Green Energy Technologies Reviews
About
Green Energy Technologies, the local experts in affordable energy servicing the Brisbane, Mackay, Whitsundays, and Townsville regions.
With over 250 5-star reviews, our extensive network of clients are continuously amazed by the value we offer through products and ongoing service & support. GET is a local company staffed by locals and working for locals. We are always nearby to make sure you are getting the most out of your solar investment, and we’re just a friendly phone call away if you have any queries or concerns about your system!
We are committed to providing you with exceptional, personalized service throughout the entire process from the initial sale to post-install servicing years down the road. We understand that designing the perfect solar system for your needs is an important decision, and we are here to guide you through the process and answer your questions honestly.
Our pricing is 100% transparent so you will never be charged for any hidden extras such as travel or connection to the grid. We are proud to install some of the highest quality and most efficient equipment available. Our tech has features including broad spectrum light technology for increased electricity production on overcast days, high clarity anti-reflective solar glass and salt mist corrosion protection for our coastal locations.
Our team of fully qualified, in-house electricians are able to assist with not only your solar requirements, but also additional electrical works such as switchboard upgrades, bringing energy tariffs across for best usage and generator cut over switches, which are all offered as part of our personalized service.
If you are looking for superior products and workmanship, great local service and ongoing support with your solar energy investment, call the friendly team at Green Energy Technologies today!
Reviewers report paying: $14,000 - $16,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
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Green Energy Technologies Reviews (73)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 33
- 4 star 37
- 3 star 2
- 2 star 1
- 1 star 0
View Timeline
08 June 2024
30 May 2024
Overall very positive
Quoting process was easy and the team were very helpful.Install occurred over two days, I had opted for a catch relay. Unfortunately, my installer had not installed one of these before and was unaware of the monitoring monocle and told me it only controlled the hot water or other designated loads. I told him it did and actually did the job of an inverter monitoring device. He did not believe me and consequently I have paid for the proprietary monitor with the sun grow inverter as well. I still am only using the icloud app, which is fine. I am a bit disappointed that the installer didn’t understand the product he was installing especially when this info is readily available on the net.
I received the starter pack which was helpful.
System been in for two weeks, works great.
Overall good experience, let down by unfamiliarity of component supplied.
Panel rating: 5/5
Inverter rating: 5/5
14 May 2024
Recommend Green Energy
Superior warranty , expertise shown and continued support for longer extended time29 April 2024
Easy to deal with
The salesman was knowledgeable and answered all our questions. I was after quality components and felt I got exactly what I wanted. Yesterday's installation was quick and there were no problems. The installer spent a good time explaining all aspects of the installation and what to expect in the coming weeks and years. Overall we are very happy and look forward to seeing the financial benefits over the coming years.27 April 2024
Original Review on 01-07-2023:
Great product and great installers
Ryan was on the all with the quote and Jacob and the team were great with the install.10 months later we asked Craig: "Are you happy with the performance of your system so far?"
The battery capacity is my only issue, I can odd more modules to it so will be looking into that.
04 December 2023
Fantastic and Neat Install
Fantastic and neat install, good customer service, communication can be hit and miss depending on who you get, but overall is very good.The major letdown is the sales reps not really knowing what they are talking about, we had quite the saga getting an "off-grid" capable battery system, we have constant power outages where we are, so we wanted something capable of whole house backup, which was known by the original sales rep but they sold us a solar system that was not really compatible with the direction we wanted to go, but that's my bad for not doing my own comprehensive research.
After the 3rd sales rep gave up on us, they flicked us over to one of their experienced installers for us to explain what we our requirements in a battery system was.
The installer listened to what our expectations from a battery was and managed to get a quote back to us with a detailed description of how it was all going to work within a few days.
We finally got a battery system that was exactly what we wanted, just needed to talk to the right person with the right knowledge and experience. (This is the difference between someone that sells the system to someone that actually has experience with it)
We got a Selectronic 7.5 Kw inverter with 20kWh of PowerPlus Eco Batteries which gives us whole house backup, not just an off the shelf Powerwall that was not going to meet our needs and to boot we can add extra batteries if we need to in the future.
After running they system for about 5 months we put another 2 batteries in to give us 28kWh which sees us through a hot summer night now, we ended up buying them from a different company as the price quoted by Green Energy Technologies was over double the cost from elsewhere, which I found disappointing as we had already spent around 45k with them up until this point.
Overall, I would give installation & installers a 10/10, customer service & after sales support a 9/10 and sales reps a 2/10.
Would I buy another system from them, more than likely I would, as a quality installation and knowledgeable installers trumps a sales team that only knows what they read in the brochure in my opinion.
Panel rating: 5/5
Inverter rating: 1/5
Battery rating: 5/5
14 October 2023
Highly recommend
Easy to understand and informative quoting process.Installation went ahead earlier than initially planned, which was exactly what I had asked for if the possibility arose.
