Jet Solar Pty Ltd Reviews
About
Jet Solar, based out of Rowville are an experienced Solar & Battery specialist serving Victorian customers.
We work with you to scope and install the best solar solution for your situation using only trusted, tested, reliable brands of solar panel, inverter and battery. Brands that we know and stand behind, including Enphase, Tesla, Sungrow, Fronius, Jinko, and REC.
We can also analyse your energy use and needs to make sure you get the system that you need.
Our history:
The Director of Jet Solar Pty Ltd, Jason Dickinson was originally a Sole Trader, trading as JLD Electrical Services, established in May 2015.
Jason's business grew successfully with many happy customers and in 2018 it was time to form a company structure with the establishment of Jet Solar Pty Ltd.
We are proud to be one of the highest-rated solar installation companies on SolarQuotes. Please read our many reviews below.
Reviewers report paying: $3,500 - $19,700 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Jet Solar Pty Ltd Reviews (418)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 378
- 4 star 40
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
25 June 2024
24 June 2024
Happy Customer
We just had solar panels installed by Jet Solar and they were professional from the start. Adam was very knowledgeable and patient with all our questions and the installation team were great. Paul, the installation supervisor, was excellent and he was also very patient with all my questions. I would have no hesitation in recommending Jet Solar. As we were replacing an old system Jet Solar was the only company not wanting to charge for its removal.24 June 2024
Great Customer Service and a Professional Installation.
From start to finish the process was great. Adam answered any of my questions and did all the paperwork (Bonus) :)Scott, Corey and the boys were onsite on time and worked hard all day to get the install done. Everything went well
and very happy with the install. Went through the operation of the system before they left.
Inspection was done the next day, all up and running after lunch.
From personal experience I can highly recommend Jet Solar if you are looking for a system.
17 June 2024
Very happy with installation and solar system.
All the process went on very smoothly. People are polite and courteous. Customer service are excellent.03 June 2024
Personal review
On schedule installation by professional technicians using quality products. I highly recommend them03 June 2024
Amazing solar system install
Highly recommend the Jet Solar team. Great communication and efficient and quality system install from the friendly team. Very happy with our solar system.They came on time and worked around any limitations to get the job done. And they cleaned up at the end. Everything was seamless and the inspection was arranged for next day. Amazing job.
Panel rating: 5/5
Inverter rating: 5/5
27 May 2024
Supply and Installation of 6.6kw solar system.
I would like to share that Jet Solar installed a 6.6kw solar system at my residence.I was extremely happy with Adam who organised the quote & installation time.
Paul and his team for installing the system without any issues.
Panel rating: 5/5
Inverter rating: 5/5
22 May 2024
Professional Installation & Excellent Customer Service
Quotation to installation was seamless. I decided on Jet Solar based on their 5 star reviews and that they use their own employees for the installation. This was later reinforced when the independent electrical inspector commented that it’s refreshing to see a job where the installers have taken pride in their work. In particular, I found communication with Jet Solar to be Excellent. Any assistance with applying for rebates, questions or concerns to my design or performance were all with dealt with to my satisfaction & in a timely manner. Thanks Jet Solar.22 May 2024
Excellent Service
Excellent Service, Communication & Installation.Everything was on time including the Inspection.
Happy to recommend.
21 May 2024
Great job by Jet Solar from start to finish, highly recommend
Jet Solar have been a pleasure to deal with from start to finish.Adam has a real passion for the work he does and steps you through the entire process with ease. He answered all my questions and gets back to you in a timely manner.
Corey and his team did a great job. They were friendly, professional and most importantly safe during the installation.
Highly recommend.
Well done team!
14 May 2024
No Complaints
The guys at Jet Solar were fantastic from start to finish!Their communication was on point.
Their timing was on point.
Their customer service was extremely on point.
No Hassel with them what so ever.
No question was ignored, they explained everything in detail and their workmanship was excellent.
Would highly recommend Jet Solar to anyone looking for batteries and solar solutions.
Battery rating: 5/5
EV Charger rating: 5/5
13 May 2024
Great job by Jet Solar.
From the time of the first phone call to the completion of the job, Jet Solar were very easy to deal with. All my questions were answered and the installation was completed in one day. The installers were professional and safe in their work. We are very happy with the install and would recommend Jet Solar without hesitation. Well done boys.13 May 2024
Very professional and efficient company
Jetsolar is a very professional and knowledgeable company. Installation of system was of a very high standard and completed on time as promised.I highly regard this company and do not hesitate to recommend them.
