the best offer with a good quality of work. Thanks John. Good work!! :)Panel rating: 5/5
Inverter rating: 5/5
07 April 2023
Neat tidy installation
Easy to quoteInstallation very tidy
Solaredge and QCells Panels look really good
24 December 2022
Great guy, smooth transaction and friendly support
Great guy, smooth and honest transaction with friendly support.Everything you need when lost in the world of online research and confusion of what you need or don't need.
They helped me from the start of understanding what I am getting, what the options were and supporting me after installation. What more could you want?
23 December 2022
Simple no fuss installation
John was great. He answered all my concerns and provided 3 different quotes with varying system size and quality of panels. It was helpful to get answers directly from the person who installs it. After accepting the quote, he gave me a ball park installation date which was within in 4 weeks. He arrived on time and installation was quick (5 hours) and simple. The house was left clean and tidy. Communication after installation was good regarding setting up monitoring, etc. It was a much simpler process than I expected.05 December 2022
Recent solar installation
Was recommended JJA Solar for our recent solar installation.From our initial meeting I found John to be honest and upfront, and more than happy to answer all of my many questions.
He did not try to sell me a system that was
too large for our needs , which instilled trust in John and his company from the outset.
His quotation process was informative and prompt.
Installation went like clockwork and the installation team were polite and kept us well informed.
John was only too happy to help with setting up the system monitoring app and has set up grid connection with our energy retailer which will take place shortly.
Overall a very positive experience and I would not hesitate to recommend John and his team.
21 November 2022
Great Installation, smooth process
Very happy with JJA Solar & Electrical. I had the pleasure of dealing with John the owner, qualified electrician & CEC accredited installer who has been in the business for over 10 years. The quote was competitive & installation was a smooth process, with no sub-contractors doing the job, as that was my biggest concern. John was very professional, happy to answer, very thoroughly all of my questions & concerns via email & in person. It’s refreshing to know that there are still genuine, honest people in the industry that care about looking after the customer & their reputation. I would have absolutely no hesitation in recommending JJA Solar & Electrical.14 November 2022
Great Service and Install
John took the time to understand our situation and come up with a proposal that we then worked together to further refine to arrive at the final build.It was a no fuss install, good quality and quickly done by John himself not an outsourced installer like many solar companies.
John answered all my questions (including the dumb ones).
Panel rating: 5/5
Inverter rating: 4/5
02 November 2022
Happy Customer
Very happy with our solar installation. We received quotes from several local businesses. John visited our house. He was easy to talk with and answered all our questions at the time, and later quickly responded to other queries we had. Installation occurred in 1 day. JJA arrived on time and left the site tidy. John explained the equipment at the end of the day. The installation is neat and looks good. Panels were installed on the north, east and west facing roofs and fitted in well with existing whirly birds and solar hot water system. John arranged the paperwork etc for new smart meter/grid connection. The system has now been working 6 months and even though Sydney experienced a lot of wet weather we are finding our system is working well. The solaredge app is great and well worth having, it provides immediate feedback on generation/consumption plus quickly helped us identify a fault with our hot water element. More than happy to recommend JJA.Panel rating: 5/5
Inverter rating: 5/5
19 October 2022
Professional Service
John from JJA came to my house to quote on a solar system. John took the time to understand my needs and some shade issues from a tree and designed a system that would work for us. John was open and honest with his advice when others were not interested in assisting with a quote.The tree was removed (for safety reasons) and John then adjusted the proposal. There was never any pressure from John and the installation was completer in a professional manner.
John has also assisted with the grid connection that is due in the next few days.
Happy to recommend JJA Solar to friends.
12 October 2022
Original Review on 10-02-2022:
Good value
John and crew installed a 6.6Kwh system were very efficient, no fuss8 months later we asked Kenneth: "Are you happy with the performance of your system so far?"
