SEM Solar Reviews
About
From humble beginnings, (Spectrum EM) started as a father & son business many years ago with a key focus on all aspects of future energy management.
Our rapid growth in solar demanded a transition to PTY LTD. We made this step in November 2018, defining the brand as (SEM Solar).
A brand built and run by industry trades.
We select the equipment to best reflect our level of service, with a close relationship to Fronius as one of their Authorised Service Partners.
It’s not a game of “buy’n’sell” for us…
We hold our in-house electrical contracting license, as well as both solar & storage accreditation. This means we install the systems we design, no outsourced contractors. This model creates a focus on accountability with a direct line of contact for our clients.
As a Clean Energy Council Installer & Smart Energy Council Member, we take pride in our craft.
Ensure you have the right team behind you, to Empower Your Future.
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
SEM Solar Reviews (122)
Show Most Recent reviews from All time across Australia
Average Scores
4.6/5
Value for money
4.8/5
Quality of System
4.9/5
Installation
5.0/5
Customer Service
- 5 star 69
- 4 star 53
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
25 April 2024
30 November 2023
Awe-SEM!
Very happy with the outcome! The quoting process (from all companies I should add) and the SolarQuotes website provided quite the learning experience. Lloyd from SEM was helpful throughout and very thorough in making sure everything was done to a high standard and the site tidied before leaving. Having the same person doing the design, quote and installation was appreciated. Communication with SEM was great and while early days, customer service is great too.09 September 2023
Great service and value and no pushy sales
My experience with SEM solar was great from the very start. No pushy sales process, great communication, Lloyd answered my questions happily and it was booked in and installed within a couple of weeks.Installation was smooth, Lloyd and his team were on time and cleaned up beautifully, even replaced a few dodgy tiles for us while they were on the roof.
Very happy to support a quality small business who provides such a great service.
Panel rating: 5/5
Inverter rating: 5/5
29 August 2023
Original Review on 01-11-2022:
Fantastic service and installation
Done 3 quotes and SEMSOLAR good value, polite and very helpful. Installation was great, had 28 panels installed, turned up on time and all went smoothly. After install guidance and further help if required explained fully.10 months later we asked Steve: "Are you happy with the performance of your system so far?"
Need to set a program for the heating/cooling to hold house temperature during the day.This way, the heating / cooling is not working hard outside sun hours to get house to temp.
Also worth shutting it off from say 9pm to 4am.
28 February 2023
Would recommend
Excellent service from Lloyd and the team at SEM Solar. Always available to answer questions and doesn’t bother you with marketing/follow ups like other companies!Inverter rating: 5/5
09 November 2022
Great service
Provided prompt service and helpful explanation re options for panels and inverter in language that made sense. Lloyd and his team did a great job.05 November 2022
One Solar to rule them all.
Perfection, the knowledge skill and experience shows Llyod and his team know their stuff, everything was handled, install was quick and clean the process after was clear and easy. Highly recommend SEM Solar if you are looking to get solar in WA. Best experience with a trade I've ever had.Inverter rating: 5/5
01 November 2022
Very professional and quality installation
I had 3 different quotes and decided to go with SEM. Lloyd straight from the beginning was happy to go through various quotes and options and was always passionate and knowledgeable about his service.They were very punctual, installed to a high standard and tidied any mess along the way, they also replaced any cracked tiles that they noticed on the roof..
He’s organised grid connection and has a keen interest on after sales care to make sure things are working as they should.
Can’t recommend them enough
Panel rating: 5/5
Inverter rating: 5/5
08 July 2022
Best at communication and customer liason
The quotation process was very simple and done via email. The installation was very smooth with the installers arriving on site at the agreed time, they were very polite and kept a clean working area.the customer service was excellent with the installation company organising the change of meter and the grid connection as well as the link to the monitoring software and a handy video.
Inverter rating: 5/5
08 May 2022
Original Review on 05-09-2021:
Smooth Installation
The solar information came through promptly with no pushy sales, which was a bonus. The quote was honest and up front, no hidden extra charges.SEM Solar were punctual, friendly, helpful and very professional. Extremely tidy workers, couldnt even tell they'd been here apart from the solar instal.
Excellent customer service. Necessary paperwork was completed by Lloyd without delay. Handover went smoothly with all paperwork work taken care of, I didnt have to do anything. Full explanation how the system operated with assistance to connect to the app. Follow up contact to make sure everthing was working to our satisfaction, which it was.
I could not believe how easy it was to instal solar. Highly recommend SEM Solar.
8 months later we asked Angela: "Are you happy with the performance of your system so far?"
