PSW Energy Perth Solar Warehouse

PSW Energy Perth Solar Warehouse Reviews

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4.9

Based on 57 ratings
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The researched buyer's choices for solar, battery and EV charging technology.

Discover the original “Perth Solar” and McKercher Corporation business est 2004. With hundreds of real 5-star online reviews, enjoy knowing Perth’s most satisfied solar customers purchased here!

 

Reviewers report paying: $3,400 - $14,470 for depending on hardware choice and installation difficulty ( how is this calculated? )

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PSW Energy Perth Solar Warehouse Reviews (57)

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Average Scores

4.8/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 43
  • 4 star 14
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Great service!

Perth Solar Warehouse installed our 6.6kW system last week. Their communication throughout has been excellent and very prompt. Their service doesn't stop once the system is up and working, they'll provide assistance with any warranty issues as well.

Everyone has that we have communicated with for the quote, installation on the day, and work behind the scenes with applications etc have been lovely and made the whole process very easier. Our quote gave a few different options as well which was appreciated. I'd highly recommend PSW to anyone wanting solar panels!

Dan and Samantha
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Product and service as described

No nonsense, not over the top salesman tactics, did a quote, did the job, installer turned up on time, no complaints.
Battery rating: 5/5
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Good people to deal with

When I contacted PSW about a possible repair or replacement of our 12 year old inverter they antucipated our needs from the get go. They included a quote to upgrade our old systen as well as just the inverter and Russell helped make the decision to upgrade the whole system very easy. PSW handled everythingfrom then and the installation team were on time, very professional and pleasant to deal with. I highly recommend them.
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Very professional

The quoting process was easy to follow. I did find their requirement that you go to their office a bit off putting given the location of the office. Given that issue the sales staff were willing to converse via the phone .

The installation was timely and the team of installers were punctual and professional

The company managed all the state and legislative requirements so it was a very smooth process
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Quick and easy install

Quote was easy, continual contact for installation, amazed how quick and easy installation with not a single tile broken
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A Straight Forward First Time Solar System Installation

I find the entire experience with PSW good. Before and after the installation. They’re very accommodating to my queries. Everything went well with the installation; they installed the solar system quicker than I anticipated. They carried out the work in a safe and clean manner. The team made some minor adjustments to the original design and placed the solar panels to get better efficiency plus the placement looks better. After the installation we spent some time setting up the communication via my home router, everything was set up right and I could monitor the system via my app. They are professional and their pricing is very competitive. Highly recommended.
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Easy to talk to, no sales harassment

Everything aspect was perfect although some of the panels aren’t level with each other, which from a ground view, looks a little untidy. Install guys were punctual polite and accommodating.
It wasn’t until next day I noticed but being at back of house I’m not as concerned as if it were on display to street.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

PSW. Outstanding all-rounder.

From the great quote from PSW, (Perth Solar Warehouse), to the finish point was a great experience. From the friendly salespeople to the administration staff to the installers and electricians, thank you for a top job. To be highly recommended.
Panel rating: 5/5
Inverter rating: 4/5
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Fabulous job start to finish

Totally happy with whole experience will recommend to friends and family
Very happy customers on point
Harley and Christine s
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Professional

Professional unit that didn't pressure or pester you into a decision.

Left the work area how they found it.

Very happy with the experience.
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Good experience from quote to install

Joshua from the sales team was the only person from 7 separate quotes that challenged me on what I wanted, helped me choose a solar system that didn’t compromise on quality which saved me some money.

The installation team was on time both days explained what was going to be done and how long it would take.

Unfortunately one of the guys screwing in the feet for the railing on the roof missed the beams on my raised ceiling 5 times which left me with holes and a bit of split wood, nothing catastrophic.
When I informed one of the team about the screws coming through the ceiling they took it very seriously, took the screws out and documented the damage. I was also told the office would contact me regarding the damage. The owner called me and agreed to have someone patch the ceiling as soon as he can which was reassuring.

The team was very clear when explaining how my new system functions and the final look of the battery, inverter and gateway were fantastic.

I also wanted to note that the Kate kept me well informed throughout the process I was never scratching my head wondering what was happening next and Moly had all my registration and warranty documents organized and sent through to me as soon as they were completed.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Fantastic Company

I recently had a rooftop solar system installed by Perth Solar Warehouse (PSW), and I couldn't be happier with the entire process. From the initial consultation to the final activation, everything was seamless and professional. The team was knowledgeable, answered all my questions, and handled all the permits and paperwork.

