Replenishable Energy Pty Ltd Reviews
About
Replenishable Energy offers quality materials, brand name products, knowledgeable advice and a minimum warranty period of five years, on your whole solar system. We’re committed to industry best practice and providing you with a truly comprehensive solar service, at the very best price.
We deliver solar solutions for a wide range of residential, rural and commercial customers, across Cairns and its surrounding areas, including all of Queensland. Our friendly, professional team of Cairns solar specialists will guide you through every stage of your solar journey, from initial enquiry, to site inspection, system design and final installation. We can even assist with repairs and maintenance, as and when needed.
We are a Clean Energy Council (CEC) Approved Solar Retailer, which means when you choose us, you can be assured that you’re buying a quality product from a company that follows all relevant consumer protection laws and implements best solar industry practice at all times. Our team includes licensed electricians and CEC Accredited Solar Installers. Our services provide you with the peace of mind you deserve. Our products have been specifically chosen and designed to perform in our tough conditions.
Reviewers report paying: $6,400 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter, battery and EV charger brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Replenishable Energy Pty Ltd Reviews (273)
Show Most Recent reviews from All time
Average Scores
4.6/5
Value for money
4.8/5
Quality of System
4.8/5
Installation
4.8/5
Customer Service
- 5 star 158
- 4 star 108
- 3 star 7
- 2 star 0
- 1 star 0
View Timeline
25 June 2024
05 June 2024
Hassle free from decison to install
There was nothing else I had to do other than compare systems and prices and make a decision. The rest was done by the installer. I am extremely happy as they were punctual, tidy, and explained the system operation in detail.Panel rating: 4/5
Inverter rating: 4/5
29 May 2024
Quality from start to finish.
Promt and very professional. Salesperson and installers very knowledgeable and easy to talk to.02 April 2024
Professional installation.
We had a 20kW system installed on our shed by Replenishable Energy.It was installed at the quoted cost, at the time promised within the 2 days estimated. The install was professionally done, site left clean and tidy. Wifi monitoring was all set up ready to go and a full installation report and manual was provided.
We had one item that I considered needed attention, and they returned to site and swapped it around for me.
Would use again if the situation arose.
20 February 2024
Original Review on 26-04-2023:
Outstanding service from a team that know what they are doing.
Our main contact point was Rollo. He provided multiple options to cover the different scenarios we discussed. The final solution provided us with the capacity we wanted in a visually appealing installation.As a salesman he is very good, but he has the added benefit of being an electrician. He was able to pickup some things from the picture of our meter board that allowed us to tweak the system so as to be able to sell back the maximum amount of energy to the grid.
Installation was smooth and efficient. The tradies worked very well doing a very neat installation. They also cleaned up as they went.
After final installation they took the time to discuss the correct operation of the system and setup the wifi monitoring for us.
Could not ask for a better job!
10 months later we asked Bryan: "Are you happy with the performance of your system so far?"
The system has performed very well. We have gone from a $180 per month bill to an average of $200 credit per month.It is well on its way to paying for itself.