The installed Solar system has performed beyond our expectations. Our power bill is about 3/4 less than our bill before the Solar instal. Very happy with the performance, only wished we'd done it sooner.06 January 2022
Good solar
Sales/quoting system goodInstallation went great
Customer service A1
Highly recommend
Panel rating: 4/5
Inverter rating: 4/5
03 November 2021
Great service nothing too hard panels in great place solar monitoring good to see production with self consumption
Polite punctual full install and setup of solar monitoring can see production with self consumption great for setting up timers01 October 2021
Fantastic installer and great to deal with in prompt service and feedback
SEM group was a great pleasure to do business with I heard from a mate of mine they are top notch and they didn't disappoint.They are a bit expensive but it's worth it in cost and customer service. I had a problem with my solar hot water panel was leaking water which impacted my progress in installing my new solar panels. I had to get that replaced and SEM group were willing to work with the plumbers I called in the tap doctor darwin and assist with sharing the hire of their elevated work platforms and a crane to finish the repair and finishing my solar panel installation project. Special shout out to Dane from SEM group for the solar panels and managing the whole project and Amy from the tap doctor Darwin on giving me a good price on a full repair of my roof sheets and replacement of a new solar hot water panel. They took care of everything digital power readings meter and the appropriate building permits.
Inverter rating: 5/5
03 July 2021
Easy from Start to Finish
From the very beginning, the whole process was made easy by dealing with Lloyd. He designed and fitted the system I wanted. The quoting software he uses is straightforward to understand and shows you what you will get, how much it will cost and how it will look. It gave me three options, from a low-cost generic solution to a more expensive option that I had designed for myself. I found this helpful as it allowed me to compare the different prices and company profiles on the solar quotes website before choosing the package.The installation was excellent, with a follow-up visit to ensure the system was up and running as it should be.
Lloyd at SEM organised everything for me with polite and professional communication throughout the whole process.
21 June 2021
Good installer
Good price and service. Easy to deal with and I'm happy with the install15 April 2021
SEM Solar - 5 Star Service!
We have just had our new solar system installed by SEM Solar and could not be happier.The whole process from initial quote to completion took just 11 days!
We had initially been impressed with all the reviews we read on SEM Solar and it turned out that they were absolutely spot on. Right from the start Lloyd was just fantastic to deal with.
He is totally professional and is an expert in his field. He clearly loves his work and takes great pride in providing wonderful service and good advice. He was very approachable and helpful throughout the entire process.
He turned up on time on the day of the installation and the whole process was completed just after lunchtime, by himself and Jordan, his co-worker. The efficiency of the total install was just so impressive. Lloyd also very helpfully explained all about the inverter and registration process. Nothing was too much trouble and his patience was endless throughout. We can contact him at any time in the future for advice or any questions and he will be there to help. Our property was left clean and tidy - they even took all the packaging away with them!
We can happily recommend Lloyd and SEM Solar to anyone with absolute confidence.
Thanks again for a job well done Lloyd, you`re a class act.
Panel rating: 5/5
Inverter rating: 5/5
22 March 2021
All good
All simply done with a specialist who certainly knows what he's doingInverter rating: 4/5
12 March 2021
Highly Recommended
Thank you to Si Milner for explaining everything to us. They are all very helpful and we are very happy with the service. Would recommend this service to anyone.Panel rating: 5/5
Inverter rating: 5/5
01 February 2021
Thoroughly Efficient
From the very start dealing with Lloyd, we knew we were on a winner.We contacted SEM requesting a quote. Got a phone call only hours later and had a quote within 24 hours.
We did have another quote from an almost equally responsive company and at a slightly lower price with the same equipment. I was impressed with them also.
Lloyd explained why he designed our panel layout the way he did and so far it's performing beautifully.
It was 10 days between getting his quote and the actual installation. That's amazing. We were keen to go ahead but I thought we'd have to wait maybe a month.
They arrived on the dot and got straight into it. Lloyd does the actual install himself. Hands on. I like it.
They fitted the inverter exactly where we wanted it.
All up and running by mid afternoon. Clean and efficient.
I was also particularly impressed with Lloyd's patience helping me set up the monitoring thingy on my laptop. ( u see I'm not a technical person ) That must have been like pulling teeth for him.
Lloyd's a real pro. No fuss, no fluff, no bull. Just straight up excellent service. I'd recommend SEM Solar to my nearest and dearest in a heartbeat
Congrats Lloyd. You should be very proud of the way you conduct your business.
We are very happy we chose SEM solar so it's 5 stars from us.
Take care.