The installation was completed on time, and the crew was respectful and clean. They installed a 10 kW system with a 10 kW inverter. The system generates plenty of energy to cover most of my electricity needs and has significantly reduced my utility bills.

The real-time monitoring app is user-friendly, and the customer support has been excellent. PSW also offers a comprehensive warranty, which gives me peace of mind.

I highly recommend Perth Solar Warehouse for their exceptional service, quality installation, and commitment to customer satisfaction.
Inverter rating: 5/5
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Great customer service

No pressure quotes from day one. Great advice and customer service. The staff were able to answer every question I had. Honest about every detail of the job.
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Simple and easy process

My overall experience with PSW was seamless. From the initial quote and providing me a a range of options for my budget to the simple guide to getting ready to install. The install were quick and efficient and have the system up and going in no time.
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Flawless experience

Quoting process was only a couple of back and forths, made very easy by the team. I wanted a hassle free process after recieving all the sales calls from different companies. Technicians took the time to talk me through what they were going to install/how to operate the system post install. Overall very happy
Panel rating: 5/5
Inverter rating: 4/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Highly recommend PSW!

PSW was easy to obtain a quote and were prompt with their response and at a reasonable price. Installation was a breeze, the guys attended the job when they said they would and were very professional. They got their job done in a very timely manner and left absolutely no mess behind. Couldn’t fault the customer service whatsoever from obtaining the quote to connection after the install. The boys explained how the system worked and that someone would be in touch to let us know the app would up and running - which they did very swiftly.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Great customer service, and the install was done on time with no dramas

Responded with a quote really quickly, including a meter board upgraded we had asked if they could do. Any questions we had during the pre-install time they promptly answered. Installers turned up spot on time, were very polite and engaging and the job looks really neat.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Fast service

Initial phone consult was to replace an inverter, the sales associate suggested that we replaced the whole system including the panels. We declined this and said we would go elsewhere and he was quick to respond with a quote only for the inverter which was exactly what we asked for and wanted. Once the quote was accepted the timeframe to install the inverter was quick and we were informed of the process via email. On the day of installation there was a phone call to confirm the time and the installation team arrived as scheduled. The team were excellent and explained the system to us and completed the connection. Also showed an app to download which keeps track of the input of wattage during the day along with other information, which is very informative to have on hand.
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Great experience from start to finish

It was all around a great experience from easy quoting process, installers turned up on time, completed the job in relatively quick time and left the premise in tidy state.
Customer server is also good, always responsive to my queries.
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Professional well organised installation

The job went smoothly from start to finish and we were kept up to date with emails from PSW from the moment we signed up would highly recommend them
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Good value and easy to deal with

No pushy sales tactics. Great communication and a neat installation. Well done.
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PSW. Very professional team. Highly recommended.

After lots of reading reviews of many providers, I chose to contact PSW to see what they could provide.
I arrived at their showroom and spoke to Russell, who was very helpful and showed the options of panel and inverter and gave me a recommendation. He also showed a computer view of the panels on the roof.
From there it was as simple as accepting the written quote and signing the contract. PSW provided me with a time slot for install. I only had to wait 5 weeks from visiting the showroom to install day.
The install team were punctual and polite and did a terrific job installing cleanly and carefully. They provided an explanation of works being done, and at the end showed how the device worked and configured the WiFi app. The whole install only took 5 hours.
The PSW team at the office were always in touch to ensure I had all the paperwork, warranties, and instruction sheets as required and arranged with the electricity provider for cutover to a smart meter and connection to the grid.
I’ve had the install in place for 5 months now, and there have been no issues and all has worked exactly as hoped.
I cannot praise the whole PSW team enough on the whole solar buying process and highly recommend them to anyone wanting quality equipment and very professional service.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

PSW Did not dissappoint!

PSW's online quoting process and the e-quote were both simple to follow and understand. There was an option to upgrade to other systems and this was contemplated. However, after a visit to the showrooms and a conversation with the sales consultant, I stayed with their initial recommendation, which saved me $500.

On the day of the installation, the team were here bright and early. A couple of young guys who knew their stuff. They were both friendly and polite and didn't leave any mess behind. There was also no deviation from the original layout, which was cleverly designed to minimise being able to see the panels from the street. In addition, the guys step up the App on my phone and showed me how to monitor my consumption and schedule the use of my power to minimise buying back from the grid.

Support from the customer service team was also streamline. Lots of communications before the install and also assisted in a hassle free connection to the grid. Then after the install, followed up with sending through the an 'easy to digest' guide on how my system operates and the inverter operational manual. Support doesn't stop there, I can reach out at any time in the future, if I have any queries.