12 January 2024
Best company in cairns by far
From start to finish by far the best contractor company I have had the pleasure to deal with. Polite clean went above and beyond with every aspect of the install tiled roof solaredge battery and extra 5 kw on a 12 kw system. These people know their stuff . Free inverter upgrade and guess what everything works . Thanks rollo and teamPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
12 January 2024
Happy Hillbilly
Great team from quote through to installation very happy with the service from them , have already put other people whom were looking for solar setups onto Replenishable energy . 5 stars .Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 4/5
12 December 2023
Great local installer
Positive experience all the way. From quotation to quality of product, fitment and supportPanel rating: 5/5
Inverter rating: 5/5
01 December 2023
Can’t fault them
Easy quoting process, polite, tidy and punctual. Good customer service.26 November 2023
Best solar company
Replenishable energy were extremely punctual and all work was completed within 3 days. Everyone from sales to the installers where very approachable and friendly customer service is 2nd to none can’t fault them. The panels are nicely set out and looks great. They organised everything including the grid connection after installation. We couldn’t be happier.Panel rating: 5/5
Inverter rating: 5/5
12 November 2023
Highly recommend company
From the first contact, this company was outstanding. No hard sell, just polite, easy to understand information and welcoming of further questions. Adam’s approach and follow up was very helpful and continued throughout the process and afterwards. The installation team were also great, working efficiently and always willing to explain things and help with any issues. It was a pleasure having them as installers- Kanen, Martin, Ash, James and Justin- thank you all!Inverter rating: 5/5
07 November 2023
Excellent Service from a family owned local company
Excellent service!! Very professional, efficient and prompt from the first enquiry to the end of installation. Friendly staff. All my questions were answered. I highly recommend Replenishable Energy if you want to go solar! Many Thanks!07 October 2023
Great Installation Team
Sales person was very good and listened to my requests and answered my questions. The installers were great and were able to make a change to my installation that I wanted but initially the computer simulation said I couldn't do. They were polite, tidy, punctual, and easy to talk to when I wanted further information. Customer service was great. They organised everything.Panel rating: 5/5
Inverter rating: 5/5
28 September 2023
Fully recommend this company
Excellent service and friendly staff. The whole team was there on time and had everything installed the same day.21 September 2023
So happy with everything
From start to finish everything was so smooth - I was asking a lot of questions and Rollo was always there for me to pick his brain. The installation team was fantastic and left everything nice and clean after they were done - thank you!Panel rating: 5/5
Inverter rating: 5/5
21 September 2023
An incentive was offered by Replenishable Energy Pty Ltd for this review. Learn more here.
Fantastic company with a fantastic team
Very glad I went with Replenishable Energy. Rollo has been exceptional with his customer service. He worked out a good price for us which was within our budget and went the extra mile to ensure everything went smoothly with the installation. Would also like to thank Isabelle (administration) who made sure our queries gets answered right away. Last but not least the guys who did the installation were amazing. This company deserves a 6 star.20 August 2023
Replenishable far superior to the rest of the suppliers.
Top shelf service from this company.I had a system installed by this company in 2018 and they did a fantastic job with unbeatable post installation support. I then had a second system installed by a different provider. That was a major mistake. When I decided to install a battery to take advantage of the two systems I spoke to most of the installers in Cairns. Rollo and Replenishable stood out from the rest by a country mile. The battery backup system I have is fantastic. I was able to purchase 6Kw more battery storage (19.2 Kw) than the nearest rival and also another 3.32 Kw of panels. They were also able to bridge my old 5KW inverter to the new 5KW inverter and give me 10 Kw of backup. No one else in Cairns was able to offer so much value. I cannot speak any more highly of the Replenishable team. From first contact to install and commissioning of the system was a breeze. Thanks guys for a great experience.
15 August 2023
Fantastic people, business and product
We have already recommended this company to everyone we know should they want to look at solar. The whole process and interaction was fantastic - literally could not fault anything.We were treated like a person and not a ‘number’ which is so refreshing in this day and age. They went above and beyond with what we were expecting.
Would not hesitate in recommending
14 August 2023
The team at Replenishable Energy are absolutely great team to deal with and keep you well updated throughout the entire process making it a totally stress free installation.
Totally stress free and helpful installation process and after sales service is awesome alsoPanel rating: 5/5
Inverter rating: 5/5
12 July 2023
Profession, prompt and efficient installer
Excellent service with prompt replies and informative sales/administration.Installation was efficient, professional, polite and neat - could see installers took pride in their work.
Customer service was fabulous - setup of grid connection was stepped through. All questions received friendly and helpful answers.
Very impressed.
