SEA Solutions Australia Reviews
About
SEA Solutions Australia is a family-owned and operated business on the sunny Central Coast of New South Wales, with our head office located at Berkeley Vale.
SEA has more than 20 years combined experience servicing the Central Coast. We specialise in both residential and commercial supply, installation, service and repair of solar PV and batteries. You can rest assured knowing that our team of professionals are qualified electricians and are CEC accredited for solar and battery PV design and installation.
The professional that attends your home or office for a free quote is the same professional that will install your system. Our qualified installers have exceptional experience and superior knowledge in all things solar and we pride ourselves in offering a custom service that is second to none.
Because we are a family-owned business, every member of our team, from estimators, installers, customer service and accounts, are dedicated to offering our valued customers and clients, invaluable, before and after sales service in an honest, reliable, and friendly environment.
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Inverter brands previously installed
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Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
SEA Solutions Australia Reviews (34)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 16
- 4 star 18
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
28 March 2024
23 January 2024
Fantastic installer
Very happy with the service, advice and product received. The installers were friendly, knowledgeable and very helpful. Affordable and top service.Panel rating: 5/5
Inverter rating: 5/5
03 January 2024
Professional, tradesman installation.
Joe was easy to deal with and patiently answered all my questions. The removal of my old system and the new installation was all done in 1 day despite light showers.I will consider a battery in the future.
31 December 2023
Fast installation
The salesperson was really informative and the system was installed within 2 weeks just before Christmas.Panel rating: 4/5
Inverter rating: 4/5
26 November 2023
Great Service, Great product
Could not be happier with the service, advice and product received. The installers were friendly, knowledgeable and very helpful. Affordable and professional service.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your kind review. We appreciate your feedback.As always, should you ever need us please don't hesitate to call.
23 September 2023
Original Review on 27-11-2022:
Great Company
Joe took the trouble to come out and talk to us and understand what we wanted the solar to run, Our concerns re aesthetics. Plans for a future EV and whether we wanted/needed a battery. From the start of the project to the completion the communication with Lia and Joe was excellent and the quality of the installation very high.10 months later we asked Geoff: "Are you happy with the performance of your system so far?"
12 months is and the system has outperformed our expectations and reduced our 12 monthly bill to $0 including fit's17 June 2023
Speedy and professional installation.
took the time to come out and answer all questions. speedy and professional installation.Panel rating: 5/5
Inverter rating: 5/5
10 April 2023
Excellent Solar Installer
Highly recommend Sea Solutions. Quality equipment. Excellent service. Explained the options simply. They did what they said. All very easy.14 December 2022
Great to deal with
Joe & Max were excellent there service was second to none and their product is very good.Inverter rating: 5/5
12 November 2022
Original Review on 11-03-2022:
Comprehensive low key sale process. Installation efficient
Sale and quote process was factual and not any pressure. Installation delayed by substantial rainfall but I was kept informed. Excellent customer service.8 months later we asked Garry: "Are you happy with the performance of your system so far?"
The system has exceeded my expectations. On average 60% of my usage is being supplied by the panels.01 August 2022
Original Review on 30-11-2021:
Great follow through.
Sea Solutions were on time for the install, were very tidy and maintained good communications.They followed up and made sure everything for the battery install worked 100%.
Recommended.
8 months later we asked Ron: "Are you happy with the performance of your system so far?"
performed as expected and as per the specifications01 June 2022
Reliable and excellent customer service
We had a zoom video call during the sales process and the sales agent took time to understand what I want.Panel rating: 4/5
Inverter rating: 5/5
06 April 2022
One good company out of 3!
Inverter rating: 5/5
15 March 2022
Definitely Recommend
Joe was fantastic from start to finish. He was always easy to contact and wasn’t pushy at all (which I really appreciated). He was also flexible in waiting until we had our meter upgraded.Would definitely recommend Joe and Sea Solar
Inverter rating: 5/5
18 December 2021
Excellent design and install
Quotation process involved detailed on-site inspection, was informative, the design overcame tricky roof issues and addressed our needs.Decommissioning of old system and Installation of new panel’s and inverter was completed efficiently and to our satisfaction. Installer was polite and knowledgeable.