Panel rating: 5/5
Inverter rating: 5/5
12 May 2024
Fantastic team great customer service.
Great team start to finish. punctual fast and helped with after service installation.Panel rating: 5/5
Inverter rating: 5/5
07 May 2024
An optimal design for a complex roof
I had five companies quoting me (Three from Solar Quotes & Two from friends) and went with Jet Solar mostly due to their professionalism and design. Adam listened to my concerns and came up with a design that maximised the panels I could place on my roof. Communication was good throughout and the installation crew led by Paul was on time and treated my house with respect. Paul took me through the system and the enphase app after installation. Thanks Jet Solar07 May 2024
Highly recommended, great experience
Whole process form quote to installation was seamless and communication was excellent. Installation team were professional: punctual, polite, tidy, and careful of our property, and importantly efficient and skilled in their work. Installation and sign-off was carried out in one day. Customer service was excellent. All paperwork post-installation was received within hours and grid connection was initiated.Panel rating: 5/5
Inverter rating: 5/5
05 May 2024
Jet Solar Installation
Very happy with the work done. Guys turned up on time and were polite and friendly. Answered any questions I had regarding the installation. Took their shoes before coming inside. Cleaned up afterwards, no mess was left behind. System is working well. Would recommend their work.02 May 2024
Great experience from start to end
Sales and quoting process was great, good communication and explanationsInstallation was very polite, tidy and punctual
Customer service is great, good support
02 May 2024
High safety standards and good bunch of people
Jet Solar surpassed expectations with their impeccable service.From transparent quoting to efficient installation, their team of 11 tackled a steep roof with utmost safety, using harnesses throughout.
Polite, punctual, and tidy, they delivered top-notch customer service, even assisting with grid connection.
Highly recommended.
16 April 2024
Expert knowledge and fantastic service
The Jet Solar team were great to deal with. Having sought quotes from a number of installers, we decided to go with them based on a few main factors:- It was evident that Adam had a great deal of expertise in solar, provided honest advice and was able to recommend a solution which was suited to our needs and our budget.
- Communication was simple. Adam was always easily contactable via phone or email and happy to answer any questions that we had.
- Their pricing was transparent, and the breakdown of costs was easy to understand.
- They have received excellent reviews both on Google and Solar Quotes. Now having dealt with them, it is apparent why that is the case.
Turnaround from when the contract had been signed to when installation occurred was within 2 months, which was consistent with the estimate that we had been provided at time of quotation.
Installation went smoothly despite poor weather, with the entire system being completely installed in a single day. The team of in-house installers led by Corey, were punctual, professional and polite. They were very tidy and left no rubbish behind.
Post-installation service has been great as well. We received a follow-up phone call and emails explaining next steps, as well as assistance with organising connection to the grid through our energy provider.
Whilst it may be too early to provide feedback on the long-term performance and reliability of the system/product itself, we are very pleased with it so far.
Thanks again to the Jet Solar team!
11 April 2024
Good work from Jet Solar
We just had solar panels and a battery installed. Scott and his crew did a brilliant job. Adam handled the sale and did all the gvt paperwork wonderfully. I was a bit anxious due to it being a big job and there being no pre quote site visit. I wasn’t really sure that it would all work on the day, but it did.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 April 2024
Customer service is exemplary
I could not be happier with Jet Solar. The quote process through Adam was easy and informative. The installation through Corey and his team was professional and efficient. What separates these guys from the pack is the genuine care and concern for the customer and dedication that the job is done right; they go above and beyond. After installation they followed up and were only too happy to answer any questions I had. System is working brilliantly and looks great. Could not recommend higher.Panel rating: 5/5
Inverter rating: 5/5
08 April 2024
Awesome team
I'm very happy with the installation, smooth process from start to finish. Highly recommended.03 April 2024
Just SO professional from start to finish....as usual
I've used Jet Solar before, to install my Solar panels and battery. This time it was to install a second Tesla Battery.As usual Adam was friendly and fast in setting everything up for me. I believe you get what you pay for and Adam's quote was better than two others. Jason and Reilly installed on time and the job was completed before lunch and looked amazing, just so professional.
I am always ready to recommend Jet Solar.
Inverter rating: 5/5
Battery rating: 5/5
02 April 2024
Tier 1 company
Adam was super helpful from the first call, Scott and installation team did a super job in installing solar and battery in 1 day.Pricing was not the cheapest but not the most expensive either and the customer service and quality of work is worth paying for.