Panel rating: 5/5
15 January 2021
Original Review on 17-05-2020:
Great Company and fantastic installer
Lloyd is a fantastic person to deal with. He has up to date knowledge on current solar market and provides tailored advice to suit your needs. He wants the best for his customers. Reliable and worthy. Would recommend him highly to anyone.8 months later we asked Pradeep: "Are you happy with the performance of your system so far?"
So far so good. Still early days given the product warranty and efficiency that you would expect them to perform at their best. Overall happy customers.25 November 2020
SEM Solar review
Sales process was great. A very no bull experience. Install was done and dusted before lunch. Lloyd and team were punctual, sorted grid connection, explained everything and cleaned up after themselves. Would reccomend.04 November 2020
Quality install and great service
We use the "solar quotes" website to request quotes from multiple companies. SEM solar SA responded quickly and arranged a suitable time to meet and discuss our needs.Several options were proposed and they were able to provide pros and cons of each.
We decided to go with SEM as their communication and technical knowledge was better than the competitors and their pricing was similar.
During the installation their tradesmen were very professional and communicated exactly when they would be on site, when we would have power off and were reliable. Inspecting their work the installation was done to a very high standard and they put the effort in to do even the small things well which gives me confidence that we shouldn't be relying on the 10yr warranty to keep the system in service.
We had a minor commissioning issue with the inverter but SEM responded within the same day, followed up with solaredge tech support and it was resolved in a few days. We wern't just hand-balled to solaredge.
Being a project manager by day and dealing with all the issues that usually come out of managing trades and contractors SEM were a pleasant surprise. Their communication was great, the installation was high quality and their support was prompt.
Highly recommend
30 September 2020
Good customer service
Sales/quoting was fast friendly and helpful.Installation was quick easy and no fuss or mess. Had 1 issue after they left and Lloyd was back the next day to fix the problem.
Customer service was 5/5 all we had to do was give the go ahead and Lloyd did everything else, very easy process.
Panel rating: 4/5
Inverter rating: 5/5
12 August 2020
Knowledgeable, efficient and effective supplier and installer.
SEM Solar very professional and advised me efficiently and effectively on my needs and demands within compliance. I wanted most/all of my energy requirements met by a renewable solar system without the exorbitant price. I got a quality 6.66kW system and fit out with guarantees and warranties that will meet all my expectations into the future. Do yourself a favour and get one.Panel rating: 5/5
08 August 2020
Really glad I upgraded with these guys
SEM Solar weren't originally on the bidder's list. However, I wasn't finding quite the right information to replace my existing 3 kW system. I had 2 good options but was looking for a bit more technical advice.I did some more Googling and digging around SolarQuotes and came across SEM Solar who had a really good rating. I contacted them and go some clear proposals.
Lloyd was very helpful (albeit biased toward Fronius inverters). The great thing is that he does the quoting, design and installation and so information was accurate. When they installed they were pilot, clean and did a great job.
Their installation warranty is their main weak point compared with other companies (3-years).
I now have a 6.6 kW system installed and working really well. 5 kW Fronius inverter and 20 x 330 Q-cell panels (with high sustainability raiting compared with the Chinese brands).
Documentation was all electronic and well organised.
Panel rating: 5/5
Inverter rating: 5/5
29 June 2020
Perfect install and service
We received a quote from Lloyd and his team which was very reasonable and under some of the other solar providers out there. He quoted using the products that we wanted and talked us through all the various details. He wasn't pushy or gimmicky, just very factual about the products and what they supplied.After some consideration and some not so great sales people from other providers, we decided to go with Lloyd and his team. I am so glad that we did. It was professional, organised, clean and followed up with on all fronts. It was completed within a day, just after lunch time.
I would have to say this was one of my better experiences when purchasing something. I hardly had to do much as it was all organised by Lloyd and his team. I would highly recommend to anyone considering a solar install.
Panel rating: 4/5
Inverter rating: 4/5
28 June 2020
Spot On!
