EISS Pty Ltd Reviews
About
In March 2021 EISS transitioned from a Partnership trading entity (established Aug 2016) to a Company trading entity.
Reviewers report paying: $15,000 - $26,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
EISS Pty Ltd Reviews (320)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 302
- 4 star 18
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
01 June 2024
28 May 2024
Fantastic and professional installer.
Their service is fantastic. Highly recommend. Even after finished installed solar panels they helped me and advised about EWR.Solar system is working very well.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Kiyoko,Thanks so much for the kind feedback. We really appreciate you taking the time out of your day to complete the review for us.
EISS :)
28 May 2024
Top notch install
From start to finish I couldn't have asked for anything to be done better. Great communication, rocked up on time and by lunch everything was up and running.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Jordie,Thank you for leaving a review for us, we really appreciate it.
Enjoy the savings from your new 13kW system.
EISS :)
24 May 2024
Very happy!
I spent a lot of time researching solar installers (to much self-inflicted stress) and settled on EISS due to their great existing reviews and their down-to-earth, responsive and helpful correspondence. I've also really appreciated their follow up monitoring of our system, their reasonable prices and the simple installation process.The Fronius system also has a simple app for us to monitor the performance of the solar panels, which is great to help us plan our electricity use.
My one small criticism is they left a bit of litter from the installation at our home, but I know they did their best to clean up after themselves.
Overall, very happy with our solar installation and I'd be happy to refer EISS to my family and friends :)
Supplier Reply:
Thanks Catherine,We really appreciate the review you have left. I will pass onto Luke and Nath the feedback you have provided. Thank you for being so transparent.
Enjoy the savings :)
EISS
24 May 2024
No pushy sales, great service and great product
I would highly recommend to anyone to use them for all the solar needs.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank Paul,We really appreciate the kind feedback. Thanks for taking the time out of your day to complete a review for us.
Enjoy the savings.
EISS :)
24 May 2024
Professional
They entire process was seamless with a prompt, professional and courteous installation with considerable after installation consultation. They actually own the work they do and their pride is obvious in the workmanship and after sales support.Inverter rating: 5/5
Supplier Reply:
Thanks Nick,We really appreciate the kind words, thanks for taking the time to leave such a positive review for us.
Enjoy the savings
EISS :)
14 May 2024
Great communication!
The team from EISS was amazing through the whole process. My request for a quote was answered very quickly and was provided with a photo of what the solar configuration would look like. Communication was clear and professional and the quote provided all the information I needed. The team kept in contact with me the day of the installation and asked my permission before adjusting the placement for better solar production. I would highly recommend the team from EISS for solar and battery installation. I am now addicted to checking my solar app to see how much I am saving! Thank you EISS! :)Inverter rating: 5/5
Supplier Reply:
Thanks Tracy!There is nothing better than a 14.9kW paired with a Fronius GEN24 and BYD battery! Absokute dream that is. Thanks so much for taking the time to leave a kind review for us.
Enjoy the savings
EISS :)
14 May 2024
Best solar company
EISS were awesome to deal with. They recommend a system for us that had a great ROI and would be perfect for our needs. Installation crew were super friendly, showed up on time, and did a great job.Would highly recommend.
Supplier Reply:
Thanks Lachie,That’s great feedback, we really appreciate you taking the time to share you experience with EISS. Enjoy the savings
EISS :)
01 May 2024
Great install, professional, quick.
Such a great team to deal with. Very straight forward. We were suggested what system to go with and couldn’t be happier. We are glad we went with the system that was suggested as it looks like our bills will be almost $0…..Great after sales service as we had WiFi issues with the connection to the inverter so we could see real time performance…. Luke came back out and sorted that for us very promptly.
Couldn’t speak more highly of the team!!!!
Panel rating: 5/5
Supplier Reply:
Thanks Thadz,Reslly appreciate the kind words you have provided. Enjoy your new 10kW system, it’s going to do very well for you.
EISS :)
29 April 2024
A neat installation with everything explained.
We are very happy with our installation, we could have gone cheaper with other providers but again it has shown that price is not the best outcome. Our system is suited very well to our needs and within our budget. Interestingly, our next door neighbour has just had solar installed and looking at the poor installation it looks like he went with price alone. EEIS provided us value for our money.Inverter rating: 5/5
Supplier Reply:
Thanks Darren,We really appreciate the kind feedback. Thanks so much for taking the time to leave a review for us.