Would be happy to recommend Adam & Scott for any solar and battery installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
19 March 2024
Great Service
Extremely happy with the service and system provided. Adam was terrific to deal with and he knew his stuff. He was easy to contact, efficient and very pleasant. He constantly kept me up to date during the whole process. It was great to experience this level of quality service as there is so little of it around today. The installation team, under Paul, was great too and did a wonderful job. I recommended them to some friends and they are using them as well. Highly recommended.Panel rating: 5/5
Inverter rating: 5/5
19 March 2024
Exemplary value and service !
My wife and i wanted to go full solar+home battery+Electric car.Energy prices are only going up, the convenience of energy independence appeals to us, we streamlining our lives, and we're old enough to value our time enough that even no longer going to a petrol station anymore means clawing back valuable bandwidth in our lives :)
Solar Quotes did most of the hard work already, so i chose about 20 installers that were relevant to my state, and city, and then my Aspie-brain went to work making the spreadsheet that would become my bible. See included pic of spreadsheet to see the other companies that made the shortlist.
The spreadsheet included prices, panel models, battery type (AC or DC coupled, etc), inverter type (string/micro), array size, and any extra details such as tilted frames, etc.
For a 13Kw+Enphase+Powerwall system i was getting quotes ranging from $35k to $49k. Such a huge variance, and yet i couldn't find any justification for why they were worth more except "you get what you pay for" o.O
Once i whittled it down to about 5, it was time to start making some calls, and getting inspections. After some inspections, and some more follow up calls, it was clear Jet Solar was the installer to with. I called the other companies on the short list to thank them for their interest, and efforts, but that i was going with another installer. A few of the companies appreciated this courtesy, which in turn pleased me.
Jet Solar in fact was the only installer who UNDER-sold me, as i originally thought of going for Sunpower's Maxeon panels, but it became apparent they simply were not worth the extra $10k compared to something like Jinko's Tiger Neo panels, or equivalent like Sunpower's own cheaper "Performance" panels.
I could justify the extra outlay for micro-inverters over string inverters, but paying $10k on top of the $35k for just a "slightly better panel" that would barely show up in error margins for solar generation simply didn't make sense in the end.
Adam at Jet Solar practically refused to let me buy the Maxeon's telling me "it's not worth it", because that for the extra 1% of efficiency they offer it's simply not worth paying an extra $10k when i have enough roof space to simply put a few more cheaper panels to make the difference in generation, then pocket the difference. Well, that sold me, i've never had a company undersell me before, so that told me Jet Solar were serious about prioritising customer satisfaction instead of "profits above all else".
Jet Solar designed a beautiful panel layout, with tilted sections of the array on my roof spreading the generation throughout the day, instead of putting them all flat and simply concentrating the generation for a few peak hours around noon. Titled panels mean they will "self drain" rainwater (and the dirt it carries, or "soiling") keeping them cleaner for longer, which in turn means i have to monkey my butt up there less to clean the array. Bloody marvelous.
There was a 3 month lead-time, but it was worth the wait, and instal day came with a team of half a dozen knowledgeable, friendly, professional people all raring to go from the moment they stepped foot on my property at 7am. They all knew what they were doing, worked well together, and i was happy to keep them in tea, and coffee, to keep their flow going, it was the least i could do.
They finished the entire hardware installation in a single day, impressive for a large array like this, with Scott coming back the next morning for a few hours to show me the ropes for the software, etc. Then just had to wait for the inspection guy to come a few days later to give it the regulatory thumbs-up, before we could switch the system on and start enjoying our new house toy.
The whole system is very well balanced, with the tilted panels collecting energy almost as soon as sun breaks in the morning, right until sunset at night, the battery is doing a fine job filling night-duty, sometimes completely lasting until sun-up next morning. Although that's great for the current summer, winter will reveal the bottlenecks for sure, and hopefully by then Tesla will have "vehicle to home" charging so we can add the Tesla car's 80KW battery to the house, saving us the need to buy more Powerwalls :)
Overall my wife, and I, are beyond impressed with Jet Solar, really the antithesis to the trope of the "tradie/cowboy" company you always dread having to deal with.
This is the kind of company that strives hard for their customer, and i'm the kind of customer that strives to make sure such companies get all the recognition they deserve :)
To Adam, Scott, Jason, and the rest of the Jet Solar teams, a HUGE thank you from my wife, and I, here in Melbourne, and we look forward to recommending you to anyone who needs the best service, and value, for solar home installation !