11 July 2023
One very happy customer
Rollo and the team were great. Returned to site a couple of times after commissioning the system and smoothed out all the wrinkles.Battery rating: 5/5
05 July 2023
Top stuff
Although I initially paid a bit for my system, which includes a battery backup, I am very happy with my latest electricity bill. It was close to the predicted savings (127% less).BYD 13.8kWh battery
Added 9.03kW Trina solar to existing 6.65kW QCell system
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
25 June 2023
Solar Installer Professionals
From initial contact/quotation, through to final installation and commisioning was unquestionably professional in every aspect. Replenishable Energy have exceeded our expectations as an alternative energy supplier in Cairns. Each team member from administration through to installation has a thorough understanding of their particular role for a successful outcome. I am also grateful for the necessary corrections made to our Sub-board to make the whole electrical installation meet current electrical supply code specifications.Congratulations to the Team @ Replenishable Energy Cairns. Highly recommended !!
Panel rating: 5/5
Inverter rating: 5/5
21 June 2023
100% Recommend
From the start of the sales process to the post installation comms, Replenishable exceeded all my expectations.- great communication
- on time and efficient
- great team from the office to the installers
- high quality systems & great value
I can’t speak any higher on our experience, and would strongly recommend them to anyone looking for solar.
Panel rating: 5/5
Inverter rating: 5/5
15 June 2023
Great Service and understanding of my requirements.
Living in FNQ and expecting a 30% price rise in the next few months I finally bit the bullet and installed a large solar and battery system a couple of months ago.When seeking quotes I had 2 requirements, blackout protection and zero power bills.
After eliminating all the cookie cuter quotes from other suppliers that ignored my above request I settled on Replenishable Energy who installed a Sungrow Hybrid system consisting of the following:
28kW of Solar (68 x Trina 415W panels)
2 x Sungrow 10kW Hybrid inverters one with a 16kWh Sungrow Battery and the other ready for a second battery module if I decide to upgrade in 12 months.
My previous power bills were around $2500 a year at the current Ergon rate and they were expected to go up to at least $3250 after the rise.
I elected to remove the Gas HWS which was costing around $1000 per year in gas and put in a 3.6kW 400L Electric HWS, This was set on a timer to run from 11am to 3pm.
The pool filter now runs from 10am to 3pm and we delay start the dishwasher to start at around 10am each day.
I also replaced my gas stove with an inverter cooktop.
And to facilitate max export Replenishable upgraded the switchboard to 3 phase.
Total cost was for the solar install was around 40k (including the Solar install and 3 phase upgrade)
I had a pretty good idea what I wanted but what really sold me with Replenishable Energy was having Rollo come over and take the time to give my wife detailed explanations on everything in relation to the install and our options on how to achieve what we wanted with the system.
So far I am happy with the system performance:
During winter (FNQ Winter that is LOL) with the batteries I don't draw from the grid at all and export between 60-90kWh a day to the grid with the batteries currently charging from about 630 to 930am.
We had a few hot end of summer days when it was first installed where the 16kWh battery would last until about 930pm each night and the grid would feed us overnight consuming about 20kWh from the grid while running 2 x 6kw house ACs in the afternoon to about 730 and 4 x 2.5kw room ACs overnight. The battery is usually charged fully by 930 each morning.
These hot days eat a bit into my feed in especially on the weekend but I still manage to come out on top, the second battery I am considering will eliminate this grid draw completely.
Rough calculations, currently by saving $3500/year in electricity and Gas and making around $1000/year from FIT it should have paid for itself in around 12 Years. (less than 10 years if you take in consideration the upcoming price rises.)
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
06 June 2023
Solar panels in cairns
Outstanding service from the people working in the office to the staff that installed the solar panels. Highly recommended06 June 2023
Excellent quality and service - highly recommend!
We have used Replenishable Energy for 3 installs over the past 6 years and cannot fault them.Always provided excellent customer service, installers are knowledgeable, polite and punctual and office staff are amazing. Definitely recommend!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
05 June 2023
Fabulous company!!