I'm loving my new solar system and I would recommend PSW.
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Excellent job. Very professional

Everything was done professional and no problems The installation guys were professional and polite. I cannot fault the whole job
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Friendly and efficient

Tesla wall charger installed neatly and efficiently with friendly guys
Inverter rating: 5/5
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Extremely Professional - High Quality Product

I was lucky enough to be put in contact with Russell who was incredibly helpful and prompt in answering all of my questions.
Once I was out in touch with Kate to organise installation it was sorted within a couple of easily addressed emails.

On the day of install the team at 7.15 (window was 7-9am) and were extremely professional and happy to explain what would be happening over the course of the day. They were friendly towards the dogs and considerate of our space. They left no mess and gave us clear instruction on the next steps.
Their communication with western power and synergy was seamless and all required systems were in place by the time installation was complete.

Following the installation I received seperate easily deciphered emails with my receipt, warranties, product manuals and troubleshooting guides.


I highly recommend using PSW if you want value for money, timeliness, cleanliness and a no fuss solar installation
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Panels and battery

What a great experience from start to finish, from sales
,installation and after service. PSW were so good I even bought my son a system for Christmas.
Very good price as well.
Panel rating: 5/5
Battery rating: 5/5
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Fantastic great work done and keeping bills down

The whole process with PSW have been fantastic
and there professional knowledge is great
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Quick and easy isntall and use

The quoting process was easy and quick. The installation day was good, the techs were punctual, nice people and quick. I am past a few months after the installation and I have had no issues so far apart from maybe twice that I noticed the system was not online but it was due to a power outage and it came back quick.
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Fast turn around great installer

I jumped on the solar quotes website early in February to do some research into getting solar.

After reading many pages on this site and watching solar quotes on YouTube, I decided on the system I wanted and contacted PSW for a quote.

They answered all the questions I had with ease, and the quote was finalised on February 6.

Installation was completed on March 11th, and so far, I cannot fault the system or service I have been provided.

I will use them again in the future for a battery installation, depending on how low synergy feed-in tariffs go.

Cheers
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Professional and friendly, EV Charger Installation

1. Cost for installing Tesla Charger was very reasonable.
2. The scheduled date was not ideal for me, but it was still reasonably early as compare to other options.
3. On phone staff was helping, and they changed payment methods on request.
4. On the day, 2 guys arrived on time and were quick to explain and get to work
5. They knew what needs to be done and were professionals.
6. Installed charger within 30-45 minutes, helped me with setting up Wi-Fi connection and then connection with Tesla app.
7. They were friendly.

Regards
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Quick and Tidy Tesla Wall Connector Installation

I added a Tesla Wall Connector to my existing Solar system. Perth Solar Warehouse supplied and installed both. I can happily recommend PSW for the quality of their work: tidy installations that seemed to be efficiently done. A good thing when my dog reacts to any new noises or activities around the house.

PSW back office and installation teams were easy to deal with and the whole process went without any issues. Connecting the Tesla Wall Connector to my wifi network was a bit fiddly and PSW set up a guest network on my router that sorted things out for me.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Awesome Team

Seemless, Installation was swift & super tidy. Great guys that came around to install. They were super knowledgeable.
They assisted through everything.
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Excellent - Great experience.

Sales side was good. Plenty of options supplied. Maybe a little explanation on why they recommend a certain product. I loved the way you could request a quote and not have the phone call trying to push you. Installation team were great.
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Smooth process, great installtion team

Installation process was great, excellent team who were punctual, efficient and tidy. Pre installation was good, once I had paid a deposit, the online tracking of how things were going was reassuring and PSW did all the leg work for me. Although I had done my research, and asked questions through email, I think I would have preferred some more interactive responses in the email replies. I probably should have telephoned to talk through my questions, rather than relying on email for more reassurance. I had installed a Fronius inverter, which includes an app/online based monitoring portal. PSW created this account for me and are able to use it to help with any future problems, if I have any. Not the cheapest, but very recommended.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Simple process

PSW made the process simple and everything went smoothly without an issue.
Panel rating: 5/5
Inverter rating: 4/5
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Great service from start to finish. We didnt have to do anything apart from pay the bill. Would highly recommend, especially adter nearly falling to a scam from another supposedly trustworthy compan.