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 March 2024
Knowledgeable and efficient
The team turned up at the agreed time worked hard all day to get the system functional. The install being an older home was somewhat tricky but they worked it out.Improvements on advice around distributor limits and connection process could be made but I am splitting hairs.
I would definitely use them again for another solar install.
15 March 2024
I chose Jet Solar for a second time.
No need for me to look around or spend time with other quotations. Jet Solar pricing was sharp from the start, their quotation supplied all the detail I needed and from previous experiance I knew the installation would be completed on time and without any problems. A very helpful team of installers headed by Paul.Panel rating: 5/5
Inverter rating: 5/5
13 March 2024
Terrific job and install
Had an awesome experience with the Jet Solar team who installed my 9.6kw Enphase system. The team were progressional at every step and had everything completed within a days work.Highly recommend their professionalism and capability. Pricing, advise and approach was also spot on.
Overall highly recommend
Location was Essendon 3040.
Inverter rating: 5/5
05 March 2024
Good installer.
Not the lowest price or the highest. Somewhere in the middle.Does a good job.
Panel rating: 5/5
Inverter rating: 5/5
04 March 2024
Solar installation
A big thanks to Solarqoutes for recommending Jet Solar.Jet Solar are a professional and understanding installer who listened to what we were wanting. Neat installation and site cleaned afterwards. Also helped with grid connection.
04 March 2024
A Professional Installation
Well done, from quote to commissioning. The crew worked with a purpose to complete the installation in one day and left the site neat and tidy.04 March 2024
Fantastic installer very helpful and knowledgeable about the system. The guys were great 10/10
Customer service was exceptional always helpful. Everything was done to an excellent standardInverter rating: 5/5
02 March 2024
Efficient from start to finish
Jet Solar were the fastest in responding to my initial enquiry regarding installing a solar system. Adam was very patient in answering my numerous questions.The communication was excellent as was the efficiency on the day of installation. Pricing I thought was quite reasonable too. On the day of installation the team arrived and quickly started work and I was surprised at how quickly they had the system installed. The workmanship was neat and tidy too. I would highly recommend Jet Solar for their communication, price and efficiency.
Panel rating: 5/5
Inverter rating: 5/5
28 February 2024
Great job by Jet Solar with installing our solar panels on time
Everything was done one timeInstallers came on time and did a great job on a very hot day
28 February 2024
Service, advice at a good price
The team from Jetsolar have been outstanding. Really informative during the quoting stage, helping to educate us in all the options available and to build our confidence on the choice we made. The installation team were excellent, polite, friendly, hardworking and took the time to make sure we were ok with the placement and using the ap for monitoring performance.Solar was something we wanted to do but had been a bit wary of because of all of the different options. The team at Jetsolar were fantastic. Happy to recommend them to anyone who wants to deal with a reputable company who delivers great service.
20 February 2024
Professional Installation
The sales office at Jet Solar were very patient and understanding and I requested a few amended quotes before I settled on a 10.12KW solar system which I believed gave maximum solar coverage of our northern and western roof. We opted for 23 x Jinko Solar Tiger Neo 440W panels combined with a Sungrow Residential SH10RS. I decided on the upgraded inverter in case we moved to a battery sometime in the future. I am quite concerned about a possible messy transition to total clean energy in this state and want to avoid blackouts.I rate Jet Solar very highly for the friendly and efficient installation, follow up, sign off and instruction given post installation. The installation was completed on 22nd January 2024. Jet Solar have recently helped with the grid connection after the install and recently sent me copies of the CES, EWR and Ausnet Post Installation Output Forms for my information.
I will return to Jet Solar should we need the battery later. We have since been enjoying all the comforts of air conditioning without the cost penalty and I am sure we will recoup our investment in the near future. Rowville 20/02/2024
Inverter rating: 5/5
15 February 2024
Awesome service start to finish - great advice to suit property
Very professional outfit that understand the product inside and out. Step you through the process and deliver.Much appreciate and highly recommend.
Cheers!
15 February 2024
Great experience with Jet Solar!
Sales and quoting process was straight forward and never had issues with follow up.Installation was punctual and all completed within the same day.