The guys who did the install were professional, very polite and the end job was 5 star.
Customer service before, during and now after installation has been 2nd to none, I couldn't be happier and only regret not seeking out solar sooner.
08 September 2023
Great Service
Each of the installers that quoted were really good, being clear and informative and all prices quoted were pretty much similar. The only reason we went with Green Energy Technologies was because they elected to put our system on the carport roof with strengthened rails. The other 2 installers quoted for the system to go on the home's decramastic roof. With decramastic rooves being lightweight, and prone to cracks and dents we were concerned if there was a leak, that it would be a costly exercise to repair.GET installers and sales person were punctual, friendly and very knowledgeable allowing for an enjoyable experience.
08 August 2023
The system is working beautifully
Green Energy Tech was great to work with. Punctual, professional and friendly. The system is working very wellInverter rating: 5/5
19 June 2023
Great team from quote to installation
Phil was friendly and informative and able to answer all our questions.The installation went well. Everything was left clean and tidy.
All Green Energy staff communicated regularly and kept us well informed throughout the entire process.
Panel rating: 4/5
Inverter rating: 4/5
02 April 2023
Installation went exactly to plan.
Sales process was good. Sales person did push a fair bit.Installation went very quickly and to plan.
09 February 2023
Seamless and professional
Bree explained the entire process in language we could understand, she assessed our power needs and then recommended a system. Once we agreed to go ahead the rest of the planning and installation proceeded. We had to wait a couple of months but the installers arrived yesterday and I could not fault them. Professional and pleasant, nothing was too much trouble to explain.Inverter rating: 5/5
04 February 2023
Good
Sales team were good, gave a good discount when asked. Explained system well, installers were good and friendly. Tidied up well. I was a bit lost with the apps after but it was well explained over the phone.19 October 2022
Green Energy Technology Solar
Excellent service in every way. The fact that they came to my home to check it over and explained brilliantly why they recommended what they did. It has now been a month since installation and my small power bill backs up their claims. Lots of free after installation support also offered.15 September 2022
Solar experience
Green energy technologies was one of the suppliers sent to me by solar quotes.I found the service very friendly and helpfully , all the way from the initial contact by Ryan, installation by Jarryd and the follow up re solar rebates/grid connection from Ergon by the lovely ladies headed by Rhiannon, I have had the install for a month and everything is working perfectly.
Thank you
09 September 2022
Good service
The system will be installed on the 15th September will let you know how it goesInverter rating: 5/5
25 August 2022
Excellent service and quality install
The sales process was easy and understandable. Our salesperson was down to earth and very knowledgeable.Installation was efficient and well done. Our enquires were met with polite responses.
Afterwards we were treated like a valued customer and continue to be.
Panel rating: 5/5
Inverter rating: 5/5
19 August 2022
Great service
The main reason we went with Green Energy Technologies was that they sent through the quote and answered emails promptly.We were very happy with the installation and that also happened within a week of paying the deposit.
14 June 2022
Great Advice, Servicing and Installation.
These guys were excellent, great advice, professional installation and servicing. I have been saving $400 per quarter for the last 6 years! Exactly as predicted. Our main reason choosing Green Energy was supporting and keeping it local.Inverter rating: 5/5
16 May 2022
Solar Journey - a pleasant experience
Sales / Educational process was great with Bree - as she didn't get frustrated when I kept coming back with more questions. I wasn't going to be rushed into making a decision - others were pushing for a commitment from day 1!Installation is still ongoing (awaiting commissioning) install came forward by 2 weeks from original expected date. Team of 6-8 people made everything happen very quickly.
Only complaint is that they told me the power would be off for 20-30min ... in actual fact it ended up being 2.5 hrs - would have preferred to know & would have planned it better.
17 January 2022
Best decision ever!!
Very happy with the service and installation green energy provided. The guys were fantastic very professional and I highly recommend choosing them to supply and install as the process was quick easy and communication was excellent. 5 stars.07 December 2021
Outstanding service & installation
Our experience with Green Energy has been so easy. From our first contact all the way through to installation. They have been professional and extremely helpful. Green Energy just kept coming up trumps on both product, price, warranties and service. The installation staff were fast, efficient and very tidy.We would highly recommend Green Energy.
Panel rating: 5/5
Inverter rating: 5/5
07 December 2021
Awesome Team, Awesome Product
The team at Mackay was wonderful to deal with, from the salesman to the install and everyone in between! They explained everything and did the whole install in a day!I am loving my new low Ergon bills.
Cannot recommend Green Energy highly enough!