Great service from start to finish. We didnt have to do anything apart from pay the bill. Would highly recommend, especially after nearly falling to a scam from another supposedly trustworthy company
Panel rating: 4/5
Inverter rating: 4/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

"Go" with these guys

PSW are professional. From sales to installation and post-instal - on time, neat and tidy. Add nice - there you go!
Inverter rating: 5/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Battery installation

Easy, no hassle quoting process by email. Any questions were answered quickly and politely by email. Customer service from all I dealt with at the company was good. The installation guys did a good job and were tidy and polite, although they did not have the kit to do a ground installation of the battery as I had requested, so it had to be wall mounted, which actually worked out ok. Overall, I am happy with how everything went and would recommend PSW for people who don't like strong sales pressure.
Battery rating: 5/5
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Great support and easy to do business with.

I am a repeat customer. I had a battery installed by PSW that under warranty failed and the Manufacturer decided to decommission it. PSW were fantastic in support with the warranty and Manufacturer. PSW decommissioned the battery at the manufacturers request. This provided a new opportunity to purchase a bigger and better battery.
Battery rating: 5/5
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Top Notch Company

This is my second purchase from PSW.I decided to use PSW for my second Solar System following a brilliant buying experience the first time around.(+~ 2 years ago).I did thorough research of most of the Perth companies the first time around.These guys are professionals!!!
No hard sell or b.s.
They say what they are going to do and do it.
Great advice.fantastic value for money ,efficient installation and amazing after sales service!!!
I would not hesitate recommending PSW to anyone wanting a Solar System.
Panel rating: 5/5
Inverter rating: 5/5
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Great Team, Great Service, Great System

pricing for my system was very reasonable for the size. i had a 13.2kw system installed to my home where the choice in size of system was easy.
installation was super easy for the boys and they were friendly and helpful in sharing information on the setup

customer service was great and a follow up chat gave me good confidence in the product and system i chose.
Inverter rating: 4/5
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Easy to deal with, punctual, fast installation.

The quote process was easy and the sales contact was quick to answer all my questions. Installation was quick, and the installers were happy to walk me throught the whole process.
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Installation

Very easy to deal with.Punctual and on time.
Run through how the system works.

Supplier Reply:

Thank you for your review, Stephen. We're glad you appreciated the service!
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Great product. Great service.

This is the second time I have dealt with PSW. Sales/quoting process was very informative and easy. Installation was clean and tidy and the installers were on time, polite, assisting with the full set up of the app afterwards. Customer service was excellent as well as their aftercare service. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for choosing PSW again, Mariella, and for your continued trust in our services! It's fantastic to hear that your entire experience exceeded expectations. But ultimately, our recommendation is the greatest reward for us. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here for you whenever you need it. Enjoy your system!
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Amazing customer service,

We had a 3 phase, 8kw system installed recently and we can't recommend PSW highly enough. The standard of workmanship and the professionalism of the crew (sorry boys, they did introduced themselves but we are terrible with names) was outstanding.
We were included in the whole process from sales to install. There was a small issue after they left which we were unaware of and the boys returned to fix the issue. We were extremely happy with the professionalism and workmanship of the installers. They made sure they left the site spotless.
The office staff were amazing as well. Their communication has been exceptional. No pushy sales either which we loved and was also one of the many reasons we went with PSW. Thanks Joshua and Mark. We were extremely happy with the price and would highly recommend them to anyone.

Supplier Reply:

Wow, thank you so much for your detailed review, Jo-Anne! Hearing that you had a fantastic experience with PSW makes the dream work. Workmanship and professionalism are important to all here, and we're glad you appreciated our unique approach, from sales to installation.

Sometimes instances arise, but it's great to hear that the small issue was promptly addressed and the site was left spotless. Your kind words and recommendation mean a lot to us. If you ever have more questions or need assistance, please don't hesitate to reach out. Enjoy the benefits of your solar system, and thanks for choosing PSW!
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Perth Solar Warehouse were fantastic to deal with.

From initial contact, through quotation and contract nothing was too much trouble. As I have 3 phase power I needed a three phase inverter so I was given several options. Contract signed and date booked for 29/1, however on a cancellation this was bought forward to 17/1 and panels have now been in for a week. The installation was prompt and very neat and tidy, both the boys were very good at explaining everything, the power was off for much less time than I was expecting. Still waiting on Western Power to swap over the meter, however happy to be using the power saved during the day!

Supplier Reply:

Thank you for sharing your positive experience, Anna! We're delighted to hear that from the initial contact, our team was attentive and accommodating to your needs through the quotation and contract process, especially regarding the three-phase inverter. It's always a bonus to expedite your installation date, and all went smoothly.

With the installation meeting your approval and our installers explaining everything, you're now ready to save. Feel free to reach out if you have any more questions or need assistance in the future.
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The Absolute Best!