14 February 2024
Fantastic local company that really cares about their customers and product
I gathered a few quotes in the process of exploring the installation of solar panels on the studio in our backyard. The final toss-up was between a major company that has moved into the solar industry (buying up small installers along the way), and Jet Solar.Prices were competitive, and the panels and inverters comparable. The final point of difference became a question of trust. Which company would provide the most personal service and support throughout installation and follow-up? Having found Jet Solar on our local community Facebook page, read their Google Reviews, and, importantly, spoken to Adam, we decided to select Jet Solar.
This decision has repaid us in spades! Adam has provided incredibly professional personal support throughout the process, from designing the 5.28kW solar system through to navigating the Solar Vic funding process. He has maintained communication, checking in on all stages of the funding application, and keeping us apprised of the installation timeline. He called me with an installation date, and Corey and his small team of installers arrived as advised. The first thing they did was install scaffolding to ensure the team’s safety. This was a huge tick for me! They then set about installing the 12 Jinko panels and the Sungrow inverter. The electrical inspector called the next day, and a day later approved the installation.
For me, however, the biggest pro has been Adam, Jason and Corey’s respect and understanding for my concerns about the risk of noise created by the inverter on sunny days in the studio (a music practise and workspace). They went over and above to locate the inverter in a position to mitigate this. I am so grateful to them for the care they took in listening to me and taking my concerns seriously.
I can’t recommend JetSolar more highly! Adam and Jason have built a fantastic, local company that cares about its customers and, importantly, its team of installers. Finally, take a look at our glorious solar panels!
Panel rating: 5/5
Inverter rating: 5/5
12 February 2024
Great job
From quote to completion cannot fault. The gang that installed were polite, respectful, and worked well together.12 February 2024
Great customer service and very professional installation!
Adam was great during the quote process. He was patient with my many questions and help educate me on all the options. The intallation went smoothly and the team on site were friendly and polite. Very happy with the workmanship and performance of the system so far. I have already recommended Jet Solar to others.12 February 2024
Excellent job...
Each interaction I had made it clear that this is a well organised, professional and top shelf operation.12 February 2024
Great installer
We are very happy with our Jet Solar installation. Paul and the installation crew were efficient and courteous and Adam guided us through the process. Highly recommended. Andrew and Janet (Carnegie, Victoria)10 February 2024
Faultless from start to finish
The team at Jet Solar were faultless from start to finish. Adam is extremely knowledgeable and answered all our questions, and Scott and the team installed our panels without a single broken roof tile. The inspector arrived an hour later, who even complimented the installation to my husband - "they did a really good job, brother"!31 January 2024
Seamless Installation
Adam was professional, honest and very timely with advice and quotation.The installation led by Paul was seamless and efficient with 34 panels being installed comfortably in a single day. The site team were all courteous and clearly very experienced and competent by the speed at which they operated. We are very pleased with the installation and the workmanship has exceeded our high expectations. Would recommend to anyone looking for great value for money solar and excellent service!
29 January 2024
Excellent service and system
Great advice from Adam. Great installation team. And a great system working excellently. Very happy. Highly recommended.Panel rating: 5/5
Inverter rating: 5/5
23 January 2024
Excellent service, very neat and efficient installation
Jet Solar were recommended by a friend and they were an excellent choice. Adam listened to my requirements, answered my queries and provided a design and quote that showed he was actually listening. He followed up on my additional queries and refined the design when I made some changes.At the site inspection Jason was happy to discuss the pros and cons of layout options and I was very happy with the final locations of Tesla and Enphase gateways and the battery.
On installation day they arrived promptly and I was impressed with the neat electrical work and the speed that they competed the rather complex installation. They cleaned up all the rubbish and left the property very tidy. As Jason said, they treat your house like their own.
After sales service was excellent. Adam even answered my query during the Christmas break and Jason expedienly resolved an Enphase communications issue early in the new year.
Although it's early days, the system is exceeding my expectations and I would not hesitate to recommend Jet Solar.
22 January 2024
Satisfied customer
After reading the reviews and comparing quotes, we decided to get our 3.5kW system installed by JetSolar. Adam and his team didn’t disappoint us. Great advice on the most suitable system. The installers arrived on time and cleaned up after completing the job. Three days after installation the system was approved and running.Highly recommended!
Great service
The whole process was exceptional with Jet Solar. Adam ensured that I had the system that I needed and no more.Corey and the team were punctual, polite and great to talk to. They did a really neat job and cleaned up everything before they left.
Corey organised all the details so I didn't have to do any admin myself apart from log in to the monitoring app.
Highly recommend Jet Solar.