We just could not fault Lloyd's enthusiasm or professionalism. All was explained in detail at the quote stage with options to consider. Lloyd also worked wth our Architect to get the visual appearance we wanted on our roof. There were a couple of hiccups with the addition of the Reposit install, but again, we could fault Lloyd's endeavour to back himself to rectify. If you live in Perth, it would be remiss of you not include Lloyd to quote on installing your new Solar system!Panel rating: 5/5
Inverter rating: 5/5
27 June 2020
Excellent Service
Had a full set installed on our roof and couldn't be happier. The communication and information provided prior were fantastic. The day of the install everything went off without a hitch and the team on site were great and then follow etc. from SEM has been great. Would rate them higher if I could.Panel rating: 5/5
Inverter rating: 5/5
27 June 2020
Great all round job
Well run and managed company, terrific service before, during and after installation.Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
27 June 2020
Great company
We spoke to Lloyd a lot as were reviewing a lot of companies. SEM Solar came out No1 for product knowledge speed and efficiency, price and after care. We are really impressed with this company. Many thanks Anna and Mark (Coogee)27 June 2020
Awesome Job
From start to finish I have only positive remarks to make with the whole process.Sem solar where very professional and gave me all the information needed to make an informed decision in the purchase of my solar system. I found them to be very friendly and at know stage did they try and push me in a direction.
Other companies could learn a lot from how Sem solar do business. They installed the system on time and the job was done very neatly ( great workmanship). They left the job tidy and the workers to be very respectful. I will be recommending Sem solar to friends and family. Thankyou for a great job and friendly service.
Regards Rodney
Panel rating: 5/5
Inverter rating: 5/5
21 June 2020
SEM Solar is a friendly professional company
I wasn't disappointed with SEM Solar.They are a professional, friendly family company. The reason for choosing SEM Solar out of all the Solarquotes recommended companies in perth was .
Lloyd gave me great advice and why he would recommend the panels and inverter
I had installed. Lloyd answered all my emails, messages and phone calls very quickly even on the weekend.
Another reason why I choose SEM Solar is Lloyd is the Owner, salesman, installer and service guy. Not just a Salesman for an Eastern State company.
The installation was A1, just as he said in the quote, Lloyd even set up my Wifi on the Fronius inverter. I would highly recommend SEM Solar to anyone who asks me about Solar companies in perth. They are a very friendly professional local company. 5 Star service.
Panel rating: 5/5
Inverter rating: 5/5
19 June 2020
Best decision.
I couldnt be more happier with lloyd and his business sem solar. There was no pressure to buy, expert advice on what would be needed for my home. Their customer service was outstanding. The installiation was done quicker then they estimated. Im so glad they were suggested to me through solar quotes. Thank you.18 June 2020
Impressed and we'll informed
Wonderful, professional serviceWell quoted with great explanation and choices and suggestions to which option would meet our needs best.
Installation went flawlessly. Lloyd arrived exactly when he said he would and updated us regularly throughout the day. He was was impeccably tidy.
Lloyds customer service has to be commended. I've not experienced this level of professionalism before. He organised absolutely everything for us and thoroughly explained our new system
100% recommend
Inverter rating: 5/5
18 June 2020
Excellent installation
From start to finish Lloyd has been great. Even aftercare has been good.Highly recommended
18 June 2020
We shopped around LOTS and SEM Solar were the best by far!!!
Our experience with SEM Solar was fantastic right from the initial quote to installation and setup stage. We shopped around and they were by far the best company for pricing whilst offering the latest options in panels and inverters. We got our first electricity bill lately and were pleasantly surprised with the difference.... Highly Recommend26 March 2020
Proffessional team and fully qualified in regards to technical knowledge and leading edge design. We are really happy with product and service
Lloyd took the time to explain everything in detail regarding our installation and how it worked. SEM Solar look after thier customers and we are glad we chose them for this reason! Keep up the great workInverter rating: 5/5
22 March 2020
Great installer, great work
I chose SEM Solar for my 5/6.6kW rooftop solar install.Lloyd really knows solar. He was happy to answers all my superstitions and really took the time to work through options and some of my own crazy ideas.
I really like the fact that you deal with the guy who's actually doing the install, no with a salesman.
The quote process was really easy and the installation itself was top notch, done on time with no fuss. I was making electricity within a week of accepting the quote!
Lloyd is a great guy to do business with. I would highly recommend SEM Solar.
Panel rating: 5/5
Inverter rating: 5/5
21 March 2020
Fantastic Service and Installation
SEM Solar was honest and prompt in quoting.Then installation was booked and the installers were on time and did a fantastic job.
The service was great before, during and after installation.
Panel rating: 5/5
Inverter rating: 5/5
21 March 2020
Service and quality
After a cyber parade of unhelpful, less than credible salespeople I was starting to despair I’d ever get solar.Then, fortunately, I approached Lloyd. Immediate credibility - such a breath of fresh air. He was very attentive in matching his design to our (difficult install) requirements, including through an on-site inspection prior to quote.
The resulting system was not cheap, but neither was it overly expensive (payback will be 4.5 years).
The on-the-day install was fantastic, despite the challenges of our cathedral ceiling roof (a saga in itself).