Replenishable Energy in Cairns were absolutely amazing. Right fom the start they were polite, kind, honest, knowledgeable and explained everything clearly and freely provided written information on the products. They always treated us with respect and never ever tried to drive a sale. They have expertise to know what is right for you and they also had the patience. They are great communicators and every team member I have met or spoken to are an asset to their team. This is a wonderful, honest and professional local company who I can't recommend enough. Thank you Replenisable Energy, we are very grateful for your service and for educating us along the way :-)Inverter rating: 5/5
03 June 2023
Malcolm Mckay
Lovely people to deal with.Good local company would recommend.
02 June 2023
Outstanding customer service
Complete satisfaction from quoting all the way to post-installation support. All questions answered, alternatives offered, nothing is ever a problem. Efficient, respectful and tidy in-house install crew, dream team. We're in good hands here.Panel rating: 5/5
Inverter rating: 5/5
01 June 2023
environmental efficient, energy wise
The company took time to plan thoroughly, and the outcome is pleasing. Overall experience was great-- good thing comes from a group of people caring about the environment, and taking advantage of the technology and the current domestic energy arrangement.I am hoping to see a reduction of utility bills, an investment for the future return.
12 May 2023
Great customer service from a local family owned installer.
Rollo was the owner / project manager, very knowledgeable even though he wasn't an electrician. Did a site visit (the two other companies from the list didn't want to do a site visit and were just going to look at Google Maps).Once I had an installation date, the actual install happened very quickly and they followed my wishes regarding placing the solar panel quite a way from where the Powerwall battery and inverter were going to be mounted.
I have a 40 year old rural property with original switchboard (ceramic fuses) and a separate sub board, both of these were also upgraded by the same installer and they did a nice neat job.
There were a couple of issues post-installation with hot water timers and a buckled stainless steel main switchboard door, both of which were corrected and attended to by the installer in a timely manner.
The Tesla Powerwall and Gateway work like a dream, and like most other customers, I have become addicted to the Tesla app!
12 May 2023
Great job
Rollo, Amanda and their team were a pleasure to deal with. They made the process of getting solar installed at our business location hassle-free. Rollo gave us options to choose from but also recommended the best system based on our current consumption. Very friendly and helpful and always responded to any questions we had at time. Have recommended them to others. Thanks again.10 May 2023
Rollo and the team were amazing! They far exceeded our expectations and I can highly recommend them
They went above and beyond to help facilitate our roof repairs and painting and helped us create a solar plan that considered all of our goals and objectives. They spent the time to educate us around the systems and pros and cons and their install was prompt, communication was great and post sales service was phenomenal. By far the best experience I’ve ever had with a tradie!Panel rating: 5/5
Inverter rating: 5/5
21 March 2023
Original Review on 23-05-2022:
Fronius / Qcell 6.6kw system - Replenishable energy Cairns
Very happy with the installation which was done in a careful and professional mannerThe team were polite tidy and listened to and followed my requests for panel layout and routing of the conduit and placement of inverter
They were very careful not to damage any of the equipment and the house (new building)
Grid connection was arranged
Only negative experience was a late quote after not initially responding to the request and almost no forward notice of installation - phone call at 4 pm the day prior to install with team arriving at 9 the next morning
I purchased a premium system at what seems a competitive price representing good value for money (based on quotes from three companies)
10 months later we asked Rob: "Are you happy with the performance of your system so far?"
6.6 kw system is performing better than I anticipatedhave been living in the house 6 months since august 2022 and average daily export to the grid is about 23 kWh resulting in $550 credit from power company and no monthly bills
at current rate system will be cost neutral in 8 years ($7200 initial outlay)
no issues so far with hardware
the fronius inverter cooling fan is quite noisy as commented by others - I located mine in my workshop and its a good audio indicator of UV and system output
12 March 2023
Exactly what we needed
From start to finish, Rollo and his team were great giving us the right system for the right price to suit our requirements. On time, on budget, efficient installation process, helpful…. Couldn’t be happier… Would recommend Rollo and his team to anyone looking for an efficient solar /battery installation…Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
22 February 2023
Fantastic job
Everyone in Replenishable Energy that I have encountered was so helpful and professional, especially Rollo who has gone steps further to help me to have the system installed. Highly recommended local business!Panel rating: 5/5
Inverter rating: 5/5
16 February 2023
Solar and Battery installation
I was impressed greatly with Rolo and his team from start to finish.I felt that Rolo and his team provided the best product for us and his team were friendly, helpful and efficient with installation.