Enjoy the new 13.2kW !
EISS
01 April 2024
Another happy customer
Called Nathan about a quote while he was on the road. That evening we had a superior design and a competitive quote. Installation a couple of weeks later was faultless. Every query after installation is answered promptly. Great work.Supplier Reply:
Thanks Harry,Your new 13kW system is going to save you a lot considering the high power usage.
Enjoy the new system mate and thanks for the 5 star review.
EISS
:)
01 April 2024
5 Stars for EISS
Absolutely thrilled with the solar installation from start to finish! The team at EISS was incredibly professional, knowledgeable, and efficient. Highly recommend this company to anyone considering solar energy!Supplier Reply:
Thanks Zane!Your upgrade from the old 1.5kW to a new 13kW is going to be game changer for you.
Enjoy the savings from your new system, can’t wait to see the credits flowing.
All the best
EISS :)
01 April 2024
Great service and quality products
Luke and Matt from EISS were really professional and a pleasure to deal with. EISS had also installed a system on my mother's house only a few months prior so I knew already that their service, inverter and panels would be top notch. From getting a quote, to the installation of our system, everything was done quickly and efficiently and I really appreciated the communication that they kept up throughout the process too.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks David,We know we are doing the right thing when we have return customers and we thank you for choosing and trusting EISS for your installation.
Enjoy the savings from your new 10kW system
EISS :)
31 March 2024
New Solar from the excellent EISS team.
We recently got solar installed by this fantastic team.Nathan organised the quote and answered all our questions anytime during the week, even on the weekend. He checked in weeks after the install and had been monitoring the system checking it was working as it should.
Luke installed the system and it was very organised and even though it was so hot up on the roof, they worked hard, completed the job and tidied up afterwards. He explained the process, the operation of the products and set up the Solar Ap for me.
Lauren kept us updated with the whole process and date for installation. She organised Energex to update the meter, put in all the warranties and organised extended warranties as well.
In a market where there are so many people confusing you with misinformation, I found this team to be exceptional.
It has been a surprisingly easy process as they have really taken all of the work and worry out of it. Thank you all for your part in making this happen.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Samantha,Thank you for taking the time to complete such an in depth review for our small business.
We really appreciate the kind feedback and this makes it all worth it.
Unfortunately we do hear a lot of horror stories also that is very frustrating and we do feel sorry for anyone that has to go through these bad experiences.
Enjoy the savings and thanks again for the 5 star review.
EISS
:)
31 March 2024
Great Experience
Nathan and Luke were clear in their communication, explained everything well and the installation process simple. Took care of everything for me.Inverter rating: 5/5
Supplier Reply:
Thanks Matt,We really appreciated the kind words and 5 star review. Nath and Luke will be thrilled!
Enjoy the savings from your new 13kW system :)
EISS
16 March 2024
Best solar company ever
All services of EISS are amazing. Nathan is really helpful and quick responder. He helped us to get the most suitable system for our house. The installation team is professional too. You will not be disappointed when choosing EISS.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Harry,We really appreciate the feedback. I’ll let Nathan know you have been happy with the EISS support and process.
EISS :)
02 March 2024
Smooth install
Excellent service, smooth no hassle install. They pre installed the mounting brackets before we had the roof restoration. Very punctual turned up when they said, stayed longer to wait for safety rail to be removed which was in the way of some panels.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Tony,Glad you have been happy with the EISS service. Enjoy the savings from your new 13.2kW system.
EISS
28 February 2024
Seamless experience
From beginning to end the whole process has been great through EISSInverter rating: 5/5
Supplier Reply:
Thanks Graham,We really appreciate the kind words.
Enjoy the savings
EISS
28 February 2024
Seamless, top quality install.
I contacted Luke for information regarding solar, having no idea where to start. He was so quick and knowledge about the entire process, by the end of the day I was sold and felt so confident about the process. He gave me a lot of clear information about the government rebates and even let me know about a new rebate that had just been released. Lauren was also so quick and easy to communicate with for the quote and the invoice. Answering my questions very promptly.Luke and Lauren kept me updated regarding the process with Energex throughout, until the day of install.
Install was seamless, Luke explaining the entire process and set us up with the app to monitor and track the solar. Giving us tips to get the best out of the system.
So happy with how this entire process, from first communication until after care, worked out. Would 10/10 recommend!!