There is no doubt this company is the best in the business in Perth. When researching my solar system, I wanted (a) a company that was trusted, reliable and had been around for some time and (b) a solid solar system that met my needs but for an affordable price.

Look no further than PSW Energy. The whole process was a delight. From Joshua who priced my system and recommended the best options, right through to the install led by Tyler with Brandon and Jacob who were absolutely amazing on the day. These guys know their stuff and are true assets to the company.

The operations support from Penny-Lee and Kate was great, with special mention to Sarah who went above and beyond to help me out. They also have “Life Support” for those times when things may go wrong in the future.

I went with the Goodwe EH+ inverter with LONGi Mo6 panels and am loving them. The whole system is excellent and I can not recommend PSW Energy highly enough. The Absolute Best!!.
Panel rating: 5/5
Inverter rating: 4/5

Supplier Reply:

Thank you so much for your enthusiastic and heartfelt review! We're truly honoured by your kind words and thrilled you had such a positive experience with PSW Energy.

It's fantastic to hear that we (Joshua, Tyler, Brandon, Jacob, Penny-Lee, Kate, and Sarah - nice work team, 100% assets!) provided excellent service throughout the entire process. We take pride in offering reliable solar solutions that are accessible to more.

Your recommendation and praise mean a lot to us, and we're glad to have provided you with a system that meets your needs. If you ever have more questions or need assistance, please don't hesitate to reach out. Enjoy the benefits of your solar system, and thanks for choosing PSW Energy!
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An incentive was offered by PSW Energy Perth Solar Warehouse for this review. Learn more here.

Good quality, good price, satisfied customer

I installed a Battery system together with Solar panels and an inverter. Quoting process was simple enough.

Installation went well, installers turned up punctually and installed without any issues, keeping me informed as to when power would be out etc. Price of the system was good - wasn't the cheapest I received but the cheapest I did receive came from a company with multiple legal cases against them so I was happy to proceed with PSW who have an excellent reputation. Quotes during sales are particularly reasonable.

In terms of customer service, a couple of points, there were a few points for improvement:
1) Even after agreeing to proceed with the company, I continued to receive multiple marketing emails asking 'if I was still interested' which was quite frustrating - when I did respond back flagging I was already proceeding with a PSW install or with a query, I did not receive a response and/or continued to receive these marketing emails
2) Explanation could be better about how the elements of the system work including during the quote process and installation: grid connection (i.e Solar power is not metered by Synergy immediately), which circuits have been connected to back up power, will batteries still charge if there is a grid outage, how accurate is the app in terms of solar export/usage measurements (given there's a discrepancy to Synergy metered amounts) etc etc. Doesn't seem to be a realisation that for some customers, this is their first foray into solar and they could use some more guidance (even pros/cons from PSWs perspective on the different products they offer and what their customers experience has been like with the different products).
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thank you, Amanda, for sharing your detailed feedback and experience with us. We appreciate your honest comments and will certainly take them into consideration for improving our services in the future.

We're glad to hear that the quoting process and installation went well and that you chose PSW based on our outstanding reputation. However, we apologise for any inconvenience caused by marketing emails. It should not have occurred (we're generally not spammers), and the bug in the sequence has been fixed.

Your suggestions about providing more guidance to customers, especially those new to solar, and sharing pros/cons of different products are valuable. We always aim to enhance our customer experience, and your feedback helps us.

Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help ensure your ongoing solar and battery system satisfaction. Thank you for choosing PSW Energy!
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Highly Recommended

A 6.6kW system from Perth Solar Warehouse was ordered easily with their help selecting panels and inverter to match my needs (I went with 15 Longi 440W panels, a Goodwe hybrid inverter in case I add batteries and a Goodwe Homekit consumption monitor). I considered a Fronius inverter but went with Goodwe for perceived value in my case after review with PSW - hence the 4-star quality rating (to Fronius's 5-stars .. but at a price premium). The selection process across competing companies' offers was a challenge but I was comfortable with my choice in the end.

The installation process was quick (5.5 hours) and ended with a tidy result. There is no sign of cable runs or other impact on my two-storey townhouse.

Supplier Reply:

Thanks for sharing your PSW experience, Michael, and providing a detailed overview of your selection process. It's great to hear that the assistance from PSW helped you make informed decisions regarding panel and inverter choice and that you ultimately selected a system that matches your needs–that's the best advice.

We understand that making choices among competing offers can be challenging, and we appreciate your trust in us. We're glad the installation process was quick and resulted in a tidy outcome without any visible impact on your townhouse.

If you have any more questions or need further assistance in the future, please feel free to reach out. We're confident you are going to love the benefits of solar!
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