Customer service was excellent.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your review. We truly appreciate you taking the time and are thrilled that you are happy with the system and service.16 December 2021
Everything went perfect. Local installer brilliant with great knowledge of solar
After the quote he never rang to close the sale. I rang him after reviewing a number of quotes to accept the quote two weeks after his visit. All Green policy is not to visit the premises which I found to be unbelievable as my house had some unique issues, and they persisted to send emails trying to get the sale.I was surprised how good the after customer service was and to arrange for the smart meter
Inverter rating: 5/5
Supplier Reply:
Thank you for taking the time to give us a review. We are so pleased that our approach and service was appreciated. These reviews always make our day!09 October 2021
Joe and Lia at Sea Solutions were great, expertise with great customer service too!
Easy, quick and informative - Joe and Lia at Sea Solutions were great, expertise with great customer service too!Supplier Reply:
Thank you Abi, we are very grateful for your review!21 August 2021
Original Review on 15-12-2020:
Installed on time answered all my queries promptly
Installed on time and by professional team.Good customer service with all queries answered promptly.
Got three quotes and they were in the middle but sales guy impressed.
Electrical savings were somewhat overstated but pretty close to my own estimate.
Overall really happy with the investment and would highly recommend.
Supplier Reply:
Hi Anthony,Thank you for taking the time to review us. We are always looking over our customer monitoring portals and are happy with how your system is performing. We are here to discuss your system and advise on additional ways to reap further benefits with energy saving solutions, so please feel free to call anytime.
I just wanted to confirm with you that the following was installed at your premises:
1 x SolarEdge 6kW HD Wave inverter
20 x 325W Trina solar modules with a 6.5kW solar system in total.
Many thanks,
SEA Team
8 months later we asked Anthony: "Are you happy with the performance of your system so far?"
15 July 2021
Instant response to Solar quotes referral. On-site inspection prior to quotation. Openly Indicated potential limitations such as shading. Efficient installation and dealing with a few technical issues
Instant response to Solar Quotes referral. On-site inspection prior to quotation. Openly Indicated potential system limitations such as shading. Efficient, timely installation and dealt with a few technical issues, i.e. two power boards. Arranged grid connection and installation of a smart meter. Upgraded from 6kw to 6.6kw system when quoted panels not available - at no extra cost.Panel rating: 5/5
Inverter rating: 5/5
23 May 2021
Original Review on 22-09-2020:
SEA - very professional, excellent outcomes
Quoting was well above expectations. Came to the house. Answered all questions and provided clear documentation. Involved us in the decision process by providing options and evaluations releative to our needs. Friendly, polite and very willing to discuss concerns. We chose a 6.5Kw system - perhaps slightly more than needed at present.However, the design will enable a battery and an electric vehicle charger to be added later with no substantive changes needed to the system.
The installation was booked and then follow-up calls confirmed timing. Arrived as promised and did the job in one day. Clean and tidy with all materials and removals. The owner of the company was working on the site and made himself available to answer any questions. System was activated successfully and the Solaredge App was installed on our laptop and phones - with immediate results. The whole site was explained.
The documents for the connection to the grid were already completed for us. Again, these were explained and submitted by SEA on our behalf. The new smartmeter was installed late last week.
The whole operation was very competently handled by SEA. We are more than happy to recommend them to anyone seeking to install a solar system.
And many thanks for the recomendation from Solarquotes. We had earlier tried several other suppliers and were most uncomfortable with the approach, the lack of detail and the willingness to engage. All 3 of your recommended quoters were very good but SEA stood out.
8 months later we asked Bob: "Are you happy with the performance of your system so far?"
Yes. The system has delivered what was promised. We have had no faults. Will go back to SEA for advice on a battery which represents the next stage of the project.As of our last energy bill, a battery does not yet make simple economic sense. However, if we add in the value of being closer to self-sustaining and the contribution to reducing carbon emissions, we feel we are getting closer. Will be contacting SEA at the end of May to discuss the options.
Given the continuing limitations of government energy 'policy', the apparent ability of the fossil fuel lobby to twist the agenda, and the latest proposal to charge households for their solar generated input (and presumably all organisations that have installed solar panels), the community is left with no option but to take independent action. How much more effective might this be with a little coordination from our so-called leaders. Thanks for your assistance.