It is now 12mths on and am extremely happy with the new system. I am a little disappointed that I did not integrate the old 2kw system or simply replace it with new.19 September 2022
Great company to deal with, highly recommend
John from JJA Solar was such a pleasure to deal with from initial contact, visiting my home and providing fantastic communication all the way through to installation. After doing extensive research and obtaining several other quotes from other companies within the Shire, JJA solar was by far the most competitive in pricing. Unlike other solar companies, when liaising with JJA, you are liaising with the actual owner and installer, not any third party sub contractor working for a company and doing the install. I was able to request to have all electrical pre-wiring to be done when my old roof was removed and before the new one was installed for a much neater look. The install was very tidy and John was punctual and very polite providing progress at different stages during the installation process.I would highly recommend JJA knowing you have peace of mind that a top rated installer / owner with over 10 years experience is doing the actual solar installation.
13 September 2022
An incentive was offered by JJA Solar and Electrical Pty Ltd for this review. Learn more here.
Great installer, really helpful and friendly. The follow up on the installation is excellent. I shall certainly recommend him to people.
The sales/quoting process was clear and precise.The installation went very well, they were punctual, polite and very tidy
They have organized the grid connection after the install.
30 August 2022
Great service and installation
Great service from start to end. Very punctual and quick installation. Very helpful with after service questions and organised the grid connection after installation. Highly recommend.20 July 2022
Straightforward Solar
John made the process of getting solar simple. Great pricing, advice and install. No hard sell. Very happy with whole process.17 July 2022
All good - would recommend
John is a quietly spoken straight shooter. He gave a competitive quote and was happy to answer my questions when he came on site for a chat during the quote process.Installation was quick and efficient, JJA took away all the packaging material and the solar has been working great.
Panel rating: 5/5
Inverter rating: 5/5
13 July 2022
Great product and terrific service
We sought 3 quotes before we engaged JJA Solar and found that they gave the best value pricing and service for the panels and inverter we needed. John's quoting system was very professional and the quote arrived with all the necessary information (which meant I really didn't have a lot of extra questions). it was all very self-explanatory. We could sign and return the quote and were pretty quickly ready to go.Due to the wet weather we've experienced in Sydney in the last few months there was a bit of a delay in installing the panels. However John was very professional in letting me know approximate time frames. The installation was quick, tidy and completed with minimal fuss and interruption. JJA Solar really knew what they were doing and could answer any questions we had.
We've been generating power for 2.5 days now and are obsessed with the SolarEdge app. its fantastic and so good to see how much energy we're generating, what we're pulling from the grid and when etc. Very happy to recommend these guys.
Panel rating: 5/5
Inverter rating: 5/5
21 June 2022
Installed in one day, on time and no additional costs.
The sales process was quite satisfactory.Polite, prompt, tidy and respectful installation.
Service was very good, any explanations sought were always fortcoming, and Enphase Monitoring confirms the system is already working satisfactorily.
Overall, a good experience.
07 June 2022
Smooth and successful installation
The company gave a realistic estimate of when the work could be performed given the continuous wet weather we were having. Installation was carried out with minimum interruption to supply and grid connection and assistance with setting up monitoring applications given.Panel rating: 5/5
Inverter rating: 5/5
15 May 2022
Great Price and Quality Installation
I spoke with a number of Solar companies before deciding to proceed with JJA Solar and John stood out due to his experience (in operation since 2010) and being a small business which meant he was here to complete the install himself (not using subcontractors).John arrived on time and the installation was completed professionally. It looks very neat and tidy and I am already noticing the benefits of having solar installed using the Fronius consumption monitoring app on my phone.
John was patient and explained the whole process and most importantly he provided a competitive price for quality parts.
I would have no hesitation in recommending JJA solar to my family and friends.
Panel rating: 5/5
Inverter rating: 5/5
21 March 2022
Excellent Solar Installer
Easy, fast and responsive quotation process. Well priced for supply ind install of a solar system. Flexible options to suite my budget and energy consumption needs. Would highly recommend JJA Solar. I like being able to call the guy who runs the company and is the installer unlike some other companies who felt like call centres.Has organised grid connection and been very easy to deal with.