07 December 2021
Latest technology, in house electrician, amazing company
Customer service was amazing, communication was on point, true and factual with my system detials from beginning to endPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 October 2021
Panel rating: 5/5
16 August 2021
Professional team, well laid out system to suit our needs
The system we purchased from green energy certainly wasn’t the cheapest however Kelly the sales person was prompt, up front, when their were some potential issues raised regarding our proposed installation Kelly along with one of there senior techs came out promptly and discussed the issues etc with a good resolution, another factor we judged as important was their installation teams are not sub contractors but all employees of green energy, the installation was carried out in a professional manner, would be happy to recommend them to others, kind regards markInverter rating: 5/5
19 January 2021
Fantastic service
I feel I got a fair deal for a mid range system that should see me out for 10 to 15 years. Installation went well. They were clean, tidy and on time. Everything was well planned and executed. The crew kept me well informed throughout the day and were able to answer any questions I had. Customer service was fantastic as everything was organised for me.Panel rating: 4/5
15 June 2020
Very Professional job
Quoting process was informative and and easy to negotiateInstallation was as quoted with a good team doing the job
After sales was great. I didn't have to do anything. Now I just get on line and watch power being produced
Panel rating: 5/5
Inverter rating: 5/5
13 January 2020
Quick and efficient
Quoting polite and informativeInstallation quick and efficient tidy and punctual also had to update meter box . Ergon did not approve and want Ergon meter moved to front of house. Installers are coming Friday 18th Jan to rectify . This was the only hassle.
08 December 2019
Highly recommended
Thanks to all the team at Green Energy Technologies. A very professional team with exceptional customer service. A special thanks to the admin ladies, Ryan - The Energy Specialist, who went over and above, nothing was too hard, to Paul and Jesse exceptional installers. I would recommend Green Energy Technologies to anyone wanting to install Solar in the future. Best Price and Value for money!! No glitches and running well.Very Happy
Len & Darlene
Panel rating: 4/5
Inverter rating: 5/5
07 December 2019
Happy camper
Staff were friendly and courteous staff all the way through the process, worked through several quotes to get best option.Install team were great, work was good quality (system and switchboard upgrade) and moving panels to suit track of sun was not an issue.
Exceptional after sales support, needed to contact installer after hours about circuit breaker issue and it was resolved quickly.
Everything was explained post-install and grid connect all organised.
Ask about the 100 club as there are a few handy perks with it. This is a company building bridges with clients.
Have a local office in Townsville for peace of mind.
Panel rating: 5/5
Inverter rating: 5/5
04 November 2019
I was very pleased with their promptness
GET , where very receptive to the questions I imposed on them/install was very prompt , and quality
After sales service was very good.
08 August 2019
30 June 2019
Confusing, complex and disappointing
They offered a system that would eliminate my power bill. Then we added extra panels, higher performance panels and a higher efficiency inverter. And I still get 75% of my original power bill.04 May 2019
Original Review on 31-08-2018:
I'm still hoping I've chosen well ,having read so much on SolarQuotes and feeling informed and going for REC panels and Fronius.8 months later we asked Troy: "Are you happy with the performance of your system so far?"
considering the amount of times the system specs changed and i had to keep resigning the contract. AND the Fronius inverter is the only thing that ended up matching the paperwork, the system is doing fine.I do stress when my batteries drop below 80% from forgetting to turn aircons off at dusk. Is great to have everything running and have full batteries on a sunny day.
23 April 2019
18 December 2018
12 November 2018
06 November 2018
22 October 2018
Original Review on 25-02-2018:
8 months later we asked Bob: "Are you happy with the performance of your system so far?"
Yes . Cut our power bill to just charges . About $70 - $80 Solar rebate every month and a very low welcome power bill .09 July 2018
24 May 2018
Original Review on 22-09-2017:
In a cyclone area like Mackay the means of accessing the roof through my tiles is critical. One supplier had a terrible system, and the one I went with was recommended by my roof tiler.8 months later we asked Ian: "Are you happy with the performance of your system so far?"
yes11 May 2018
Original Review on 09-09-2017:
I did have one small issue, when they changed the element in the Hot Water system so it does not draw too much power when converted to daytime heating, after 3-4 days a small leak appeared.I made a phone call to Sales Person (Shirlene) around 4.00 pm same day and at 5.45 same day Eben, the installer had come out and fixed it, all good.
So on that note I was massively impressed. I've managed to get 10 panels on the optimum side (North) and 8 panels on the East-East North side.
8 months later we asked Adrian: "Are you happy with the performance of your system so far?"
Yes, I've dropped from around $700-$1000 previously with an average bill now of around $250, with a 5.2Kw system (18 x 275V Panels)Once I get some more moolah, I will be upgrading with extra panels, and if enough, certainly get the Battery System to go with it. :)
09 April 2018
03 February 2018
12 November 2017
11 November 2017
Original Review on 11-03-2017:
We were happier with the thought that the company would be monitoring our system as well.8 months later we asked Don: "Are you happy with the performance of your system so far?"
Better than expected26 October 2017
04 September 2017
17 July 2017
Fantastic installation.
I’m very very happy with green energy. Have already recommended to other people. Nothing was too much trouble on installation. Neat and tidy. Top job ?