Their aim is to service the client which they did in spades.
Highly recommend Repenishable energy.
Inverter rating: 5/5
24 January 2023
Professional, reliable, top service
Rollo and team at Replenishable Energy were great; because of a roof renovation I had to delay the installation, but when the roof was completed the battery and panels were immediately available and the job completed promptly. They have been around for many years and are in there for the long haul. Rollo was a pleasure to deal with. I thoroughly recommend Replenishable Energy.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
30 November 2022
Excellent service and installation
Huge thanks to the tam at Replenishable Energy, Eollo explained the system very week and we had clear understanding of solution to meet our needs, Tye installation team were professional, friendly and efficient, the work done was top quality and left site very clean and tidy once completed.Replenishable energy kept us advised on the whole process from initial discussion through to final install with clear communication and realistic timeframes
Highly recommend them to anyone considering solar systems
Battery rating: 5/5
19 October 2022
Excellent Installation
Thanks to Rollo and Replenishable Energy they were a pleasure to deal with. Great installation by the tradesmen on site, the administration team in the office very helpful with any queries. Excellent product and value for money. I would highly recommend Rollo and Replenishable Energy from Cairns.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
26 August 2022
A good installation
Good all round. Excellent pipe work & switch board labelling. installation crew were very good. The apprentice even cleaned the old system panels.Only let down is that Ergon has not done their bit after 3 weeks.
26 July 2022
Professional and reliable
From quote to completion the team at Replenishable Energy were a pleasure to deal with. Highly recommended.24 June 2022
Original Review on 23-10-2021:
Good Job
Great professional service, good product range and right choice for my requirements8 months later we asked Steven: "Are you happy with the performance of your system so far?"
Yes and No. With Origin charging for connecting to the grid and very low feed back payment rates (Origin double dipping con artists) , this system is not really financially viable. Am waiting for battery prices to come down to go off grid altogether!25 May 2022
Great customer service and post installation service
Easy, prompt clear communication, no problems with installation and great follow up after installation to make sure the system continues to perform. Would highly recommendInverter rating: 5/5
23 May 2022
Fantastic install and even better customer service
In my 10 years in the construction industry, Replenishable Energy Pty Ltd was by far the easiest business/ contractor to work with. There customer service was fantastic and their quality of work was great.Thank you very much.
22 May 2022
Original Review on 19-09-2021:
Rep was straight to the point and focused. The installation was a mirror of this attitude. Very tidy
Customer service was excellent and a decision maker and it was a local company.8 months later we asked Terry: "Are you happy with the performance of your system so far?"
Yes I am still happy that I had the system installed. No problems at this stage.17 May 2022
Local. Helpful. Reliable
It took me over a year to finally commit (and save) for solar and these guys (esp adam) were so kind, helpful and flexible.I had 3 separate companies quote me and replemsihable (adam) was the best with customer service, not pressuring me or feeling like a "sales man"- especially considering I clearly knew nothing about the whole process!
Thanks so much for your patience and professionalism.
01 May 2022
Great service
Replenishable is a family owned local business with great pre and after installation service. Reliable, always arrived on time and discussed all options to deliver best outcome. Very friendly and knowledgeable.Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5
25 April 2022
Original Review on 14-09-2021:
Presentation
excellent service, easy to contact and quick to follow up, even with texts on a sunday7 months later we asked Barbara: "Are you happy with the performance of your system so far?"
yes
All, good, did a great job, cleaned up well after they finished, would recommend them to my friends
All, good, did a great job, cleaned up well after they finished, would recommend them to my friendsPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5