23 May 2021
Really impressed.
On time, on the roof for quote-full explanation. Then did job to suit my availability, then the bloke who did the quote did the job11 March 2021
SEA Solutions make it easy to get the right product for you
I am writing this in anticipation of getting them fitted. The hold up is on my part with strata but that should resolve shortly now the requirements have changed to 50% of the vote for a special resolution on sustainability.I have given a high recommendation because Joe was the only who got up on the roof and measured, showed me all the products and fittings, offered to attend a strata meeting to explain everything, provided all the details in a timely manner and was thoroughly professional in his approach.
He explained the pros and cons of each system and why he would recommend the system l have chosen.
I am fully confident that the installation would go without a hitch and if there any issues, they would be resolved quickly without fuss.
I also liked how he monitored my system to resolve problems before they become an issue.
24 January 2021
Really happy with the customer service compared to other companies and installation was very smooth.
Very happy with the quoting process and installation.Joe was extremely helpful and was very Punctual and tidy.
Inverter rating: 4/5
15 November 2020
Excellent personal service
We were extremely happy and reassured that the person who quoted the job and inspected the site was the person who installed the system. Excellent and professional installation process and customer service.27 October 2020
Reliable
HelpfulOn time and clean
Polite
Could not fault
The guys were prompt
23 October 2020
13kw solar
Great product and the only person to quote that actually got on the roof to measure properly.Panel rating: 5/5
Inverter rating: 5/5
22 October 2020
Great all round
On-time neat and tidy fast install, with great customer service. Not the cheapest but I opted to for the service and so far have been satisfied12 October 2020
Brilliant Supplier and Installer
From beginning to end we had great service, information, and attention to detail.On installation day the whole system was installed electrics checked and tested and we were left with afully functioning system in 4.5 hours.
Undoubtley there are cheaper systems availabler, but our choice was based on quality of product and the company providing the service.
We would recommend this provider/supplier without reservation.
Panel rating: 5/5
27 September 2020
Great central coast installer
Contacted me the day of the inquiry, great customer service from small team. Very happy with explaintation of different systems. Installed within 2 weeks of deposit. Handled all the paper work for electric company and explained everything. Best experience, easy and supportive. Thanks Joe and the teamPanel rating: 5/5
Inverter rating: 5/5
19 August 2020
Amazing Service from start to finish.
I can not speak highly enough of Sea Solutions, from quoting to completion of installation, they have provided service second to none.Installation: They turned up on time, completed the installation with no fuss, great job, looks amazing, cleaned up & left the house neat and tidy. Very polite and explained everything, helped me set up the App on my phone, and explained in detail what to look for and what to expect. They have even helped with organizing connection to the grid after installation completed.
I would have no hesitation in recommending Sea Solutions to anyone who is contemplating solar. Truly exceptional service.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Paul for such an amazing review! We truly value your feedback. Customers like you make our day. Bring on the savings!!!21 July 2020
Amazing product provided with exceptional service
Solar panels are a product you need to do your research on! Joe and the team at SEA Solutions were brilliant in taking the time to explain the technical side of how things worked and installed our panels without any issues. They worked within our budget and delivered a system that has seen us save hundreds of dollars since we had the system put in place.Panel rating: 5/5
20 July 2020
Couldn't be happier with service and product
Highly recommended the team at Sea Solutions. Superior customer service and product knowledge. During the quote, the Sea Solutions went over my bills and explained the best system to go with based on usage. Set me up on the app to monitor usage. Install was punctual, tidy and Professional.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Peita. We love hearing such great feedback.16 September 2018
Supplier Reply:
Thank you Gregg. We have just joined Solar Quotes, so that's why we are delayed. We love hearing this feedback and appreciate you taking the time.07 September 2018
Original Review on 29-03-2023:
Best Service
The only company who came and walked my roof instead of relying on Google. Didn’t leave equipment behind when said would bring. Has been available for post installation questions. Original ratingsPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
12 months later we asked Susan: "Are you happy with the performance of your system so far?"
Not really