Battery rating: 5/5
Supplier Reply:
Thanks Jess,We really appreciate the kind words. Your new 14.8kW system with BYD battery is going to be game changing for you.
Enjoy the savings
EISS
25 February 2024
Great installation
Chatted to Nathan over the phone who was very helpful in determining what was best for our home. The installation took two days due to rain but I appreciated the guys waiting for the rain to try to get most of the job done. They kept the place tidy after they were all done and organised all of the grid connection after install.Overall, really satisfied with the size solar Nathan recommended us and the install done by Luke and the guys.
Supplier Reply:
Hi Ali,Thanks so much for the kind and positive words. Nathan and Luke will be extremely happy around the feedback.
Enjoy the savings from your new 13kW system
EISS
23 February 2024
Masters of their Craft
Nathan and Luke from EISS were prompt, professional and effective. An extremely tidy install, very happy with the outcome. Will be recommending to family, friends and clients.Supplier Reply:
Thanks Lewis,We really appreciate the kind words, thanks so much for taking the time to leave a review for us.
Enjoy the savings.
EISS
15 February 2024
Fantastic installer.
The quoting process was quick and easy and gave information on the products they use.Nathan and Luke of EISS Pty Ltd arrived on time and were tidy in their work.
They were very pleasant and helped organise the grid connection after the install.
Supplier Reply:
Hi Karen,Thanks for taking the time to complete a review for EISS.
I will ask Luke to reach out to discuss if you have any concerns.
Thanks for choosing EISS and enjoy the savings :)
15 February 2024
Very happy with installed system
Super easy to deal with EISS from quoting through to install and post-install assistance with monitoring.Nathan was very helpful in designing the system to best suit our requirements. Very knowledgeable on all aspects of the install.
Very happy with the result and would recommend EISS.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Paul,Really appreciate the review and kind words. Your system is one of the best we have ever done, and producing some crazy numbers !
Enjoy the savings
EISS
12 February 2024
Another professional job by EISS
The quoting was great, so much so that they helped us understand other things to consider on when buying.EISS were very patient while we research and out of the half a dozen quotes we went with EISS because their knowledge gave us the confidence to buy from them.
The job was neat and tidy and the team on the day were very polite.
EISS organised everything from end to end.
Will be buying from them again.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Thomas,Really appreciate the kind words. Enjoy your new 10kW system and the savings associated.
EISS
08 February 2024
Best Quality Solar System
Today EISS team installed a solar system 10.5K with Fronius inverter.Firstly quick communication with text message(even on Sunday) and quick installation and great result.
I am very satisfied with these guys. highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thans Tei Oh,We really appreciate the kind words. Thanks so much for the support.
Enjoy the savings
EISS
26 January 2024
Great Company
Great company, excellent job from start to finish. Would highly recommend themSupplier Reply:
Thanks Phil,We really appreciate the positive words and review you have left. Enjoy the savings form your new 13.2kW system.
EISS
21 January 2024
Quick installation and top quality result
These guys from EISS are awesome.Although I have to mention without Solar Quotes web site and all it's work I wouldn't be able to find such a good, quality and effective solar company.
From the first text message with Nathan and his quick response even over the holiday time I had a feeling that somehow I could trust him with all his advices and answers about solar. He was also very patient to chat with me and very quickly to respond to my long and endless e mails {sometimes very long I have to admit :-)}. Although I had a couple of other quotes the quote from EISS was the best in any way so I was happy to accept it and from there everything was going easly and smoothly.
Luke and his team arrived on time in the morning on the day I was booked in and finished the whole work until13.00. The installation was quick and efficient and it could be done even quicker if there weren't a couple of showers to interupt the work. They set up everything and Luke helped me to install the Fronius app for monitoring electricity production from the solar system installed and wholla I had only to sit and enjoy watching on the app how my solar makes free electricity and how much my house spend and how much goes to the grid. They also have done all the paper work required for the grid connection and the other stuff. They cleaned up everything at the end and left the site cleaned and tidy.
If you are looking to install a long lasting high-quality solar system on your house or shed and don't know who to find or trust I strongly recommend EISS - Nathan, Luke Matt and Lauren for you to consider. You will not regret it and can only be happy as I am and the other few hundred very satisfied customers.