Resulting system performance has been excellent for the past two months.
Great design and install. Great service mentality. 5 stars ????
Panel rating: 5/5
Inverter rating: 5/5
12 March 2020
A top job
I used Solar quotes to get a choice of locally endorsed companies that could perform a quality job to reduce the chances of scoring a cowboy. There was cheaper stuff on the market but I having heard a few horror stories I wanted to stay clear of dodgy operators.After many reviews, discussions and a lot of learning I gave the contract to Lloyd from SEM Solar (WA, based out of Singleton).
Lloyd knows and performs his craft extremely well, his professionalism from start to finish was nothing short of top notch (as an A grade electrician myself with many years of experience I feel qualified to perform a peer review!) Lloyd was both the salesman and the installer, ensuring I had quality products for the coastal conditions my home is subject to.
The installation was on time and the job quality was perfect, little things like cleaning the steel filings from the steel roof, cables were run with consideration to the circumstances etc.
A good man to deal with, and totally open for a call if needed to assist, my thanks to them for a quality job and good post job follow up.
Panel rating: 4/5
Inverter rating: 5/5
02 March 2020
Designer, installer and after sales all the same person
Lloyd was responsive, happy to answer questions and designed a system based on my requirements.I liked the fact the salesperson also oversaw install and after sales. Dealing with the one person that takes ownership and would look after the after sales service gave me comfort I was getting the system and the service I required.
24 February 2020
Lots of helpful advice and great service
It was hard comparing SEM to another installer. They both offered same inverter but slightly different panels and therefore pricing. SEM explained lots about the brands of panels, but kept it very obligation and pressure free.Actual install went smoothly. They went the extra yard cleaning up my meter box wiring that previous sparkies had made a mess of. All the paperwork with the energy provider was a breeze and also getting the inverter hooked up to the wifi. Can't fault the install.
18 February 2020
Excellent Service
Not the lowest price but the whole process was good (3ph hybrid grid-connected system): quote and advice process was attentive; follow-up with inverter manufacturer issue was persistent; and quote acceptance to installation completion was 15 days (this being expedited was much appreciated).
13 February 2020
Very Professional, friendly and informative
Aaron was our first contact with SEM Group and he was very polite, informative and patient while we decided on which Solar company to use. We chose SEM because of his continued help and advice on which system we would require and why it was the best for us. The installation crew were punctual, polite and helpful with any questions we had. The set up of the panels, and placement of the inverter was different to what we had initially been told, but they explained why and we were happy with that. Jack was our last contact, he signed off on everything and helped me with how the system works and also helped me with setting up the monitoring on my phone. Kerrie in accounts was always polite and helpful with any questions I had. So to sum it up, everyone from start to finish were professional and we are very happy with their servicePanel rating: 5/5
Inverter rating: 5/5
06 February 2020
Deliver on what they say
SEM Group in South Australia were informative about the solar industry and delivered on what they said they would do.If you want good honest service at a fair price talk to SEM Group.
Panel rating: 4/5
Inverter rating: 5/5
30 January 2020
Highly Recommend SEM Solar
Lloyd was first company to make contact. We spoke for a good 40min plus. He was very informative. Received further quotes and saw salespersons. Decided to go with Lloyd from his personal service and reviews , so glad we did. We got system in within a week (big company said min of 5 weeks wait time) so a bit part of summer would have been gone.Lloyd’s was on time system installed perfectly and he set up everything from app on phone etc.
He takes away all rubbish and left the place spotless. From discussions his after service capabilities are amazing. Any problems in the future he will be able to analyse.
Would highly recommend SEM solar as a professional business that is well run.
Thanks Liz Joyce.
Panel rating: 5/5
Inverter rating: 5/5
06 January 2020
Very happy
Helpful advice and a seamless process to get the system installed.28 December 2019
Great customer service
Llyod was very helpful to choose the right system for me, answered all the questions. Neat and tidy installation on time .After 6 months of installation the fronius fan started making noise in the hottest summer days, informed him, within a week or so it's replaced!!!.
The quote was pricy when compared to others, but very happy with the service.
Panel rating: 4/5
Inverter rating: 4/5
27 December 2019
Exceptional service with great product
Sem Solar quoted and left me to decide. They answered my questions and gave me the system I wanted i a very timely manner. They were not the cheapest but I liked their ethics. Would and have, already recommended them to others
A few options put forward, i believe I got value for money
sales process went well. installation went well, a slight delay but a courtesy call was received informing me of delay.was very happy with job, no mess left behind, done professionally. would recommend sem solar to my mother