This 2.75 star review was removed at the request of the reviewer
Learn More05 February 2022
Honest, no fuss and quality installation
John was very helpful in discussing the best system for our house and, unlike some of the other companies that quoted, was not at all pushy. I chose John because of the good reviews I had read about the quality of the installation and he certainly delivered in this regard. On the day of installation, John himself with one other colleague arrived on time and quickly got to work locating the best wiring route and location for the Enphase Envoy system. His colleague set to work installing the racking for the panels on the roof. The whole installation was completed in under 5 hours including John setting up the Enlighten Monitoring system for the micro inverters and giving me a lesson in how it all works. The panels on the roof and the electrical installation are both very neat and they left the site very tidy. John also followed up in the days after the installation to make sure I was able to access the monitoring. Very happy with the experience and have no reservation in recommending JJA Solar and Electrical.
18 November 2021
No-nonsense and good quality work!
After searching for a trusty local installer for a while we found John from JJA Solar. John himself came out for a site inspection and we made a plan for a challenging site with periods of shade throughout the day. He was clear about what the system could and couldn’t do and provided a competitive quote. At no point was there any sales pressure, just good advice!The install was well organized, they got the panels installed and connected in about 6hrs and we were ready to go. The system has been performing well and any questions were quickly answered by John.
15 September 2021
Jja Solar
This company provided us with good service and a good price.28 August 2021
All Promises Met
Quote and all subsequent follow received promptly. John and his team were able to arrange our install during Sydney's COVID lock-down on relatively short notice. Installation went without a hitch on our north and east facing roofs, adding to an earlier install (10+ years ago). All work finished in about 6 hours.Panel rating: 5/5
Inverter rating: 5/5
13 July 2021
John has been a pleasure to deal with!
I would not hesitate recommending John from JJA Solar. As an electrician myself, I was fairly particular to know the detail of what was being proposed, how it would be installed and whether it would suit my situation (large home / household with three phase power and a massive power bill!).I sought three quotes via solar quotes and the proposed systems and price varied significantly, for a system of just over 20kW. The quotes were from JJA Solar and two of the ‘big players’. John’s quote was not the cheapest by any means but was by far the most technically suitable for my home and included all the features I had requested (ie you get what you pay for!)
John was a pleasure to deal with, always responsive to calls and texts (no call centre!) and reliably completed everything how and when it had been promised, to a professional standard. He had 61 panels to install on a 60 year old terracotta roof and only needed to replace 3 tiles during installation, which is a credit to his care and professionalism. John was personally on site with his employees during the installation.
There were some minor commissioning Wifi glitches with the cloud-based monitoring, but John was responsive in ironing out the issues - he ran an additional Ethernet cable without any additional charge so that the system now operates 100% as intended.
If you are after someone who is genuine, competent and offers old-fashioned personalised service, then don’t hesitate to engage John with total confidence.
Panel rating: 4/5
Inverter rating: 5/5
10 July 2021
Easy to deal with / Value for money / great job!
Better value than other quotes, well explained and happy to answer questions. Installation was completed ahead of schedule due to another client being delayed. Customer service and install were great and he organised grid connection post.08 July 2021
Original Review on 21-10-2020:
Pretty happy with install
Great quoting, as I requested quotes on 5 different inverters and panels, without hesitation he sent through. Yes polite and tidy on time finished in half a day. Even organised meter box to be updated by T2 Electrician for us and organised our energy company to put in smart meter for feed in tariffs. Hopefully meter box being updated tomorrow.Supplier Reply:
Unfortunately we weren’t notified re any roof damage, and have the opportunity to ascertain how it was caused. We just received an invoice for roof repairs, so it was just assumed any damage was cause by us. We don’t believe any damage was caused by us.9 months later we asked Tracy: "Are you happy with the performance of your system so far?"
Yes system has performed to expectations. But Roof damaged at time of installation. Cost us extra $600 to repair, Requested the cost of repair, but nothing. So recommend check Roof before final payment of installation.
Great service
Friendly, professional installer. Organised my provider for me. Was open to any questions I had.