Thank you guys for doing such a great and quality work with very competitive prices. Just keep doing it that way and your star will shine more then any others for a long time to come.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks so much Dubravko,We love amazing feedback like you have provided. It’s very nice to know our customers are happy with the EISS process and service.
Nath and Luke will be thrilled and I’ll pass the feedback on.
Enjoy the savings
EISS :)
20 January 2024
Best Solar System
Luke and the EISS team designed and installed a solar system with 10.5 kW panels, 8.5kW Fronius inverter, 11kWh BYD battery and Fronius Wattpilot EV smart charger. They were by far the most professional company that quoted for the job and even better their quote was the best value. After sales service has been excellent and the solar system performance is better than I expected. I highly recommend EISS.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thanks Peter,We really appreciate the positive review, thanks so much.
Enjoy the savings :)
16 January 2024
Original Review on 20-03-2023:
Great service
I live overseas - so it was nice to get updates as the installation was progressing - Nathan even sent me a video as he was walking through my new house - that I have not seen! So that was super nice of him to do that!Would highly recommend!
Supplier Reply:
Thanks Fran,We are glad that you have been happy with the process so far. looking forward to finishing off your 16kW system !
EISS
:)
10 months later we asked Fran: "Are you happy with the performance of your system so far?"
Yes!16 January 2024
Exceptional Sales and Installation Experience
EISS delivered an outstanding solar installation. Transparent quoting over the phone and a budget-friendly approach set the tone for excellence. The morning installation was efficient, punctual, and the team left my property spotless. They also swiftly removed an old solar system. By noon, I was grid-connected with the iPhone app running. Luke and Lauren's attention to detail and exceptional customer service make them the top choice for solar installation. Kudos!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Brenton,We really appreciate the kind words. Very glad you have been happy with the EISS service and process.
Thank you for taking the time to leave a review for us.
Enjoy the savings - EISS
14 January 2024
Quality
Great Service, Great Price, Quality workmanship and installation, Quality product which works!!!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Stephen,We really appreciate the kind feedback and thanks for leaving a review for us.
Enjoy the savings from you new 13.2kW, we are glad you are happy with the EISS service
EISS
12 January 2024
5 stars - top quality system
EISS installed a 19.8kW Fronius system with Trina panels.These are the best quality on the market - I am extremely happy with this system.
We are now saving well over $1000 per quarter!
I'd like to thank the installers for their hard work. You are machines!
The system was installed one day early and they were in an out within 4 hours.
The boys are great communicators who did everything they said they would do.
Thank you Luke and your team.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Jose,That’s great feedback and we really appreciate the kind words. 19kW on a 15kW Fronius is an amazing system and we hope you enjoy the savings from it.
Thanks so much
EISS
12 January 2024
Quality job
Luke and the boys were very experienced and showed me what I needed to know. They drove 2hrs 15mins to Toowoomba to do the job and didn't cause a fuss. They were efficient, kind and did a great job with the install. They only work with great brands that have a near zero failure rate. These Aussie blokes have an old school mentality of do it once and do it right which is refreshing. Good on ya boys.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Alex,Thanks so much for the kind words, it’s really refreshing reading this review and thanks so much for taking the time to complete it for us.
We are glad you have been happy with the EISS process, enjoy the savings!
EISS
10 January 2024
Highly Recommend
Couldn't recommend EISS Highly enough.They were super helpful during the quoting process and very professional during the installation.
Luke and the team even helped with setting up the Fronius app and had a few great tips to get the most out of the solar.
Really happy with the overall experience
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Shay,Ae are glad you have been happy with the service. Your new 10kW is going to be amazing for you.
Enjoy the savings :)
EISS
21 December 2023
Super helpful!
Great service and install. Had a 10kw system up and running before lunchtime. The team and Nathan had great communication and helped with some tricky pre wiring from another team. Highly recommendInverter rating: 5/5
Supplier Reply:
Thanks Matthew,We really appreciate the kind words. Enjoy your new 13kW system and the new house.
Merry Christmas
EISS
20 December 2023
Fantastic Service/Knowledge
The EISS crew were incredible to deal with. The communicated with us throughout the entire process and ensured our tight deadline was met. I would highly recommend Nathan and his crew to anyone.Supplier Reply:
Thanks Tyler,We really appreciate the feedback. I’ll pass that onto the boys for you.
Thanks again
EISS :)
11 December 2023
Wow, what an amazing solar system!
The team at EISS were great to deal with from quoting to install.Thanks Luke and team for doing a great job.
I now have a 10.5kW Fronius system.
5 star review! Love it.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Amy!You sure do have a new 10.5kW installed at your new property! Enjoy the savings :)
EISS
27 November 2023
Easy as 1,2,3
Installation was a quick and easy process, we were given upfront costs, explained the process and panels were installed within 2 hours and look great!I would highly recommend you give EISS a call if you are looking to get solar!
Supplier Reply:
Thanks Alyshia,We appreciate the kind feedback. Enjoy your new 10.5kW system.
EISS :)
17 November 2023
Quick install - very happy with the result
Luke and Matt did a great job.They installed 45 panels (19.8kW) rather quickly. They were punctual and efficient, started at 7am and were finished by lunch.
I find the solar.web app super useful as it allows me to see my ‘Self-consumption’ and what I feed in ‘to grid’. I would recommend EISS if you are looking at putting solar on your house/building/shed.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Rex!One of our favourite installs this one, 19.8kW of the best.
Enjoy the savings :)
13 November 2023
My full recommendation
I am very happy with the whole process. From the initial contact with Nathan & his suggestions for a system to suit both my current and future power requirements, to the quote, the professional installation by Luke, Nathan & the panel crew, to the performance of the system over the past few days.Supplier Reply:
Hi Ross,Thanks so much for the kind review, we love our customers who are taking advantage of the BYD offers we currently have! The system is working fantastic!
Enjoy the savings and don’t feel afraid to hit the go on the ducted AC!
EISS
09 November 2023
Outstanding Service
Eiss were seamless from the initial consultation through to the install of our new system. We are now enjoying the benefits of our new solar system and together with the after sales care we are so pleased that we made the choice to go with Eiss.Supplier Reply:
Thanks Kyle,As really appreciate the kind feedback and love that you are happy with your new 11kW system, it’s producing some great numbers already!
Thanks for taking the time out do your day to leave a review for us.
Luke and Nath will be so happy that you have had a great experience.
Enjoy the savings
:)
09 November 2023
Couldn't recommend more!
Would absoluately recommend Luke and the team at EISS to anyone!Before the install, Luke and the team took plenty of time to help me choose the right system for our property. They responded comprehensively and gave us a fair and accurate quote. To ensure maximum solar production, the team also advised on several trees that needed to be removed.
Installation day was a breeze. The team was punctual and courteous. Their work was neat and precise. They discovered we had an anetenna that needed to be moved and quickly advised the best course of action. They even notified me of other areas on our roof that potentially needed patching in the future - very impressived by their attention to detail and care for their customers. The whole job took about 4.5 hours, they ensured was app was working, and cleaned up after themselves very well.
All in all, couldn't be happier. Looking forward to our system working well into the future.
Supplier Reply:
Hi Peter,Thanks so much for the kind words. We hope you enjoy your new 10.5kW systems, on a perfect North roof it’s going to be an absolute cracker!
Thanks again
EISS :)
07 November 2023
Exceptional Solar Installation
From the initial quoting process to the final installation, every aspect of their service was top-notch. Kudos to the team for a job well done.Thank you, EISS team, I am a thoroughly satisfied customer and will happily recommend your services to friends and family.
Inverter rating: 5/5
Supplier Reply:
Thanks Tieng,Enjoy your upgraded system! The 13.2kW should keep your Tesla topped up going forward.
Enjoy the savings and thanks again for the positive feedback
EISS
:)
07 November 2023
Great Experience with EISS
The whole team at EISS were fantastic to deal with. They came back very quickly with a reasonable quote for a high quality inverter and panels and were able to answer any questions. They engaged with Energex on the grid connection and new meter and made the whole process really simple. Luke and his team were very professional and did a great job on the installation. The drone photo was an added bonus. The system was up and running very quickly and the team helped with setting up access to the Fronius monitoring system. I would definitely recommend EISS and they are very deserving of all the high praise and accolades in these reviews.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Murray,Thanks so much for the kind words, we really appreciate you taking the time out of your day to complete this for us. Your system is cranking out some great power already !
Enjoy the savings :)
EISS
06 November 2023
Excellent price & Quality installation!
Super happy with my Fronius gen24 10kw inverter and 13kw of Trina Panels.Even got a free upgrade to the GEN24+ as that’s all the stock they had!!
The install was done professionally and they only used quality materials.
Luke and the boys removed my old system and organised a recycler to pick it which was one less thing for me to do.
Luke has been great at answering all my questions and would highly recommend EISS to anyone looking for Solar.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Liam,So glad we could assist with your new 13.2kW ! The amazing GEN24 plus also ! How good !
Cheers for the positive feedback and enjoy the savings
EISS
03 November 2023
Top notch service
Luke was so helpful and took the time to explain and offer options. He was never pushie and answered every silly question I had. Highly recommended for all your solar needs.Inverter rating: 5/5
Supplier Reply:
Thanks Andrew !We really appreciate the kind feedback. There is certainly no silly questions in the solar industry, there is so much information out there and it’s very confusing.
Enjoy your new Solar system and Fronius Wattpilot
EISS
27 October 2023
Couldn’t be happier
Had a great overall experience with Nath and Luke from eiss. Workers showed up on time to install and battled the elements to get the job done for me on the day. Highly recommend and would use them again in a heartbeat.Supplier Reply:
Thanks Zac !The first of the 10KW GEN24 Primos installed for us. That’s going to be a cracking system, enjoy the savings.
EISS
20 October 2023
Knowledgeable, Friendly & Efficient
Easily the best quote for the products we wanted to use and very easy to deal with! Nathan was very generous with his time explaining everything thoroughly and the installation with Luke was quick and seamless - thanks!Supplier Reply:
Hi Madi,Thanks so much for taking the time to leave a review for us. The new GEN24 8kW primo ! What a beast! Great choice and enjoy the savings.
EISS
:)
15 October 2023
Professional, fast and painless
We couldn’t be happier. Nathan helped us correctly size our system and discussed panel locations and orientation options. They will only quote on quality equipment, which was reassuring - I researched their hardware recommendations and they were all well reviewed.Installation was completed when promised in a professional and tidy manner. The install looks great.
The system has been producing beyond our expectations, and by my calculation will pay for itself in around 3 years, after which it will save us about $4-5k/annum, more as power prices rise. Not a bad return on investment.
We found these guys via word of mouth from some very satisfied friends, and can confirm they’re a professional and trustworthy outfit.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Raymond,Thanks for taking the time to complete a review for EISS. We really appreciate the kind and positive words you have left for our small business.
Your 13.2kW system is going amazing for you, enjoy the savings
:)
EISS
13 October 2023
Excellent Company - Easy to work with
Working with EISS from the initial quote through to post installation was a breeze. The quality of the installation was great and the system has proven to be excellent over the last year.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Carl,Thanks for the 5 star review, it’s always great to hear from our customer down the track after installation. Thanks so much for the kind words and we are glad to hear the system is smashing it for you !
Thanks again
EISS
Dedicated, efficient, communicative, and great workmanship
It has been a pleasure dealing with EISS. They were the first to respond to my SolarQuotes quotation request, and all subsequent communications were always done in a timely manner - not just during "pre-sales" but also after I had booked the job. Of course, the information and explanation I received regarding my options (e.g. different types/levels of blackout back-up options) was good and EISS was upfront with me on the type of system they believed in the most.During the time between paying the deposit and the actual installation date, EISS kept me informed on what was going on and sent me a reminder a few days before - this was reassuring that the installation team would certainly turn up at the appointed time, which they certainly did on the day itself. The weather was a bit wetter than forecast, but the installers worked out a plan with me to return to finish the job. I was kept informed throughout the process and sure enough, they came back exactly as agreed.
Luke and the boys were courteous and did a tidy installation job both on the roof and at the switchboard level. Panels were mounted neatly and look great from the street. Wall and roof penetrations were kept to what was absolutely necessary only, and no exposed conduit was used. They cleaned up the job site quite thoroughly after they were done, and Luke showed me how to monitor what the inverter and relay was doing. Lauren helped organise the grid connection right after the install, so I could start getting credited for exported energy just days after that.
So far, the system's operation exceeds expectations, and my property is practically energy self-sufficient even on cloudy late autumn days. I look forward to updating my review from a reliability perspective in a few months' time.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Gavin,We really appreciate the time you have taken to complete such a comprehensive review for our small family business.
We love this type of feedback and Luke and Nath will be over the moon with what you a have shared.
BYD/Fronius/Trina is a favourite combination to deliver absolute value and performance.
Thanks so much and enjoy the savings.
EISS :)